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December 18 2013

14:59

A Little Journey Through (Small And Big) E-Commerce Websites


  

People don’t spend their money online easily. Think about it: If you had to answer a long list of questions or struggle to navigate a website, how much money would you be willing to part with? Online shopping is about convenience and comfort, and those of us who have at least once ventured into the realm of online shopping know how time-consuming and unpleasant it can be.

The online stores that stand out from the rest are those that go the extra mile for their users. We’ll look here at some small and big e-commerce websites that create pleasant online shopping experiences. We’ll consider the experience from the very start to the very end, right through to the checkout process.

Interesting E-Commerce Websites

Bonobos
Bonobos’ shopping experience is smooth. Good typography and subtle colors help focus on the products and features, with all distractions fading away as you interact with the site. When a new item is added to the cart, it appears in a sliding sidebar on the right, prompting customers to either keep shopping or check out. The design of the checkout form is elegant and clean. The amount of data required is never overwhelming since it’s clearly separated in manageable chunks. And the most important bit: the favicon is a bananas icon! Now that is pretty cool.

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Martina Sperl
Martina Sperl’s website is a lovely website. The shop features polished photography of her products, with a simple navigation panel fixed on the right side of the page. The hover effect is simple yet bold, showing the item number and price boldly in a large sans-serif typeface. You can, of course, click an image to view details about the product and get a 3-D view of the furniture (just a series of images). Buying a piece of furniture requires you to order by email. Again, bold full-width product images are used on product pages, and you can click on the “heart” icon to express your love for a product. Powered by WordPress.

Martinasperl

Evyi
Putting the shopping cart on the left, with the navigation, is a great idea. Because the eye starts from the top left of the page, the shopping cart takes precedence, making it more natural for users to keep track of the items in their cart and the running total.

Evyi

Banana Cafe
Banana Cafe is crazy. The 3-D hover effects of the site are consistent across the entire shopping experience. The blocks rotate in different directions, creating interesting movement throughout the website. It isn’t your ordinary online shop, but rather a collection of suggestions for your closet. The hover effects reveal a reference number that you would use in the contact form at the bottom of the page. Well, the audio and video in the background aren’t really necessary, but they do complement the unique experience on the site quite well.

Banana Cafe

MadeForFun
Well, this online shop could be made for fun, but fun was probably not the only reason to set it up. The experience on the site is, however, quite snappy indeed. You can quickly customize each product with features displayed using an accordion pattern. The shopping cart preview is visual, almost infographic-alike, rather than filled with quick-paced text. In fact, the shop even has rainbow-alike horizontal lines which still fit quite well into the design.

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Indigo
Indigo’s shopping experience isn’t particularly extraordinary, but it’s a great example of how shops with a relatively large inventory can have a quite nice user experience. The number of navigation options on Indigo is quite overwhelming, especially the navigation in the sidebar looks a bit too complex, yet what’s interesting is the bar at the bottom of each product page. As you add an item to cart, the item is visually added to the shopping cart in the bar. Quite interesting is the fact that Indigo provides a discount for customers who are willing to invest some time into creating an account on the page. Clever.

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Walmart
Walmart’s recent responsive redesign must have been quite an undertaking. The main navigation has been hidden behind the “Shop All Departments” button that triggers the off-canvas navigation on the side. The items are well-organized, the interface elements and the typography provide a clutter-free overview. The reviews of each item can be rated as being helpful or not quite helpful. As an item is added to the cart, a lightbox appears prompting customers to proceed to the check out or continue shopping. The checkout is well-designed across resolutions, and you see only what is actually helpful for finishing the checkout. Good information architecture, good layout, good redesign.

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Appliances Online
Although the overview of items per category is quite overwhelming on ao.com, the shopping and checkout experience is very pleasant indeed. On product pages, customers can compare the feature of recently viewed items next to each other in a table while many products have an embedded video review. The checkout provides a variety of options but it’s easy to follow the steps to end up with just what you need when you need it.

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Moomin
Sometimes you really don’t need to reinvent the shopping experience: it’s perfectly enough to provide a consistent visual style that guides the customers through the checkout. The typography, the shopping back icon, the way price tags are presented and the checkout itself fit well within the branding of the Moomin brand. Since there aren’t many products in the shop, each items is prominently highlighted; the breadcrumbs help the customer see where they are on the page at any given moment. Nice personal design that conveys an intimate atmosphere.

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GoMacro
If you are looking for a… different online shopping experience, GoMacro is an option worth checking out. Instead of having a simple grid overview of items, all items are grouped into colored item circles. The experience of adding items to the cart is very unique as you literally place bars into a cart. The checkout is also well-designed and quite simple to follow through although main navigation (“Back” and “Next Step”) are somehow hidden beyond the actual checkout lightbox. A unique design can work well as well, and GoMacro shows how it can be done.

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Lost My Name
Alright, this isn’t really an online shop, but the checkout design is quite lovely. The design applies a soft touch of the visual design of the brand to the Web forms creating a pleasant overall experience. Probably the best adjective to describe the design is “friendly”. So is the experience of the checkout.

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Indochino
Indochino’s shopping experience is the king of customization. Basically you can customize everything. However, this requires quite some interaction from customers’ side. Product images are prominently highlighted as background images. In suits, everything from jacket lapels to vents, buttons, pockets, lining and pleats can be customized. Before you check out, you are asked to provide detailed measurement data which takes just 18 steps. Well, if you’d like to provide many customized options in your shop, Indochino is a great example to learn from. The responsive design doesn’t quite work in some scenarios though, especially when it comes to pages with lots of available options.

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Ableton
Ableton’s website is just another example of how a vivid color scheme doesn’t necessarily interfere with a good shopping experience. The site uses many colors, yet they fit well together, creating a comfortable atmosphere on the page. Good typography, appropriate colors, with everything position just right. It was probably a nice idea not to use the “navicon” icon for navigation in the header of the page.

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Swissted
The design of this website is so exquisitely Swiss! The functional five-column grid displays the posters for sale, with no superfluous extras. You can also view enlarged versions of the prints and click through them like a slideshow. The Web form is short, simple and straight to the point, only a two-step process, with all distractions removed. It really doesn’t have to be more difficult than this. The shop is powered by Shopify.

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Cocones
This shop has a quite remarkable user interaction. The snazzy hover effect swivels the iPad sleeve around for you to see what it looks like from the back. The large full-width photographs on product pages are a pretty nice idea to show the products “in action”. Another welcome feature is the little button in the header that tells you if an item has been added to your cart. The Web form for the billing details is short and simple, completing the pleasant shopping experience. The only drawback is the country selector that could be replaced with something a bit more elegant.

Cocones

Benj & Soto
Ben & Soto is a strictly functional website with a clean design. It has a quite unique interaction; you can decorate your own cube and then view all six sides by, well, actually rotating it. I really like the annotated elements, which add a kind of work-in-progress feel to it. Understandably, you have to create an account or sign in with Twitter or Facebook to create and save a design. A nice way of visualizing a product.

Benj & Soto

Motorola
Motorola’s responsive online shop is beautifully designed, displaying large photographs of products that dominate the screen. The flat design creates the impression that the products are a hassle-free experience. Motorola encourages its users to design their own look, and the website has a lovely UX, with large clear buttons. In a narrow view, filter and search are implemented using a fixed filter/search menu — it might be a good idea to consider using the “view mode” overlay instead.

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Ditto
One thing about online shopping is that you can’t try it on until you get it in the mail. Until now, that is! Ditto’s virtual try-on feature takes user interaction to a new level, as you can see what a set of eyeglass frames will look like on your face from the computer screen. The shipping information is fairly quick and easy to fill out, and the whole process is only two steps long. And the nice interaction on the front page with “opening” books is quite remarkable.

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Tsovet
Sophistication and elegance are words that come to mind when visiting this page. Tsovet has an interesting design, accompanied by beautiful black and white photography that sets the tone for the brand. The checkout process is relatively painless: All you need to do is fill out a straightforward single-page checkout form. The images scroll over one another, adding another interesting effect. It’s great to see how product pages manage to contain so much detail using a simple accordion pattern.

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Canopy (currently down?)
Canopy is all the best stuff on Amazon, curated by those who know you best. You can see products recommended by your friends or make your own recommendations. Each link takes you straight to the Amazon store, where you can follow the familiar process. I like the minimalistic design of the website, and the layout has an open feel to it. The prices are clearly visible on each product, helping you to browse the website with ease. A very uncommon shopping interface that is used reasonably and properly on the site.

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Orlando
Orlando’s page has quite interesting transitions. As you click through the different categories, the preceding image fades away leaving enough space for the new image and the product details. However, you can’t actually purchase goods from the website itself; rather, you have to order by email which is quite surprising. The navigation is provided on the left side as an overlay. Also quite unusual for an online shop.

Orlando

Minimals
Minimals has a beautifully soft, minimal aesthetic. The website, which sells invitations for baby showers, is cute and friendly. It’s amazing how simple rounded corners within blocks can put you at ease. The hover effect is a bit inconvenient — the name and price fade away when you take the mouse away. In the cart, customers can select the country to which the item should be shipped and update the total price right away. A shop without bells and whistles, but with a unique, personal design. Powered by Bigcartel.

Minimals

Noodoll
Now that’s something a little different! Noodoll has a fun scrapbook feeling; cute page-loading animation are lovely as they create a bit of intrigue with the cut-out characters in the top-right corner. In fact, little animations are sprinkled all around the website, creating a playful and engaging experience. As you add more items to the cart, they appear in the left sidebar rather than in the upper right corner which is a bit unusual. Powered by Shopify.

Big Cartel

Le Col De Claudine
Le Col De Claudine’s website has an elegant design that showcases the fashion brand. Visitors are greeted with beautiful, soft photographs that act as a large header. The checkout is a five-step process, with no guest checkout option. There are not tricks or effects to detract from the subject matter. And the hover effect over the fashion pieces is bold without being too loud, although it doesn’t work on mobile phones of course. Interesting to see prices not being displayed by default, but only on hover.

Twelve South

Mujjo
The focus of the website is, well, the gloves. The ultra-minimal design is the perfect backdrop for them, and since the target market is smartphone users, all product images have an image of the touchscreen gloves with an actual device rather than the gloves alone. The search tool is hidden in the top-right corner which is not necessarily very convenient. On product pages, the product image can be zoomed in, but displayed on the right, next to the main image which is a bit unusual. The footer has quite some text which is not necessary and could be reduced, but the overall aesthetics is very pleasant.

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Greats
The responsive Greats’ online store is very well designed, with a lot of polish and attention to products. The online-only men’s footwear brand uses consistent typography and photography to present their products well. All items appear to be floating in the air, being shot from the same angle. The features of each shoe are thoroughly described and presented. Once items are added to the cart, you can preview the cart in a nice overlay. The checkout design is perhaps a bit too oversimplified, but it works well within the branding of the site. An online shop with products well-presented and the layout well-designed.

Greats Brand

Big Cartel
The photography on Big Cartel is strong and bold, with rich, earthy colors that grab the user’s attention. There are also no lengthy descriptions, but rather concise bits of explanation. This website has no guest checkout option (which is quite uncommon), but the entire purchasing process is only four steps long and all on one page, which keeps the process from feeling tedious and relieves the user from having to constantly click to the next step. The Web forms are also easy to use and beautifully designed. A nice example of a shopping experience that focuses on one major product item per page, and nothing else.

Big Cartel

Obey Clothing
Obey provides a smooth shopping experience, using consistent typography. Product pages provide fit and styling guides as well as a number of view for every item. The checkout link reveals a quick preview — an overlay with item,s, prices and the ability to remove or edit items from the shopping bag which is quite comfortable. The checkout is quite ordinary, yet what is missing is a progress bar that communicate in which part of the checkout process the user currently is. A nice touch is the red plus sign that means “add to shopping cart,” which is accompanied by the “Added one item to your basket” header that appears. In this case, the straightforward, no-nonsense design reinforces the brand’s image well.

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Früute
Früute’s website has a design that is consistent all the way through to the Web forms. The contrast could be improved a bit, but the flat aesthetic creates a soft yet down-to-earth feel that matches the brand. It’s interesting to see a mix of a common grid and large, prominent product images throughout the site. There is no guest checkout option, but you can log in using your Facebook account. It’s also quite unusual to see the “philosophy” section in an online shop which explain the passion of the company and the rationale behind its products. As an item is added to the cart, it appears as the lightbox in the right upper corner.

Martinasperl

Sew Sew
The simple grid layout and smooth transitions, along with the prices clearly displayed under each item, make for a user-friendly website. The shop is run by Claire Walls who designs everything on her own, and her personality shines through the website quite vividly. From the subtle color scheme to product photos to product descriptions, everything speaks one consistent voice. For independent online shops that’s probably the most significant quality to look after.

Sew Sew

Fiorly
The whimsical look of Fiorly is established by all of the different elements on the page: the typeface, the filter on the photographs, the color scheme and the expansive use of space. What makes this shop unique is that each product item has a dedicated story attached to it. On the product pages, you’ll find quick essays and videos about real people sharing their stories connected to the items (in that case, jewellery). A nice example of how storytelling can be embedded into the online shopping experience.

Fiorly

Conclusion

There you have it, some of the interesting online stores out there. Spending hard-earned cash is tough, so of course as a designer of an online shop, you want your users to feel as comfortable as possible. Whether you’re selling your own design services or a pair of designer jeans, it’s about a nice overall shopping experience and a quick checkout. Now if that’s not a reason to remove a couple of unnecessary checkboxes, add better typography and remove the unnecessary in the checkout, what is?

What interesting design/UX techniques for better shopping experience have you found recently? Or how have you optimized the checkout process of an online shop recently? Let us know in the comments!

We kindly thank everybody who submitted their links via Twitter and Facebook over the last couple of days. You are smashing, you know that, right?

(al, ea, vf)


© Shavaughn Haack for Smashing Magazine, 2013.

October 15 2013

12:28

Type Makes A Difference: An Exploration Of Type-Focused Websites


  

In this article, we’ll take you on a thought-provoking journey through a couple of carefully selected Web designs. Certainly, these websites have some captivating interactivity; however, the selection of type and the typographic styling and spacing are the reasons why we chose them for this piece. In the context of typography, considering composition and grid structure is also important.

Why Grid Structure And Composition Are Crucial To Typography

Composition and grid structure are vital factors in effective communication with type. In Thinking with Type, Ellen Lupton comprehensively explains the benefits of working with a grid. She addresses the flexibility of grids, what grids offer in integrating type and image, and how they can organize a complex hierarchy.

There is an inextricable link between typeface, type size and measure (i.e. line length). While a design’s appearance can vary from screen to screen, good designers are experts at creating enticing, digestable amounts of information, carefully composed to hold our interest. However, losing the connection with the audience is all too easy. For example, text set small on long lines can make for daunting reading, and text set large on short lines is equally problematic, though for different reasons.

In the latter case, the line breaks could overwhelm the punctuation, demanding the reader to refocus their attention every few words. In both situations, the extra long or extra short lines could lose the reader’s interest all on their own.

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These two examples demonstrate well the challenges of fitting relatively small text into either a very wide or very narrow measure. Neither is easy to read and both are unappealing. (Design by Bright Pink) (Larger views: Image 1, Image 2)

Sections with different levels of importance require different levels of prominence to guide the user through the website and hold their attention. A consistent measure in sections of relatively equal importance is a helpful and reassuring guide. Inconsistency is confusing.

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When text of the same priority extends across multiple columns, a sudden change in measure for no apparent reason would be confusing. (Design by Bright Pink) (Larger view)

Grid Structure

In this section, the websites we’ve highlighted show how a grid can affect typography, creating appeal, accessibility and structure and supporting the hierarchy.

SilkTricky

The grid structure of SilkTricky has six columns to break down information into enticing segments. The consistent typographic system for headings contrasts the lighter tones of Bookman Light Italic (for category descriptions) with the very different visual rhythm of Futura Condensed Bold.

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These typefaces complement each other well, creating a dramatic change in scale, case, texture and weight. The contrast tempts you to look further, drawing you to each segment’s few lines of descriptive sans-serif text.

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At the click of a button, the copy smoothly expands to a few paragraphs and across two columns, just enough to get you hooked while still adhering to the grid. This longer descriptive copy creates another level of typographic texture and tone that contrasts effectively with the headings, providing a welcome change of pace and visual rhythm.

Percussion Lab

Percussion Lab also makes effective use of the grid, flexibly using four columns to feature a detailed mix of sets from contributing artists. Each featured item fits into the column structure and overall hierarchy, including details on the date, artist, set name and genre. The highlights expand to fill two columns and feature a track listing and helpful details.

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The fonts, a blend of serif and sans serif, feature changes in weight, case, orientation and spacing to reinforce the hierarchy. Typographic detail and the grid structure also establish and maintain interest and trust.

The New Art Gallery Walsall

The website for The New Art Gallery Walsall in the UK uses sans-serif letterforms clearly and appealingly, but the changes in scale and the pleasing grid are what make this website truly memorable. The main body of text extends down the left side, with other aspects, such as links and highlighted details taking up columns to the right.

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The open uncluttered typography and generous space reflect the gallery’s own architecture, its important collections and its commitment to making art both accessible and enjoyable.

Type That Attracts Users

Is the substance of the text what matters most? Undoubtedly, this can be true, especially if the language is stimulating or addresses the user’s personal interest. Text that makes us laugh or that is risqué or controversial can be a great draw, too.

However, there is more to drawing interest: the type’s style, texture and tone, general appearance and layout play a great part in whether users take an interest. Type can also enhance the subject matter of an article, reinforcing the emotional weight, the aesthetic, or the exclusivity of the product.

Crockett & Jones

The website of Crockett and Jones is one such example. The English company has been handcrafting fine shoes since 1876, and its website undoubtedly reflects this wonderful heritage through both its imagery and type. The name style appears on each page, and the individual letterforms echo the decorative style of Victorian design. Microsoft Georgia is used sensitively for body text to complement the name style and to reinforce the sense of heritage, quality, style and attention to detail.

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In writing this piece, I found myself thinking of Beatrice Warde’s well-known article from 1932 on printing and type, “The Crystal Goblet,” in which she argues that “printing should be invisible.” She specifically addresses type, using the metaphor of wine in a glass to explain that the printed word shouldn’t in any way hinder the meaning of text. Warde reasons that type should complement and enhance meaning and increase our understanding and appreciation.

This connects well with what Marko Dugonjic says in “Designing for the Reading Experience”: “Seamlessly digesting written matter is possible only when the typography is well thought out and legibility is facilitated by a considered reading experience.” Obviously Warde’s article predates the Web, but the principles it espouses are relevant today.

Combinations Of Typefaces

Selecting and combining typefaces to reinforce a theme is always a challenge. It demands patience to try out alternatives and visual acuity to assess effectiveness. The websites in this section mix pleasing and well-chosen faces and type styles to emphasize subject matter, to boost appeal and sometimes to surprise.

Four Seasons

Dramatic contrast in texture and tone is achieved with type on Four Seasons’ website, which brings together different styles and weights of Garamond with some of the many variations of Helvetica. The visual rhythms of uppercase and lowercase Garamond Italic sit side by side with the strong vertical strokes and very different pace and texture of uppercase Helvetica Condensed.

Delve into the website to experience this dramatic contrast reinforcing the hierarchy and the style, quality and reputation of the Four Seasons brand. Both Garamond and Helvetica are available in numerous weights and styles, making them both very useful for complex hierarchies.

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Nowness

With the headings on Nowness, CreateThe Group has elegantly mixed uppercase and lowercase Garamond Italic with uppercase P22 Underground Titling. This combination exudes class; the graceful strokes of Garamond Italic have a pleasing textural contrast with the sophisticated lines of P22.

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CreateThe Group has paid careful attention to intercharacter spacing and changes in scale, carefully controlling the tone and hierarchy and reinforcing the stylish subject matter of the website.

Barcamp Omaha

Barcamp Omaha’s website, designed by Grain and Mortar, promotes what is described as an “unconference,” an informal occasion to listen to and meet others and network. With a considerable amount of illustration, the website brings together three well-chosen, contrasting fonts, two of which have obviously been selected for their potential as heading fonts.

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These two — one a bold, slightly condensed uppercase sans serif, and the other a companion all-cap slab serif — have a slightly retro feel that is often associated with an American college aesthetic. The text is enclosed within multiple small panels; however, the change in font and the variation in weight and color are the things here that prioritize detail and reinforce hierarchy.

Warhol Initiative

The website for the Warhol Initiative, by Toky, shows typographic audacity. Condensed typefaces can be a challenge to read; strong vertical strokes of letterforms combined with compact characters can, on occasion, hinder legibility. Here, Toky brings together a serif font with a dramatically contrasting condensed face, showing great skill and bravery.

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The careful intercharacter spacing and measured type sizing help to ensure ease of reading. The pace and texture of type are well supported by the condensed font, speeding the user through the condensed headings to the details that follow. This condensed typeface has been well selected to complement Warhol’s style and era.

Combadi

Combadi, designed by Radial, could easily appear in a number of the sections in this article. Its grid structure is based on 12 columns and can be seen in various configurations as you progress through the pages. However, the combination of typefaces is the really arresting aspect of this design. Brandon Grotesque and Museo Slab combine with great sensitivity and finesse to reinforce the hierarchy.

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Museo Slab is used for the body text, and the generous x-height, short ascenders and descenders and wide letter spacing make for easy reading. Changes in color are also applied to instances of Museo Slab, adding emphasis and reinforcing Combadi’s brand and color palette. Brandon Grotesque is complementary and contrasting, mostly restricted here to secondary headings, navigation and Combadi’s name style.

Aria

Designed by Un.titled, Aria’s online shop has elegant high-contrast serif letterforms. Headings in italic feature particularly unusual forms of lowercase v’s and w’s, reinforcing the exclusivity of Aria’s designs. Contributing to the distinctive typographic character are the limited tonal changes within the text. To adequately capture hierarchical differences with considerable subtlety, Aria has varied the scale and adopted italic type.

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Spacing, Leading And Intercharacter Spacing

Spacing within and around type is crucial to making the text appealing and legible. Even if you’ve selected the ideal typefaces, the design’s ultimate success could fall by the wayside if spacing is not satisfactorily addressed. On the websites in this section, spacing around and between letterforms has been carefully considered, not only making the designs more appealing, but helping the user to read the copy comfortably.

STL DesignWeek

The design for STL DesignWeek is unusually angled and highlights what can be achieved by subtle line and letter spacing. The sans-serif face has been selected for its proportionally large, open, rounded x-height and slightly wide letter spacing. Line spacing is broad, too, reinforcing the airy feel and guiding the reader from line to line, making for a pleasant experience.

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The Beetle

DDB Tribal designed The Beetle’s website, which focuses on the spirit and heritage of the Volkswagen Beetle. The character of the car — a reliable, hardworking vehicle for all — is admirably captured in the type. Typographically, the website is simple, with letterforms limited to two weights of Futura.

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The clarity of the type is evident, with careful letter and line spacing that reinforce the simplicity of the Beetle’s story. Headings are given extra letter spacing, as if to slightly enhance its tonal difference from the rest of the copy and to reinforce the character of this iconic brand. Generous, broad leading draws the user comfortably along each line of text, making the Beetle’s story an enjoyable read.

I Love Typography

If you are not familiar with I Love Typography, do take a look; anyone with a passion for type will find so much of interest. Some beautiful selections of typefaces appear throughout the website, and as you progress from article to article, you are helpfully told the names of the fonts used, which include FF Basic Gothic Web Pro, Le Monde Journal STD and Le Monde Sans STD.

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The typefaces and combinations are elegant, but the leading and intercharacter spacing also reinforce the sophisticated and refined feel. The title for each article is set in a lightweight, relatively large-scale uppercase and lowercase sans serif, with intercharacter and word spacing that also show a delicate touch. The link between the space within the counterforms of the letters and the letterforms themselves is pleasing. This delicate touch complements well the type that follows.

I Love Typography takes a careful approach to the spacing in the opening text for articles. It strikes the right balance between just enough space to draw the eye along each line, guiding it to the next, and leaving just enough space for links, with their generously spaced, dotted underlines. The underlines are frequent and are centered below the base line and above the x-height; they have been positioned to avoid any clash with ascenders or descenders. The space throughout all levels of text creates a contrast that reinforces hierarchy, aids reading and helps to captivate.

Changes In Scale

Changes in the scale of type are frequently done to indicate prioritization and hierarchy. One of the most common approaches is to set headings in large bold type and body text in smaller, lighter type. The examples in this section show much more ambition.

Design Waller Creek: The Final Four

Changes in scale are an excellent way to create structure and assign priority, and they can be one of the few solutions available if the selected font has few weights and styles. The “Final Four” section of Design Waller Creek’s competition page changes scale to reinforce hierarchy. Four lines of the largest type form an introductory statement, followed by a section of considerably smaller copy set in the same face. For the heading that follows, the text returns to the size of the introductory copy, possibly in a slightly lighter weight, before reverting to the smaller size for the bullet points.

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The tone here is noteworthy, too; copy is predominantly set in gray, but the much larger, lightweight slab-serif headings that serve as section indicators are tonally very similar to the smaller text on the website. This comes down to the hairline weight of the slab-serif font, which echoes the weight of the smaller letterforms.

Caravus

There are many pleasing aspects to the typography in Caravus, by Toky, but the changes in scale merit particular attention here. The text has a varied hierarchy, setting the stage for changes in weight and dramatic changes in scale. Large lightweight slab-serif letterforms are used for headings, contrasting with the much smaller, darker body copy.

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This is a departure from a typical hierarchy, with large bold type for headings and smaller lighter type for the body. Throughout the website, quotes, statistics and other high-impact information are accentuated by changes in scale, often in combination with bright color. You could describe this as “type as image,” playfully attracting attention, while reinforcing the hierarchy in a memorable way.

As in most cases, visual judgement is key, and the hierarchy here is well supported by the textural and tonal contrast arising from the changes in scale and color.

Conclusion

All of the designers we’ve showcased use type sensitively, making careful typographic choices that reinforce their message and brand values. The design decisions establish hierarchy and stimulate appeal, and the combination of images, color and typography make for highly memorable visuals.

We’ve focused on typography and on how engaging it can be; hopefully, it has broadened your view and drawn your attention to some of the minutiae involved in effective typography. Perhaps this piece will move you to continue on your own thought-provoking journey through the typographic details of other websites. Since the time of Beatrice Warde, new technologies have enabled us to more easily experiment with typographic alternatives and new letterforms to speedily communicate content while maintaining appeal.

Useful Links

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(al ea)


© Jessica Glaser for Smashing Magazine, 2013.

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04:05

October 10 2013

10:15

Hand-Sketching: Things You Didn’t Know Your Doodles Could Accomplish


  

Is sketching by hand more than a nostalgic activity? How is paper any different from a screen, especially when hardware is becoming more and more sophisticated? Is improving your hand-sketching skills really worthwhile when high-tech software is advancing every day? What difference can a pencil possibly make?

Everyone seems to have a strong opinion about hand-sketching these days. Some absolutely hate the thought of putting their ideas to paper because they can’t draw to save their lives. Others couldn’t imagine their creativity surviving without it. Love it or hate it, there’s much more to a sketchbook than old-school charm.

Final Sketch

Here’s the thing. From personal experience, I know that sketching on paper has something powerful about it that takes my designs to the next level. I’ve spent hours in front of both computer screens and sketchpads, and something about the latter always keeps me going longer, thinking more clearly, progressing further and designing better.

To understand why hand-sketching makes such a difference for me and many designers I know, I did some research. Here’s what I found.

External Memory: Take A Load Off Your Mind, Literally

Cognitive psychologists have been studying the impact of sketching on brain functioning for years, and with good reason: Putting ideas to paper is a powerful way to extend one’s memory. Back in 1972, Allen Newell and Nobel Prize winner Herbert Simon studied long-term memory, short-term memory and — here’s where it gets interesting — “external” memory. They argued that representations such as diagrams and sketches serve our external memory and reduce the burden that we experience when recalling ideas and problem-solving.

Flexibility: Hand-Sketching Improves Your Ability To Restructure Ideas

Consider your initial idea for a project. At this point, it exists only in your mind. All of a sudden, you start giving it (physical) shape in what Jill Larkin and Herbert Simon call “external representations.” You’re basically pulling the idea from your mind and recording it somehow. As long as the idea is in your mind, the number of changes and improvements you can mentally process is limited. Your idea won’t get anywhere unless you manipulate and enhance it.


External memory aids, such as sketches and diagrams, can help us overcome the limited capacity of our short- and long-term memories.

Here’s where hand-sketching saves the day: It enables us to externalize our mental images and achieve something that Ilse Verstijnen calls “restructuring.” Verstijnen works in the Psychological Laboratory at the University of Utrecht and has coauthored several articles about the relationship between imagery, perception and sketching.

Restructuring transforms one configuration into another, and in scientific studies, advanced hand-sketchers score highest at restructuring when they are allowed to sketch. In an experiment by Verstijnen, sketchers were shown to be better than non-sketchers at modifying their initial ideas and coming up with novel changes.


Because of our brain’s limited processing capacity, externalizing our ideas on paper makes it easier to restructure them, transforming the initial structure into a new one.

Another study by researcher Zafer Bilda and his group at Bilkent University in Turkey compared designers’ cognitive processes when sketching on paper versus using software. The study identifies several significant differences: Designers who used paper changed their goals and intentions more frequently and engaged in a higher number of cognitive actions. Changing goals and intentions while sketching is vital because it enables you to pivot your initial idea and to be versatile in your approach.

Interestingly, these results may have less to do with the way we are wired than with the way we have been educated. Can you remember how you first learned to draw, how all of your design courses required physical sketchbooks? That’s right, most of us learned to sketch on paper — and this might actually have affected the way our brain deals with it.

Here comes another buzzword, from our friends in behavioral psychology: conditioning. If paper was one of the first creative stimuli in your life (to the point that, as soon as you saw a blank sheet, you felt the urge to scribble), then it should come as no surprise that your sketching behavior is different on paper than on screen. Regardless of your philosophy of human behavior, we can all agree on one thing: paper has been around far longer than the digital screen.

Don’t get me wrong: Developers of digital sketching devices out there are definitely raising their game and making the lives of many designers easier in exciting, innovative ways. Manufacturers are making the lighting, size and weight of tablets feel unbelievably similar to paper. They’ve come up with ways to make graphic tablets sensitive to stylus pressure and be capable of digitizing paper sketches instantly. As the technology becomes more sophisticated, we can expect better digital sketching experiences. WACOM, a graphic tablet manufacturer, invites sketchers to tag their creations on Twitter with the #madewithwacom hash tag.

Serendipity: Happy Accidents From Unfinished Strokes

When was the last time you sketched a perfect image? It’s safe to say that most of us do not aim for perfection with a pencil and sketchbook. And that is exactly what makes a pencil stroke different from a vector.

Jonathan Fish and Stephen Scrivener authored “Amplifying the Mind’s Eye: Sketching and Visual Cognition,” in which they introduce the idea that “indeterminacies in Leonardo’s sketches elicit mental imagery because automatic mental recognition mechanisms attempt to complete the missing parts and match precepts to memory images.”


Hand-sketching results in inconclusive strokes that open new doors to creativity.

Consider every time you’ve left unfinished strokes, gray ideas over top solid shapes, quick side queries, blank spaces, wobbly lines and figures. Happens all the time, right? These indeterminacies, or “flaws,” which reflect our indecision, are great pointers to new design directions. We lose these when we opt for pixel perfection.

Group Thinking: Connecting Brains Via Sketches

A group of scientists in the Netherlands, led by Remko van der Lugt, observed four idea-generation meetings in which participants used one technique that involved writing and another one that involved sketching. They concluded that sketching stimulates group creativity by enabling individuals to reinterpret their own ideas further and to facilitate other people’s access to those ideas once they are brought to the table.


Collaborating with others in generating concepts is easier when we share sketches that are flexible, unsettled and, thus, full of possibilities.

Not only does hand-sketching improve the idea-generation process, but it provides an effective, visual language that makes it easier for others to understand, comment on and integrate your ideas. This might be even more important in cross-cultural groups, for whom visual sketches can bridge gaps of understanding.

Effectiveness: Better Design Outcomes

Does sketching like a maniac guarantee a better design? The easy answer is no. The subtler answer is that, in certain circumstances, sketching like a mad person could result in a better design. Yes, you read that right.


A useful design mantra is, “I haven’t failed. I’ve just found a thousand sketches that don’t work.”

I ran into this idea while reading one of Maria C. Yang’s studies. She tracked the sketches of a group of engineering students in the idea-generation phase and measured the results according to their final grades and their performance in a contest. She found that the number of concepts that students generated, as evidenced by their sketches, correlated to better design outcomes as long as two things held true: first, the sketches included dimensions and, secondly, the sketches that were significantly tied to the outcome were generated in the first quarter of the cycle (i.e. they were early sketches).

Concentration: Ready, Set, Sketch!

Were you ever in the middle of a major design breakthrough and then were suddenly interrupted? Concentration is key for designers because the creative process is anything but straightforward. The process requires a strong and rare connection between our thoughts, hands and source of inspiration. Its rarity is, indeed, the reason why some of us don’t sleep.

Well, that and deadlines.

There is evidence that sketching aids concentration. Jackie Andrade, of the University of Plymouth’s School of Psychology, tested whether doodling correlated to higher levels of concentration among 40 participants, who tested while taking a telephone call. While we can define doodling as aimlessly sketching patterns and figures unrelated to the primary task, her discovery that it can reduce daydreaming, increase concentration and curb boredom is fascinating.

This helps to explain why some of us find value in carrying our sketchbooks everywhere, pulling them out in the least expected places and in the middle of completely unrelated events.

To recap, sketching stimulates us to a comfortable level — enough to keep us awake, concentrated and engaged. As if this weren’t enough, other studies have found that subjects who consume information on paper were significantly less stressed and tired than those who use screens. Researchers from the University of Gothenburg argued that those who were looking at screens may have been more exhausted because of the “dual-task effect.”

It makes sense. When using a computer, you have to not only complete the task itself, but also figure out your way around the hardware and software. For those of us who learned to sketch on paper, this learning curve feels a lot like stress. For those who are comfortable with graphic tablets and other sophisticated input devices, stress is probably not an issue.


Montessori education encourages children to learn concepts with all five senses.

Some believe that we reach deeper levels of concentration and develop richer concepts when our own hands are the hardware. Regina Rowland, who teaches the “Idea Visualization” course at the Savannah College of Art and Design, has a unique perspective on the matter:

What I noticed when we moved into the digital world was that exercises all started to look the same. All of a sudden, everybody was designing in Photoshop and the quality of the work started changing dramatically. Before, exercises had a character that was unique in each person. I don’t want to ditch digital; there’s stuff in digital that we could never do by hand. But I do think that when you learn how to experience the world in its visual form, you realize that it is important to have a real, multi-sensorial experience and not an abstracted version of the experience.

With digital, you are looking at a screen with 2-D shapes and no interaction. I’ve realized that students who go into a sensorial experience with letters and shapes learn better than those who abstract them.

Now, there are nerves in the tips of your fingers, and I believe that when people draw with their hands it makes a different impression in the brain. There are references to this idea in Montessori education: It is through sensorial experiences that you form structures in your brain, and therefore all their activities and teaching tools are things that children have to do with their fingers.

Talent: Enhancing The Graphic Library In Your Mind

What happens when you continually draw and connect symbols as you sketch? What happens when your brain tries to recall shapes that are appropriate to the idea you are trying to externalize? It isn’t hard to see that the better you become at translating imagery from your mind to paper, the more visual resources you will have to draw on and the easier it will be to retrieve them in the future.

Ian Storer, who lectures in the Department of Design and Technology at Loughborough University, came up with this idea of a “graphical library” that designers can combine and restructure to generate concepts. He states in his paper that “creative sketching and designing requires a body of knowledge to base new ideas upon.”


Would I like to nurture a powerful mind for design? Yes, please.

Hand-sketching forces you to access and cultivate a unique visual library in your mind. As much as I love computers, the Internet and the almighty search engine, would I like to nurture a more powerful mind for design? Yes, please.

Problem-Solving: Unlock Solutions With Visual Synthesis

It is fair to say that most of the problems we face as designers are confounding, fuzzy, indeterminate — the types of problems that common logic stumbles on.

I dare anyone to try to solve these types of problems using only simple paragraphs of text. Writing falls short for most design problems. Jonathan Fish explains this brilliantly in his article “Cognitive Catalysis: Sketches for a Time-Lagged Brain.” He compares our design problems to trees whose trunk and branches are vague or abstract descriptions and whose leaves are images that represent “depictive concrete thought.”


Jonathan Fish explains that our design problems are like trees whose trunk and branches are abstract (usually textual) descriptions and whose leaves are concrete depictions (i.e. images). Most design solutions aim to reconcile these.

He goes on to explain that when you try to solve a design problem that is full of uncertainties, “both description and depiction are interdependent.”

Niall Seery and his colleagues at the University of Limerick propose the best definition of sketching that I’ve ever read:

“Sketching is a sense-making tool which supports the synthesis of visual imagery.”

Ready to improve your flexibility, serendipity, group thinking, effectiveness, concentration, talent and problem-solving? The eight benefits we’ve covered here may be just a few sketches away!

(al ea il)


© Laura Busche for Smashing Magazine, 2013.

September 27 2013

09:35

Dear Web Font Providers


  

When you buy something, I bet you want it to work. Heck, even if you use something for free — maybe borrowed from a friend — I bet you want it to work. No one prefers hiking boots that are too tight (or too loose), a car that shimmies when you drive faster than 40 miles an hour, or a kitchen knife that can’t cut a tomato. And Web designers don’t prefer fonts that don’t fit a project, fall apart in different browsers or can’t be used in a mock-up.

We also don’t like wading through all of the fonts that won’t work for us in order to find the ones that will. It takes precious time away from other tasks and responsibilities.

You’ve Come A Long Way, Baby!

Six years ago, A List Apart published “CSS @ Ten: The Next Big Thing,” in which Håkon Wium Lie describes the @font-face declaration and announces:

“Two things must happen before Web fonts can take web design to the next level… First, we must ensure the validity of the approach.…  Second, we must convince browser makers to add support for web fonts.”

You Helped Make It Happen: Validity and Browser Support

Today, browsers support Web fonts, and we’ve got the valid CSS to make the fonts work. Of course, as old browsers changed and new browsers (and extended font families) emerged, valid CSS became an ever-moving target.

On the DIY side, a big “Thank you!” to Paul Irish, who gave us the “Bulletproof Syntax” to fool Internet Explorer (IE) into loading the correct font file (remember using a smiley face for the local font name?); to Richard Fink, who gave us “Mo’ Bulletproofer Syntax” to fix a font-loading problem in Android; and to Ethan Dunham, who gave us the “Fontspring @font-face Syntax,” which even works in IE 9. You all thoroughly explained why your syntax works, which enabled each to pick up where the other left off. On top of that, Dunham, your @font-face generator brought valid syntax to those of us who (please, I beg of you) just want our fonts to work.

Web font hosts such as Typekit and Fontdeck deserve a shout out, too. You worked to support multiple weights and styles of a font family cross-browser. Your variation-specific font-family names (which is a shorter and sweeter way of saying, “Hey everyone, you need to use a unique font-family name for each weight and style of a family”) require longer CSS, but they are valid and allow more than four weights and styles to load in IE 7 and 8. Those of us who can’t live without light, regular, bold, extra bold, and black weights are in Web font heaven!

You Went Above and Beyond: Responding to the Needs of Type Designers

One aspect that Lie missed in his article was the need for more Web fonts — how could we take Web design to the next level if we didn’t have a lot of fonts to use? This, of course, meant that you had to gain the trust of the type design community.

You had to protect the fonts.

Remember when type designers wouldn’t design or provide Web fonts without the guarantee that their files were secure? Typekit, your article “Serving and Protecting Fonts on the Web” (2009) laid out how you set up hurdles to “discourage casual misuse” and created a reasonably secure system for serving fonts.

Thanks to everyone’s tenacity, at some point in the last four years, “reasonably secure” was enough for type designers to take a chance. And now they’re hooked. In a recent interview, Jonathan Hoefler and Tobias Frere-Jones of H&FJ said: “We’re requiring that every new project have a way to thrive not only on paper, but on desktop and mobile screens.” How freaking awesome is that?

So, in the span of only six years, you’ve come a long way, baby. Web font syntax is valid and supported by most browsers (our fonts load!); we have thousands of Web fonts to work with; we have multiple options to deliver Web fonts (DIY or through a service provider; and free, monthly, yearly or a one-time purchase); and you are constantly improving your services, so Web fonts are easier to implement and they (usually) load seamlessly!

What else could a Web designer need from you?

I am so glad you asked.

“What About Us?”: What Web Designers Need

Web designers — especially those of us who care about type and are trying to be thoughtful about the fonts we use — need more than access to thousands of Web fonts. Frankly, we need access to high-quality, appropriate Web fonts. And we need to be able to find them.

We’ve visited your websites. Some of you have thousands of fonts for us to use. But you know what? More isn’t always better. Sometimes more becomes more-stuff-to-wade-through-to-find-what-I-want. In 2010, a New York Times article, “Too Many Choices: A Problem That Can Paralyze,” reported on the debilitating effect of too many choices. Too many choices make it harder to choose. How do we know our choice is the best one? How do we know it’ll fit when we go for a hike? And if it does fit, how do we know another one won’t fit better?

Benjamin Scheibehenne, a research scientist at the University of Basel in Switzerland, suggests in the article that debilitation comes not only from too many choices, but also from a “lack of information or any prior understanding about the options.” Hmm. While we’re at it, how do we know it won’t shimmy on the highway?

You’ve given us thousands of Web fonts. Now give us useful information about the options. Help us understand them. Help us ascertain which ones will work best for us. Which ones will work for a particular project. Which ones hold up cross-browser. Which ones will integrate seamlessly in our workflow.

Show Us Your Web Fonts in Context

Most of you show us how your fonts will sort of look in context. You give us just enough to see whether a font might be appropriate to use (“Hmm, this one is a slab serif, so it might work.”), and you help us to eliminate those that definitely won’t work (“Nope, I don’t want such a round-looking font.”). OK, that’s a start. But that’s not enough.

Take a page from history. Before type went digital, printers and type designers sold their typefaces to clients by showing how they looked in context. They’d provide broadsides or books, often setting each typeface in paragraphs at various sizes. They’d show available weights and styles of each family. And because the specimen sheets and books were printed, publishers and designers could see how the typefaces held up when the ink hit the paper.

Caslon font specimen sheet
A specimen sheet by William Caslon, 1728. The typeface is shown in paragraphs of various sizes in both roman and italic. A larger digital image shows other fonts available in the family. If I were in the market for a typeface back in 1728, I’d know exactly what to expect from Caslon.

Not to name names, but Fontdeck, Fontspring, Font Squirrel and MyFonts, you guys only offer the opportunity to test-drive Web fonts in a sentence. The problem with a sentence is that it doesn’t show how the font looks in body copy. Body copy has visual texture, and texture can be pleasing (lively but not intrusive, promoting horizontal movement of the eye) or jarring (with uneven spaces or a strong vertical pull, hindering horizontal movement of the eye). Texture affects readability.

Texture also affects the look of a Web page, and Web designers need to know whether they are picking a font with the texture they need. A sentence doesn’t help us to make a good choice. If you don’t believe me, take a look at the images below. Two fonts that look really similar when set in a sentence look different when set in paragraphs of text.

Two fonts as cascading sentences
Cascading sentences from Typekit. Top: Kepler Standard by Adobe. Bottom: Utopia Standard by Adobe. Both are serif fonts with a slightly oval bowl (look at the shape of the “o”) and a high contrast between thick and thin strokes. They look pretty similar to the casual eye. Heck, they even look pretty similar to the trained eye!

Same two fonts as paragraphs
The same fonts set as text in paragraphs from Typekit. When shown in paragraph format, we can see the difference. Top: Kepler Standard by Adobe. Kepler has a rounder, “bubblier” feel and looks slightly smaller when set at body-copy sizes. Bottom: Utopia Standard by Adobe. Utopia feels more structured, less round. And, of course, it looks bigger when set at body-copy sizes. Neither of these fonts is “wrong” when set in text. But they look different in paragraphs, and each might be appropriate for different projects.

Now, for the rest of you, Google Fonts, Fonts.comWebtype and Hoefler & Frere-Jones, you show your fonts in paragraphs. Thank you. But just so you know, not all of the paragraphs are as helpful as they could be.

Google Fonts, your text has too tight a line height, so your fonts all look clunky (see the image below). Fonts.com, you don’t offer enough text sizes; if a font looks too small at 14 pixels and too big at 18 pixels, we can’t tell what it would look like at 16 pixels (just so you know, 16 pixels is a really popular type size for Web text). Webtype, you use a string of capitalized words, so there are too many capital letters, and your fonts look clunky; if you want to show us what your fonts really look like, just use plain text. Hoefler & Frere-Jones, your paragraphs are limited to three lines, with a super-long 725-pixel line length; these paragraphs aren’t delightful to read, and they undermine the quality of your fonts.

Same font, same size, two line heights
Which font would you choose? How paragraphs are set makes a difference. Top: Google Fonts paragraphs have a tight line height. Open Sans looks clunky and hard to read, making it hard to tell whether the font would look good in body copy. Bottom: Open Sans on Typekit. A looser line height helps us to see that the same font is actually a pleasure to read.

Typekit and Typotheque, of all the Web font services I’ve visited or used, you provide the best on-site examples of how your fonts look in body copy. You both provide multiple paragraphs at various sizes, with a good line length and a good line height. WebINK, your off-site solution is also pretty good. Using the FontDropper 1000 bookmarklet, I can drop any of your fonts onto an existing Web page and see how it looks in context. One problem I noticed, though: Your bookmarklet doesn’t drop in an entire font family, so we can’t see a font’s true bold and italic.

Which brings us to font families. I’m sure you’ve noticed that bold and italic versions of a font are sometimes too similar to the regular font, which undermines hierarchy. Other times, the bold is too heavy or the italic too squished, and one or both are hard to read. These are all reasons why we might not want to use a particular font. Plus, sometimes a bold or italic has letterforms that a client simply doesn’t like.

So, to really see how a font works in context, we would need to see how the entire family of weights and styles works together. Unfortunately, none of you do this yet.

Show Us What Your Fonts Look Like on Other Systems and Browsers

I’ve been talking a lot about context. Context is not just a font’s texture in a paragraph or how the font family works together. Context is also where a font “lives.”

As Web designers, we know that our designs are ephemeral, constantly changing based on operating system, browser and screen size. For example, we know that fonts behave differently cross-browser — if they aren’t hinted correctly, then letter shapes, strokes and letter spacing will change in unexpected ways.

Problems arise cross-browser
If fonts aren’t hinted well, their strokes can change significantly from browser to browser. This font looked great on my Mac (top). When I tested it cross-browser, I ran into problems (bottom). The font is too light to read easily.

More problems arise cross-browser
If fonts aren’t hinted well, then spacing (both inside and between letters) can change significantly from browser to browser. This font looked great on my Mac (top). When I tested it cross-browser, I ran into problems (bottom). The font gets narrower, and the spacing between letters is erratic.

The only way to know whether a font will work cross-browser is to test it. And let me tell you, testing Web fonts is mind-numbing and time-consuming. (I once cleaned out my garage to avoid testing fonts for a project.)

Thank you Fonts.com, MyFonts and Typekit for providing screenshots of your fonts in different browsers. You present only cascading sentences, but even that helps. Much like Caslon’s printed specimen sheet showed what his typeface looked like in print, you three give Web designers a glimpse of what your fonts look like in use. You show us which fonts to reject and which to consider for further testing.

Hoefler & Frere-Jones, you claim that your new Cloud.typography service creates multiple font files (each hinted and built for a specific browser and platform) and supplies each browser with its unique font file. If this is true, then your fonts should look great across all browsers. If this is true, I might just have to bake you some cookies. But I sure wish you’d provide screenshots to back up your claims. Some things I need to see for myself.

Let Us Use Your Fonts in Mock-Ups

Some Web designers comfortably go from a pencil-and-paper wireframe to building a partial-website-as-mock-up. Others prefer (or are required) to include an intermediate step and mock up pages with a tool such as Photoshop, Illustrator or InDesign.

I know — now it’s your turn to tell me to take a page from history.

Before type went digital, designers didn’t mock up projects using real fonts. Clients certainly couldn’t expect to see such a thing — comps were fine. But since the late 1980s, mock-ups have been expected to “look like the real thing.” And if we want (or need) to show a realistic mock-up to a client, we need access to the Web fonts.

Fonts.com, Font Squirrel, Google Fonts and WebINK, you all supplement Web fonts with free access to desktop (or “mock-up”) fonts for subscribers. Thank you.

Again, unfortunately, none of your solutions are perfect. Fonts.com, you allow access to mock-up fonts for only one day, to “kick off the design process.” I don’t know how it works in your office, but I can’t get anything done in one day. Font Squirrel and Google Fonts, you specialize in free fonts. While I (and my students) love having free fonts to use, access to good-quality body fonts is sort of limited. WebINK, your plugin for Photoshop is a great solution — unless a Web designer prefers to use Illustrator, InDesign or another tool.

Fontspring, MyFonts, Typotheque and Hoefler & Frere-Jones, I know you all offer bundles or discounts for purchasing both Web and desktop fonts, and bundling does take some of the pressure off a Web designer’s wallet. But if you’re a small company or an independent designer, like me, shelling out the extra money just to mock up an idea is hard.

The most promising approach for mock-up fonts might be just around the corner. Typekit, I know you’re working with Adobe Creative Cloud to bring us desktop font sync. I’ve tested it out, and I’m happy to report that it works like a charm. (OK, my old Mac laptop runs more like a tortoise than a hare when I’m running Creative Cloud — but, hey, I can turn it off when I’m not using it.)

I was cynical (who me?) about font synching actually working. I use CS6 out of the box and the free Creative Cloud membership level. But you promised me that it would work with a paid Typekit membership (which I have), and it did! The fonts even stay synced when I’m working offline. This has exciting possibilities.

In Conclusion

I know you guys are busy, so I’ll wrap this up.

One more thing needs to happen before Web fonts can truly take Web design to the next level, and only you can do it. You need to meet the needs of the people who actually choose and use the Web fonts (ahem, Web designers).

Sure, we can all work around these issues. Personally, I’ve got a font specimen page that I use to test the fonts I’m interested in. After I narrow down the options, I can test fonts cross-browser myself. Hours later, if one of the fonts I like actually works, I can go straight to HTML and CSS from my pencil sketch and avoid the need for mock-up fonts.

But here’s the question:

“Why should we have to work around these issues?”

(All Web designers who love to use new fonts, repeat after me, “Why should we have to work around these issues?”)

If it’s important that fonts load in every browser, why isn’t it important to identify which fonts actually look good in every browser?

If it’s important to woo font designers so that you have a lot of fonts to offer, why not show us how those fonts actually work in copy?

Look, Web fonts aren’t just font files that need to be secure and easy to implement. They affect the overall look and usability of a website. They need to be chosen with care. And thanks for the thousands of fonts, but quantity is not as important as quality. A hundred knives that can’t cut a tomato won’t meet my needs when I’m making my kid a BLT.

So, make our lives a little easier. Make our work a little better. Help us find the Web fonts we want to use.

I dare say, you’ll win some affection from every Web designer who has ever looked at the thousands of Web font options and said, “Oh shit. Which one should I use?”

Sincerely yours,

A Type-Loving Web Designer


P.S. In case you’re interested, I’ve summarized how you’re all doing so far. Web designers who love to use new fonts, I hope you find it useful.

P.P.S. Below you’ll find the official bibliography of the articles quoted above. Otherwise, my students would be very disappointed by my lack of scholarly detail.

(Credits of image on front page: Michael Bundscherer)

(al, ea, il)


© Laura Franz for Smashing Magazine, 2013.

September 12 2013

13:00

Designing The Words: Why Copy Is A Design Issue


  

The relationship between copy and design has been covered many times on Smashing Magazine. Working in a content-focused industry, we need to keep this issue pretty close to heart; creating great copy is pointless if it is visually uninspiring or unreadable. Likewise, if the content doesn’t deliver, then even the most attractive page won’t hold the reader’s attention.

Yet much of the discussion so far has concentrated on issues such as microcopy — the small bits of text that instruct the reader on how to interact with the website — and the minutiae of user experience. This stuff is essential, of course, but in this article we’d like to broaden our focus to look at some of the fundamental mistakes behind bad copy.

We’ve chosen to do this for two reasons. First, we hope it will help budding writers out there avoid the most common pitfalls of the job. Secondly — and perhaps more importantly — we want to stress the importance of content as part of the user experience mix.

A while back, Elliot Nash discussed the responsibility of the designer. Designers “want control of the entire user experience,” he said. “We want to ensure repeat use, and high engagement — and to do so, we want to design every little piece of whatever it is we’re working on. After all, we are largely responsible for the performance of the result.” However, he argued, “most of us don’t want to own the work it takes to execute this full scale implementation.” For us, leaving the copy out of the equation is a fundamental error.

In practice, design is a process that should happen with content, not just for it, and the practice of creating a page full of lorem ipsum and getting the copywriter to fill in the blanks just doesn’t cut it anymore. The cross-discipline approach of using design as a way to clearly communicate information, known as communication design, is growing. However, no matter how clearly laid out a design is or how elegant the infographics are, our number one visual tool for relaying information to the audience is well-written text.

The Importance Of Editing

Bill Beard has written about the importance of using techniques such as multivariant testing to optimize microcopy. With large bodies of text, this becomes more of a challenge. Fortunately, authors, journalists and copywriters have been wrestling with this challenge for years, which is how we came up with the concept of editing. The main difference between editing and testing is that, rather than observing an average member of the public navigate your copy, you enlist someone who has a wealth of experience in working with the written word.

A lot of editing is nuts and bolts stuff: fixing the grammar and punctuation, removing repetition, and making text easier to scan. However, like many user-centered design practices, it also means delving into the fundamental assumptions behind your writing, addressing how you think about the words, your audience and yourself. It is this process that will turn a precocious but essentially terrible teenage poet into a good writer. Yet, looking at so much of the copy online, in magazines and on billboards, we can see that plenty of professionals out there haven’t yet mastered it.

Below are the three things that every writer and copywriter must learn to avoid:

1. Self-Importance

Of all the mistakes new writers make, this is probably the most understandable. When you begin writing, you want, first and foremost, to make your mark. Your writing isn’t just another entry in the world’s growing collection of largely unread manuscripts; it’s a definitive text that future scholars will paw over for hidden meaning for years to come. You’re the voice of a generation, damn it!

Copywriters face the same problem. By now, probably about half the words ever written were penned for marketing purposes, and you don’t want your work to be another drop in that increasingly deep ocean of marketing blah. You want to stand out, to be something special. That’s why you end up writing copy like this:

“It’s not a journey. Every journey ends, but we go on. The world turns and we turn with it. Plans disappear. Dreams take over. But wherever I go, there you are. My luck, my fate, my fortune.”

Believe it or not, this wasn’t written in the Moleskin of a sensitive teenager. It was written by professionals, advertising a globally recognized brand with a budget big enough to hire Brad Pitt to read it like so:

Both the poor souls behind this crime of an advert and the 15-year-old who writes poetry about how everyone is superficial except himself have the same problem. They both want to stand out, to draw prestige, to be memorable; however, whether due to youth or the fact that they sell scented liquid, they don’t actually have much to say.

So, how do you avoid doing this yourself?

One of the most common pieces of writing advice in the world is “Write what you know.” Conversely, it’s a good idea to know what you’re writing about. You will often save yourself a lot of trouble simply by asking, “Why would anyone want to read this?” The answer could be “because it’s useful” or “because it’s funny” or any number of other reasons, but you should be able to answer that question before putting words to paper. I’m sure no one asked why anyone would want to hear “The world turns and we turn with it.”

It’s a line that doesn’t actually tell the audience anything. It’s the sort of vacuous line that sounds meaningful but contains no information. You can argue that it’s making the case for Chanel No. 5 as a constant in an ever-changing world, but the portentous tone and the layering on of hilarious faux-meaningful truisms, such as “Every journey ends, but we go on,” drown out any point the text could have conceivably made.

The teenaged poet is likely to get better as they get older because they will learn more and will have more to write about. By the same token, if your copy is to carry weight, whether for an advert, marketing copy or a company website, then you’ll need to know what you’re trying to communicate and why anybody would want to hear it.

2. The Wrong Tone

Young writers are a lot like magpies, happy to steal anything that looks shiny and put it to use in their own creation. Studying Shakespeare in school? In it goes. Read Edgar Allen Poe’s The Raven and thought it sounded cool? You’re having that. Enjoy the teenaged banter in Buffy the Vampire Slayer? That goes in, too.

The result is a sort of Frankenstein’s monster of a writing style. And you know what? That’s fine. As with most things, imitation is a great way to learn how to write, and, with time, copying the good bits of others will mutate into something that conceivably sounds like your own voice.

The same is true of professionally written copy. When Barclay’s heard of cash machines being described as “holes in the wall,” it liked it and took it. World of Warcraft liked the Chuck Norris jokes (or facts) that were getting passed around a few years ago and so got Chuck Norris to appear in an advert based on them.

But if you don’t take tone into account when writing copy professionally, the results can come out a little on the weird side.

For example, check out Kingpin Social. This company offers courses in social interaction. Fair enough — plenty of people out there find it difficult to talk to others, and a company that offers techniques and training to help you overcome that difficulty would be welcome. The problem is that the website uses phrases like, “We will teach you to utilize proven social methodologies that will provide you with success in your personal, career or corporate relationships,” and “Every person deserves the confidence to achieve the optimal result in every social situation.” Imagine somebody using phrases like these in conversation; what opinion would you form of them?

A course like this needs to appear inviting to people who are worried about coming out of their shell, while also demonstrating that this company is made up of people who are good at speaking with others. Using words like “utilize” and “optimal” achieves the exact opposite effect.

The only reason anyone uses those words in marketing copy is to appear clever, and using words to appear clever is what bad teenage poets do. Never say “utilize” or “optimal” when you can say “use” and “best” instead.

Sometimes you end up with a patchwork effect — for example, using a simple, effective phrase like “What We Do,” and then following it up by telling readers that you are “a performance-based retail marketing technology and analytics company focused on helping retailers deliver relevant advertising that converts.”

In user-centered design, one often speaks of “personas.” A persona is a fictional character who represents the typical person you are designing for. You would think about their needs, their wants, the knowledge they will bring to your design, all of which will help you to construct a design around them.

A good way to avoid this pitfall in your own copy is to try the reverse. Think of your client’s business as a character you’re writing dialogue for. What sort of person is this business? What are their likes and dislikes? What sorts of things are they likely to say? Read the copy out loud. Does it sound like the sort of thing your imaginary person would say? If not, why not?

A particularly good example of this is the Scottish craft brewery Brewdog. Everything, from its website to its packaging, is written to sound like somebody you wouldn’t mind going for a beer with — passionate, funny and just a little surreal.

brew dog_2_mini
Brewdog — passionate, funny and just a little surreal…

The Dead Pony Club drink is introduced thus: “Being shot from a Hoppy Howitzer beats the hell out of trotting round a submissive paddock. That’s why the internal combustion engine got mounted onto two wheels.” But it avoids the territory of “The world turns” by adding, “This pale ale is chopped, tuned and ready to roll. Fuel up and hold tight, this little thoroughbred kicks like a mule.” However unpoetic the language, there’s never any doubt that the copy is talking about beer.

3. Self-Awareness

This is perhaps the hardest and most important thing for any writer to learn. It’s why many of us just don’t bother. We all dive in at the start without hesitation, enjoying the sheer joy of creation for its own sake and assuming that we’re producing pure written gold merely because we’re the ones doing it — until one day, it suddenly occurs to us, “What if I’m not any good?” Yes, I know, it was a surprise to me, too.

Some writers simply shake this thought loose and carry on as before. Many others stop right then and there, too paralyzed to ever dare setting down another word. However, every writer has to go through this step before they actually start being good. It’s when they start asking the question mentioned at the beginning, “Why would anyone want to read this?” and they start working to come up with a good answer. It’s when they start trying to read their work with eyes other than their own; and if you can’t do that, then copywriting really isn’t where you want to be.

Writers who struggle to overcome this obstacle are often so focused on selling their product that they forget the advert will appear in a wider context — with disastrous results. This is probably why Sony produced a series of incredibly racist billboard ads for its Playstation Portable. It’s also likely why American Apparel thought Hurricane Sandy was in any way an opportunity for social media marketing. At the time of writing, the Royal Bank of Scotland has just hit a marketing disaster because its campaign, which tells people to “Search RBYes,” doesn’t take into account that Google autocorrects “RBYes” to “Rabies.”

Sadly, teaching someone to “be more self-aware” is not really possible. Most of us learn to do it by making a lot of mistakes. But, more than anything, it takes a bit of imagination, the stuff that both copywriters and designers are supposed to have in droves. Of course, this doesn’t mean that designers now have to be fully proficient copywriters who can proofread and redraft words while setting layouts. Nor does it mean that copywriters need to be wizards with design software (although a little knowledge of the basic tools and concepts wouldn’t hurt). However, it certainly means that copywriters and designers need to work more closely together than ever before.

Conclusion

If you would like to learn more, we strongly recommend reading The Craft of Words, Part One: Macrocopy by the Standardistas, a great exploration of how design and copywriting intersect. All too often, design and copywriting take place in their own little bubbles, with each practitioner unaware of what the other is doing. But for the copy to be of any use, the writer needs to be aware of the context in which it will appear.

Front page image credits: Sean MacEntee.

(al, ea, il)


© Sam Wright for Smashing Magazine, 2013.

August 06 2013

08:54

A Journey Through Beautiful Typography In Web Design


  

First impressions are lasting impressions. Whether you realize it or not, your typography helps to create an experience for users before they’ve even read a word or clicked a button. Typography has the potential to go beyond merely telling a story — it shows the user who is behind the website and what you’re about. The treatment of type creates an atmosphere and elicits a response much the same way as tone of voice does.

You need to ask yourself, what do you want to say and how do you want to say it? Consider the user: What do you want them to feel and experience when the page loads? Typography establishes a mode of communication and, in turn, the personality of the website. The choice of typeface will determine how people respond to your website.

The following websites have very distinct personalities, largely established by the typography. Granted, sometimes they aren’t perfect (unfortunately, performance is often an issue), but they use type to engage the user and generate interest. Good Web typography isn’t just about a beautiful visual treatment, but about speed as well; many designers neglect performance entirely. Please keep in mind that these websites haven’t been tested in old browsers or on mobile devices — that wasn’t the point of this article. Instead, we’ll look closely at interesting treatments and innovative uses of type.

Exquisite Uses Of Type

Matt Luckhurst
This page is colorful and fun. You are greeted with lovely serif letters — and after a bit, you realize that the seemingly randomly scattered letters spell Matt’s name. It’s quite effective how hovering reveals a sample image of each project; it almost jumps out of the letter. The website shows how type can be used as graphic elements and incorporated into a design. The multicolored serif typeface breaks away from the classic, maybe even sober, idea we may have of serifs.

Matt Luckhurst

Playful
Well, this is definitely playful! The tone of the website is set not just by the look of the typeface, but by the way it’s displayed. It breaks the mold of communication. You would usually see axial typography on printed posters, which can be effective. On this website, the font choice isn’t particularly decorative or playful; it’s a rather simple sans serif. A nice touch is the background pattern, which mimics the reading direction and the movement of the user’s head from side to side as they read the text.

This is Playful

Atelier
This website is altogether remarkable. The page has such a dynamic feel, created by the different elements on it. The nameplate is in a bold yet elegant typeface, setting the tone for the design. A sense of movement is established by the diagonal lines, which follow the slant of the “A” in the nameplate, setting the rhythm for the website. The movement of the slideshow of teasers grabs your attention, and the images are large without feeling cramped. However, the main background image of the website is 2560 × 5350 pixels and 2.4 MB — ouch!

Atelier

Cirq
Designed to look like an old poster, this website for a vineyard is quite unique and innovative. The design successfully achieves a vintage feel and translates beautifully as a website. I love how the shadow behind “Russian River” moves with your mouse and creates movement on the otherwise static page. The main drawback here is that, for some reason, the text is embedded as images on the website, preventing it from being copied and pasted. Also, surely a similar design could be created at less than 3.4 MB and 43 HTTP requests.

Cirq

Max Di Capua
The layout and typography here work together in a modular system, often overlapping one another. This approach to layout is refreshing because it isn’t rigid and has a fluidity to it. The typography has the same feel because it is widely spaced, despite being heavy and dense. Captions and descriptions, in an easy-to-read serif typeface, appear alongside the work.

Max Di Capua

Rijksmuseum
The large letters in a custom typeface span the screen and continue off page, making the Rijksmuseum seem larger than life. The home page then rotates through beautiful photographs of the museum’s contents. The main navigation is also rather interesting; when clicked, it slides down for users to select a subcategory. The total size of the home page is 955 KB with 31 HTTP requests — well optimized.

Rijks Museum

I Shot Him
This Web design studio greets you with a photographed welcome message, which is refreshing. The user immediately gets a sense of the physical space that these designers work in. There is a rawness to it, an authenticity. The type is the focal point without being loud or overwhelming. I really like how they have moved away from the perfection of the computer and show themselves as being unique. Although the home page isn’t as interactive as you’d expect, the personality of the design studio is established by the photograph, which has depth and texture.

I Shot Him

The hand-rendered type personalizes the website and sets up an expectation of the kind of work the studio produces. The type treatment throughout the rest of the website reinforces a relaxed yet creative energy, as the wording is short and to the point. Another interesting aspect is the navigation; it’s hidden on the landing page, but hovering over an icon provides access to it. As you scroll down, the navigation is revealed and remains fixed at the top.

Banger’s
This website has a lot of character. Banger’s is a down-to-earth eatery specializing in beer and sausage. Its story looks like it’s drawn on the brown cardboard box that its food is delivered in. The logo looks like a hand-painted sign, unique and imperfect but all the more beautiful for it. The fixed navigation works well as you scroll down, and the hover effect (turning the words red) is simple yet effective. The type contributes a lot to the visual identity, and the graphics are great — but the performance, not so much. A huge downside is that the home page is 7.2 MB, with 254 HTTP requests. Frankly, that’s unacceptable.

Bangers

Caava Design
Caava Design has sans-serif typefaces, which maintains a neat, clean aesthetic. The typeface used for “Good design is good business” is large, easy to read and obvious, and the italicized introduction stands out. The typography throughout is used purposefully and is not necessarily loud, and the written content doesn’t detract from the portfolio.

Caava Design

However, the small text is perhaps too small to be read comfortably, and the spacing in the justified columns is untidy. The contrast in size also discourages the user from reading the entire website. Again, the visuals don’t justify the size: 5.7 MB and 90 HTTP requests.

The Black Sparrow
The Black Sparrow has a vintage look. The wide variety of typefaces all help to establish an eclectic, rustic feel. The theme for this drinkery and lounge is based on the writings of Charles Bukowski, reflected in the literary elements and old typewriter-style logo. I love the navigation bar and how the icons roll over when you hover them. The website has a definite 1930s feel, and the sparrow illustrations support it. However, with the space available, the font size does seem a bit small to be read easily.

The Black Sparrow

Nocturnal
The beautiful slab serif used here is simple, clean, large and easy to read. It is round and widely set, giving the website plenty of breathing room. The simple, neat layout together with the type treatment give a good overall snapshot of the designer’s work. This website works effectively as a design portfolio; while it doesn’t do anything unusual, it focuses heavily on the artist’s work, and sometimes that’s all that is necessary.

Nocturnal

Marie Guillaumet
The handwritten typeface works beautifully by personalizing this portfolio and giving a sense that the designer is physically involved in the production process. A sense of individuality and uniqueness is connected to the designer and, in turn, her work. The handwritten type also works well with the hand-drawn icons, adding character to the website. It’s almost as though we are peering into her visual diary, getting a piece of the designer herself, which will appeal to prospective clients.

Marie Guillaumet

Vintage Hope
The website’s heading looks like it was painted with a thick paintbrush in big heavy strokes. The typeface is so wonderfully bold and expressive. Together with the beautiful photography that fills the background, it gives the user a sense of the openness and freedom that characterize the organization. Vintage Hope raises money for the less fortunate in Malawi by loaning out vintage china, and the visual identity has an excited, happy and positive look to it. And that’s at 1 MB in size and 40 HTTP requests — impressive.

Vintage Hope

Browser Awareness Day
As this page loads, the user is called upon to help make the Web “fun,” “fast” and “safe.” The keyword in each slide is set in decorative type. Creativity is evident in the lettering, which grabs attention, enticing the user to scroll down and learn more. The note on the right has a comic book-style typeface, adding to the playfulness of the website. When you scroll down, the same comic-book typeface is used, along with other playful typefaces.

Browser Awareness Day

Rob Edwards
The typography here is just beautiful. It’s a design piece in itself and sets up an expectation of the designer’s work. The “Hi there” is large and grabs the user’s attention, and the rest of the decorative circus-style typefaces are engaging and fun. You don’t see this every day, and it works effectively as an introduction. The rest of the website feels a bit out of place, though, especially in its spacing and contrast.

Rob Edwards

82nd & Fifth
This website is all about visuals, and the typeface supports that. The sans serif is beautifully simple and light, and the tinted block backgrounds for the captions are sophisticated. With this website, the typeface isn’t the focal point, but rather supports the strong photographs. The website as a whole is quite dynamic; as you scroll down, more thumbnails are loaded. The website also has a seemingly transparent navigation bar; when it’s hovered over, a black bar folds out to reveal the menu. The whole website is thoughtfully constructed to showcase the art pieces. The downside is its 6.4 MB and 120 HTTP requests.

82nd & Fifth

ECC Lighting & Furniture
Love it or hate it, Helvetica takes center stage on this website. The category buttons are big and bold and grab the user’s attention. The graphic design here is classic, clean and minimalist. The type in the navigation is vertically oriented in the top-right, creating an interesting effect, while still allowing the user’s focus to remain on the main category navigation. The way the images are not shown until the area is hovered over is intriguing.

ECC Lighting & Furniture

Marianne Brandt
What do you expect when you hear the name Marianne Brandt, and how would you translate that into a website? Naturally, a Bauhaus-level focus on functionality is key. This website has a definite Bauhaus feel to it, with its flat colors and Futura font. The overall aesthetic is minimalist and clean but definitely not boring or dull.

Marianne Brandt

What grabbed my attention was the “Thanks / Danke” piece, in which the language you’ve set (English or German) determines which word stands out in bold red. It’s such a great idea for websites that support more than one language. The different sections remind me of colored plastic file dividers, a great way to sort through information on a website. The colors, geometry and overall character are consistent with Bauhaus principles.

Nate Navasca
The style and type treatment on this website are perhaps a little more traditional, with a bold sans-serif headline and a serif typeface for the body text. If it ain’t broke, why fix it, right? The designer focuses on functionality and simplicity, and it works well.

Nate Navasca

Ewket
The design here is flat and simple. Created with basic shapes, it looks like the first layer of a painting. Ewket deals with basic education matters in Ethiopia, and the use of Andale Mono for the body text is not exactly what you’d expect, but it works for the purpose. The font is a sharp sans serif that has a bare and basic feel. Ewket is a grassroots program, so the very basic and simple design mirrors its function. However, it isn’t really reflected in performance: 4.6 MB and 58 HTTP requests are unnecessarily large.

Ewket

The Dissolve
I love the nameplate and how it creates an old cinema aesthetic. The typeface has that vintage feel and contrasts with the serifs used in the articles. The website has the simple, clean and sophisticated appeal of an old movie. The navigation makes great use of the space; once the identity of the website is established with the nameplate, the teasers for each category appear in its place as you hover over it.

The Dissolve

The Whig
This dive bar is a place to sit back, relax and have a drink with your buddies. The typeface chosen to illustrate this is Medula One. This sans serif isn’t overly decorative but has a medieval look to it, with its brushed strokes. It’s friendly and not pretentious, hinting at the ambience of the bar.

The Whig

Find & Form
With a clean, monochromatic aesthetic, this website keeps body text to a minimum. The typography is simple and low-key, allowing the images to speak for themselves. The monospaced font is a bit unusual here; still, it communicates the team’s slogan that “The digital world craves old-school craft.” The aesthetic is contemporary. Also interesting is how navigation moves horizontally as you scroll down the page, making room for the rest of the website.

Find&Form

Carrera
There is a timelessness to the design of Carrera’s website, just as there is an authenticity and timelessness to its products. Website design should be consistent with product design. This eyeglass company cites one of its objectives as being to strike a “perfect balance between heritage and fashion.” The simple, bold uppercase type achieves this, having a classic feel without being outdated or overused. The typography is bold and prominent, although different enough that it doesn’t compete with the logo. Also worth mentioning are the interesting hover effects throughout the different sections of the website.

Carrera

Myfelt
The typography used here is friendly and warm, congruent with the products, text and illustrations. All of the elements work together to communicate the same message. One of my favorite things about this website is that the dots in the rugs are incorporated into the logo and nameplate.

Myfelt

Vogue
The Playfair Display font, by designer Claus Eggers Sørensen, sets a bold yet not brash tone. The elegance of this serif is consistent with Vogue’s brand. According to the designer, the typeface is viewed best at larger sizes.

Vogue

All Saints Estate
There are a few ways to achieve class and elegance with type, and this website hits the nail on the head with its blend of serif and lightweight sans serif. Garamond Premier Pro Display has a contemporary yet sophisticated look that is delicate and perfect for body text and appropriate to vineyards and wine.

Vogue

Evening Edition
The blackletter typeface for this nameplate is consistent with the traditional nameplates of print newspapers. It carries authority and gravitas and separates this news source from tabloids.

Evening Edition

Served MCR
This fun doodle-inspired website is for a ping-pong competition. The typography is rough and looks hand-drawn; in some areas, the type is animated or set against an animated background. Animated type is unusual in Web design, but here it grabs the user’s attention. The “Register” banner is an instance of this; the text is legible and prominent. This typography is appropriate because there isn’t much text, which keeps the website easy to use. However, the performance of the page is devastating: 7.5 MB with 175 HTTP requests. The main background image is 2032 × 4761 pixels and 2.2 MB — on both desktop and mobile.

Served MC

Enso
Large, bold, full-caps sans-serif type can get in your face, as if it’s shouting. However, Enso uses muted tones to counter the bold typography — although, yellow is a little difficult to read. The layout is original and interesting; the designers want you to notice the type running down the page and to scroll down to read the entire message. This is a clever tactic because the navigation is scattered around the page in bright pink. The logo at the top acts as a home button, rolling out to reveal the whole word when hovered over.

Enso

Crafting Type
This website is all about type, so the typography has to sell itself. The contrast between the light uppercase type for “Crafting” and the heavy lowercase typeface for “type” creates visual balance in the logo. The body text is large and legible. The serif typeface and simple elegant layout also contribute to the legibility.

Crafting Type

Nautilus
This beautiful website is neat, clean and easy to navigate. The typography works well, with the three fonts coming from the same family. This is a nice way to differentiate your type while maintaining consistency and not disturbing the aesthetic. Unfortunately, Web typography has its cost: 12.6 MB and 73 HTTP requests, with two enormous images, at 3.5 and 2.4 MB, respectively.

Nautilus

Kick My Habits
The thick bold typeface of “Kick My Habits” is the first thing you see on the page. The skinny typeface (named KG How Many Times), with its charming handwritten feel, contrasts with the heaviness of the other type. The website, a beautifully designed and illustrated quiz that figures out how much money you waste on bad habits, has a relaxed, informal tone. And it doesn’t spend much of your bandwidth either. With all of the imagery on the page, it’s just 1.2 MB, although 161 HTTP requests are initialized upon the initial load; more content is loaded on demand.

Kick My Habits

Monocle
Monocle is a beautiful website with a classic quality. It uses serif and sans-serif typefaces in different weights, staying simple and elegant. Monocle is a global news website, with a focus on international affairs, business, culture and design. The layout is innovative, providing everything that the user could need right there. The categories are organized as tabs, with subcategories to further whittle down the information.

Monocle

Rezo Zero
The custom typeface here by Julien Blanchet is unique and grabs attention. It establishes the identity of the brand, setting a mint green against a monochromatic website. The typeface is neither overused nor underused, translating beautifully as a logo.

Rezo-Zero

More Sleep
Neat but friendly and inviting! Those were my first thoughts upon visiting this website. The large type with slightly rounded corners has a friendliness to it. The typewriter-style font used for the descriptions and explanations has a round, soft, welcoming appeal.

More Sleep

Lenta
Lenta is a Russian news website. It’s amazing how the graphic qualities of the type guide you and influence your perception of the website and its contents. The identity of any news website is established by its nameplate. A clean sans serif is used here, with a weight that conveys authority for the news source. The typeface remains effective when the text is translated into other languages. In keeping with a traditional news layout, articles and teasers throughout the website are in a serif typeface.

Lenta

Pixel Recess
Pixel Recess makes use of the sans-serif Adelle Sans, which is neat and legible and looks great on a screen. The more intriguing type, however, is the headline typeface, Zeitgeist, which has a distorted, pixelated, even blurry appearance, reflected in the playground slide in the top-left corner. Pixelation is traditionally regarded as a mistake, but because the rest of the website is sharp, here it draws attention to itself — a clever tactic indeed.

Pixel Recess

Conclusion

It’s not just about what you say, but how you say it, right? Depending on your purpose, try to experiment and get creative with your typography. Be bold and daring with strong, large letters, or get quirky and unique with handwritten type. Keep in mind that type should always be legible, because there’s no point in showing off type that no one can read. Use type wisely. It can do so much for a design if it sets rhythm and creates an atmosphere.

It’s easy to get distracted by beautiful type treatments and large Retina-ready background images. But don’t neglect performance. Custom Web fonts can slow down loading times, so find ways to counteract that.

If you want to explore more interesting websites with a heavy focus on typography, make sure to visit Typewolf and Font in Use.

(al) (ea)


© Shavaughn Haack for Smashing Magazine, 2013.

July 29 2013

16:02

All That Glitters Is Not Gold: A Common Misconception About Designing With Data


  

Too often when working in information design, you’ll hear the request, “Can you make the data look cool?” “Cool” is a rather ambiguous term, and means different things to different people. Unfortunately, when working with data, the term “cool” is often directly juxtaposed with common charts like line, bar and pie, which are often relegated to the backbench, and written off as “boring.”

The emphasis on the instant visual appeal of an infographic over the clarity of the presentation of data is a troubling trend that plagues the modern incarnation of the infographic.

Data Visualization And The “Cool” Factor

“The important criterion for a graph is not simply how fast we can see a result; rather it is whether through the use of the graph we can see something that would have been harder to see otherwise or that could not have been seen at all.”

– William Cleveland, Web Application Design Handbook

When presenting data visually, our main aim should be to look for ways to effectively communicate the stories hidden in the depths of the spreadsheet. Data visualization grants a means for discovery. It frees the data from the confines of its tabulated raw format and provides a way for the viewer to see trends, gather insights and understand complex stories without the need for words.

However, the average infographic that you’ll likely come across online today focuses more on the overall aesthetic of the piece, the “cool” factor, than on the data itself. “Info-posters” that are heavily illustrated and have a low information-to-pixel density currently dominate the infographic landscape, many of which dumb down data and spoon-feed the audience a choice set of factoids for easy digestion of the chosen topic.

infographicx3
In an effort to make the data appear more interesting, some infographics use design elements to distract the viewer. Large view.

In striving to achieve coolness, the examples above forgo the integrity of the data and, hence, the main function of the infographic. The design, rather than clarifying the data, actually distracts the audience from the information presented, encouraging them to engage with the visual elements rather than with the data itself.

Data Vs. Design?

Now, that’s not to say that being informative and beautiful are mutually exclusive. There are many wonderful examples of data being presented in an efficient, effective and visually stunning way. But the beauty of most of them lies in their simplicity.

Screen Shot 2013-07-12 at 12.15.56
US Gun Deaths” by Periscopic. Large view.

The most effective infographics and visualizations present data as clearly and concisely as possible, free from most distractions and embellishments — the emphasis being not on making the data look cool, but on ensuring that the data’s story is clearly communicated.

Decisions made during the design process will either help or hinder the viewer’s comprehension of the subject matter. So, although it is often said that the type of data will determine the type of visualization, design choices involving color, shape, layout and typography are also extremely important and will affect the ease with which the information can be understood. For example, color can highlight key insights, size can demonstrate change, and proximity can imply correlation.

A common misconception is that the audience will be interested in your data only if it looks exciting and is broken down into bite-sized chunks. In reality, you don’t need to dress up the data to make it more interesting. The information in the graphic, or the story you’re revealing, will ultimately determine the appeal of the piece, not the fancy illustrations. As Brian Suda puts it in his book Designing With Data, “Graphic design is not a panacea for bad copy, poor layout or misleading statistics”.

Bar Charts Are Your Friend, Not Your Enemy

When the focus is on communicating data effectively, common chart types should not be dismissed as boring alternatives, and you certainly shouldn’t be afraid to use them when telling stories with data.

News organizations such as The New York Times and The Guardian rely heavily on these common chart types, because simplicity and efficiency will often trump novelty in conveying complex information to a wide audience.

Screen Shot 2013-07-12 at 12.23.00
Why Is Her Paycheck Smaller?” by The New York Times. Large view.

Charts such as line, bar and pie have been in constant use since the 18th century for good reason. How information is displayed and organized in these charts appeals directly to the intrinsic way in which humans perceive things. According to the Gestalt laws of perception, the human brain automatically organizes and groups the things it sees by proximity, similarity, continuity and symmetry.

Designing with data in a way that supports these relationships (for example, by using color to show similarity, or by using a connecting line to imply continuity) makes it easier for viewers to understand what the data is showing and to draw certain conclusions that would be a lot harder to come to had the data been merely displayed in tabular format.

According to Andy Kirk in his book Data Visualization: A Successful Design Process, by presenting data in a visually effective way, you “move from just looking at the data, to actually seeing it.”

In Practice

The following “infographic” was probably the unfortunate result of a designer being asked to make the data look cool — a predicament I can certainly sympathize with, having been given the exact same creative direction in a number of projects. On more than one occasion, I have been explicitly asked not to use bar or line charts and been told that I simply needed to “jazz up the data,” much to my concern.

The presentation of the information below certainly is unique, and effort has been exerted to make the information look interesting. The graphic fails, however, in actually conveying information.

Screen Shot 2013-07-12 at 12.25.53
Top 10 Salaries at Google”: Making the data appear more interesting does not necessarily make it any easier to understand. Large view.

This graphic’s primary purpose should have been to present the data in a format that is easier to read than a table.

Screen Shot 2013-07-12 at 12.29.58
Large view.

In this instance, however, the table functions more efficiently than the graphic as a way to explore the data. If the salary range for each job was not present in the graphic, it would be nigh impossible to read. The pie-chart format adopted here actually obscures the data, rather than makes it accessible. Additionally, the colors are somewhat confusing; the radius of the pie slices are meaningless; and the number and size of the people figures don’t seem to correspond to anything.

So, how could this be better visualized? Focusing first and foremost on the clarity of the data, I’ve explored just two possible ways in which this small data set could have been presented. I’m sure there are many, many more.

SmashingMag1_ChartRedesign-03
One possible alternative to the infographic above. Large view.

This first option gives the viewer a much clearer representation of the data. With the linear organization, the viewer can understand at a glance what the data is showing, without having to work too hard. In stark contrast to the original, this graph makes the data instantly accessible, allowing for easy comparison between the jobs.

The first complaint I would likely hear is that the graph has an abundance of empty space. This space, however, actually tells a big part of the story. On the one hand, we’re presenting a comparison of 10 jobs; on the other, we also want to highlight that these salaries are actually very high, and the white space reinforces that.

Alternatively, the data could be presented as a slope graph:

SmashingMag1_ChartRedesign-04
Any one data set can be presented in a number of ways. Large view.

Here, we’ve zoomed into a portion of the graph. On the left side, markers pinpoint the low end of the salary range; on the right, markers pinpoint the high end. This version more clearly highlights those jobs with the widest ranges in salary, and it shows us that different presentation methods can tell slightly different stories.

These two examples may not have the visual pizazz of the original, but unlike the original, the data and the story are easily accessible to the viewer and not hindered by the motivation to look cool.

The request to simply make data look interesting is all too common in information design, and it might seem innocent at first. But if you forgo the integrity of the data to achieve this goal, then you run the risk of turning your infographic into merely a graphic with information, and that’s a big difference.

All that glitters is not necessarily gold.

(al) (ea)


© Tiffany Farrant for Smashing Magazine, 2013.

July 25 2013

13:25

Introduction To Photoshop Scripting


  

Automation is useful in the work of every designer. It saves precious time on repetitive tasks and helps us solve certain problems more quickly and easily.

You can automate your workflow in Photoshop with actions, which are pretty popular and which most of you already know about and use. Today, we’ll introduce you to an advanced automation technique: scripting. All you need for this is basic knowledge of JavaScript, which some of us Web designers already have.

I’ve known about Photoshop scripts for years but decided to really dive in a few months ago. I had avoided it because I thought it was the domain of smart math-minded programmers. I was wrong, and today I’ll show that, although it requires some basic programming skills, scripting isn’t hard to grasp.

But first, we have to answer the obvious question.

Why Do We Need Scripts?

Why should we would learn to script if Photoshop already has pretty nice actions? The answer is interactivity. When you use an action, you can’t really control how it behaves in different situations; it is like a videotape that just keeps playing again and again without any change.

Why We Need Scripts?

A script is more dynamic; its behavior changes according to the parameters you input or the context of its application. Sounds useful, no?

Requirements

You don’t have to be an advanced programmer to be able to write scripts; I’m just a graphic designer, like most of you. But you should at least have a basic understanding of JavaScript and some experience with properties and methods to get the most out of this article.

Requirements

If you are not familiar with JavaScript at all, fear not! There are plenty of places to learn the basics of programming. Codecademy, for example, has pretty neat interactive lessons.

I work in Adobe Photoshop CS5, but everything we’ll cover applies to newer versions, too; Adobe hasn’t made any major updates to its scripting API since CS5. I will refer to the latest version of the scripting documentation, though, which is CS6.

Getting Started

When you record actions in Photoshop, you set the order of the steps to achieve a certain result — that’s your algorithm. Then, you press “Record” and replicate them in Photoshop one by one. Scripting is similar, but instead of doing these steps in Photoshop, you write them down as lines of code. Most actions that you do in Photoshop have their own script equivalent as a function.

Start here

Let’s say you are creating an action that scales a document to 150% of its original size. You’d go through these steps:

  1. Open Image → Image Size.
  2. Enter 150% in width and height.
  3. Hit “OK.”

The same process with a script would look like this:

  1. Call the application: app
  2. Target a document: activeDocument
  3. Call the function to resize the image: resizeImage(width, height)

And the code would look like this:

app.activeDocument.resizeImage("150%", "150%");

Language

There are three ways to write scripts for Photoshop: using AppleScript on Mac, VBScript on Windows or JavaScript on either platform. I use the third because it is cross-platform and I already have some experience with it.

Tools

Adobe has its own utility for writing scripts, called ExtendedScript Toolkit.

Adobe ExtendedScript Toolkit
The main window for Adobe’s ExtendedScript Toolkit. (View large version.)

The toolkit comes with Photoshop, and you can find it in the following folder:

  • Mac OS X
    /Applications/Utilities/Adobe Utilities CS6/ExtendScript Toolkit CS6/
  • Windows
    C:Program FilesAdobeAdobe Utilities - CS6ExtendScript Toolkit CS6
    (or Program Files (x86) for 64-bit machines)

The user interface of the ExtendedScript Toolkit is pretty straightforward. To start writing scripts, first select the target application in the drop-down menu. If Photoshop is running, then look for the green chain icon near the drop-down menu:

Application Select

Now you can write something like this:

alert("Hello Photoshop!");

Press cmd + R (or just hit the “Play” button in the toolbar) to run your script. ExtendedScript Toolkit should switch to Photoshop and show an alert box:

Hello Photoshop!

ExtendedScript Toolkit has some other neat features for debugging scripts, but this is enough for this article. You can learn more about how to use it by going to Help → JavaScript Tools Guide.

You can use any plain-text editor to write a script; just save it as a .jsx file. To run it, you’ll have to go to File → Scripts → Browse in Photoshop and select it. Alternatively, just open the script file with Photoshop. You can also add a line of code at the top of the script so that the file always opens in Photoshop:

#target photoshop

Save your scripts in the Photoshop/Presets/Scripts/ directory, and access them with File → Scripts. You can also set up a hotkey; just go to Edit → Keyboard Shortcuts, navigate to File → Scripts → [your script’s name], and set the shortcut you want.

ExtendedScript Toolkit can run and debug code from the integrated development environment, and it has an object model viewer built in, which is useful. So, I recommend using the toolkit to write your scripts. Unfortunately, the Mac version crashes sometimes, so keep that in mind.

Photoshop Object Model

To make writing scripts easier, you should understand how things relate to each other in Photoshop’s Document Object Model (DOM). Understanding it is not so hard if you look at Photoshop itself. The main object in Photoshop’s DOM is the application. In the application, we have a collection of documents that are currently open in Photoshop.

Each document contains elements — such as layers (called ArtLayers), groups of layers (LayerSets), channels, history states and so on — just like in a regular PSD document.

A simplified visualization of Photoshop’s DOM is below. A more detailed containment hierarchy can be found on page 12 of “Adobe Photoshop CS6 Scripting Guide” (PDF).

Simplified visualization of Photoshop API
A simplified visualization of Photoshop’s DOM.

Each of these objects has its own properties and methods that you can work with. For example, to change the opacity of the selected layer in a document, you would go to Application → Document → Layer → Opacity and set the desired value. The code would look like this:

app.activeDocument.activeLayer.opacity = 50;

As you may have guessed, activeDocument and activeLayer determine the currently selected document and layer.

You can find descriptions of most objects and their properties and methods in “Adobe Photoshop CS6 JavaScript Scripting Reference” (PDF), or in ExtendedScript Toolkit by going to Help → Object Model Viewer.

Let’s see how this works in a real-world example. In this next section, we’ll write our own script based on an action.

Remastering The RotateMe Action As A Script

A few years ago at Christmas time, I had an idea for an action to help me draw snowflakes.

Drawing Snowflake 101

  1. Draw one stem of the snowflake with a pattern.

    Step One

  2. Duplicate the stem, and rotate it a few degrees.

    Step Two

  3. Repeat the second step until you have a full circle.

    Step Three

Duplicating and rotating each stem manually is tedious, so I came up with an action to automate it. The algorithm looks like this:

  1. Duplicate the stem.
  2. Rotate it by however many degrees you’ve chosen, using the Transform tool.
  3. Duplicate the layer.
  4. Use the “Repeat Transform” function.
  5. Repeat steps 4 and 5 until you have a full circle.

Pretty neat. But the action had a disadvantage: You can set only a certain number of stems for the snowflake, according to the number of degrees you set in third step of the algorithm.

Back when I wasn’t familiar with scripting, I just made a few versions of the action, each of which produced a snowflake with a different number of stems.

Today, we will remaster this action as a dynamic script that takes your input on the number of stems. Let’s get started!

Algorithm

When you start writing a script, defining the algorithm first before digging into the code itself is always a good idea. In our case, the algorithm will work like this:

  1. Ask the user to enter the number of stems.
  2. Calculate the rotation angle.
  3. Duplicate and rotate the layer by the number set in the first step.

Let’s start with saving the current or selected layer to a variable for further use:

// Save selected layer to variable:
var originalStem = app.activeDocument.activeLayer;

Note that in JavaScript, you can mark a line with double slashes (//) to make it a comment. Comments are used to describe parts of code for future reference and don’t affect the behavior of the script.

Let’s move on to our algorithm now.

1. Ask User for Input

We can take input from the user with the prompt(message, default value[, title]) function. This function shows a dialog box with the message and an input field that contains the default value. When the user hits “OK,” the function returns the inputted value; so, we have to save it to the variable to be able to be used.

// Ask user for input by showing prompt box and save inputted value to variable:
var stemsAmount = prompt("Processing ""+originalStem.name+""
How many stems do you need?", 12);

Note that I used originalStem.name in the message, so the dialog box will show the name of selected layer.

On Mac OS X, the first line of the message is in bold and functions as the title. So, our main message should be on the second line. To make a new line, type .

In Windows, you can specify a third argument in the function to set the title:

// Ask user for input by showing prompt box and save inputted value to variable:
var stemsAmount = prompt("How many stems do you need?", 12, "Processing "+originalStem.name);

If we run the code in Photoshop, it will show this dialog box:

Prompt dialog

When the user hits “OK,” the inputted value will be saved to the stemsAmount variable. If the user clicks “Cancel,” then the function will return a null value. We’ll use this later.

2. Calculate the Rotation Angle

To calculate the rotation angle, we have to divide 360 degrees (a full circle) by the number of stems:

// Calculate the rotation angle
var angle = 360 / stemsAmount;

3. Duplicate and Rotate

Now we have everything we need to make duplicates of our stem. To do this, we’ll use the for loop. It lets us repeatedly run lines of code as many times as we’d like. Our loop will look like this:

for(var i = 1; i < stemsAmount; i++){
	// This code will run "stemAmount - 1" of times
};

Note that the first instance of an object in programming has the value of 0, but because our first layer is already on the canvas, we’re starting the loop from 1 instead.

To duplicate and rotate our layer, we will use the duplicate() and rotate(angle, AnchorPosition) methods: the number of layers to be rotated in angle multiplied by the indexed number of duplicates. AnchorPosition determines the point around which the layer will rotate. You can see this point when you use the Transform tool in Photoshop — it looks like a small circle with a crosshair. In scripting, it has only 9 specified values — i.e. the 9 positions of the anchor point:

AnchorPosition visualization

In our case, it is the bottom center of the layer, BOTTOMCENTER. Photoshop uses a lot of other constants here and there in some of the functions, which you can find on page 197 of “Adobe Photoshop CS6 JavaScript Reference” (PDF).

So, our loop will look like this:

// Duplicate and rotate layers:
for(var i = 1; i < stemsAmount; i++){
	// Duplicate original layer and save it to the variable 
	var newStem = originalStem.duplicate();

	// Rotate new layer
	newStem.rotate(angle * i, AnchorPosition.BOTTOMCENTER);
};

And the completed code will look like the following. You can try to run it.

// Save selected layer to variable:
var originalStem = app.activeDocument.activeLayer;

// Ask user for input by showing prompt box and save inputted value to variable:
var stemsAmount = prompt("Processing ""+originalStem.name+""
How many stems do you need?", 12);

// Calculate the rotation angle:
var angle = 360 / stemsAmount;

// Duplicate and rotate layers:
for(var i = 1; i < stemsAmount; i++){
	// Duplicate original layer and save it to the variable
	var newStem = originalStem.duplicate();

	// Rotate new layer
	newStem.rotate(angle * i, AnchorPosition.BOTTOMCENTER); 
};

Final Touches

I’ll usually try to achieve the main goal with a script, and when everything works correctly, I’ll start to refine the code. In our case, we have to make sure that the user inputs a valid number in the prompt box — i.e. a positive integer, greater than one.

Also, to prevent Photoshop from going crazy, we will restrict the number of stems — let’s say, to 100. To do this, we will use a while loop to show the user an error message in the event of an invalid submission, and the prompt box will continue to be shown until the user enters a valid value or hits the “Cancel” button (remember that the prompt returns null if the user hits “Cancel”).

The new code looks like this:

// Save selected layer to variable:
var originalStem = app.activeDocument.activeLayer;

// Ask user for input by showing prompt box and save inputted value to variable:
var stemsAmount = prompt ("Processing ""+originalStem.name+""
How many stems do you need? (From 2 to 100)", 12);

// Check that user entered a valid number and, if invalid, show error message and ask for input again
while(isNaN(stemsAmount) || stemsAmount <= 0 || stemsAmount > 100){
	// If user clicks "Cancel" button, then exit loop
	if(stemsAmount == null) break;

	// Show error message…
	alert("Please enter number in range from 2 to 100");
	// …and ask for input again
	stemsAmount = prompt("Processing ""+originalStem.name+""
How many stems do you need? (From 2 to 100)", 12);
};

// Run the copying process
if(stemsAmount != null){ 
	// Calculate the rotation angle
	var angle = 360 / parseInt(stemsAmount);

	// Duplicate and rotate layers:
	for(var i = 1; i < stemsAmount; i++){
		// Duplicate original layer and save it to the variable
		var newStem = originalStem.duplicate();

		// Rotate new layer
		newStem.rotate(angle * i, AnchorPosition.BOTTOMCENTER);
	};
};

As you may have noticed, we’re using the isNaN(value) function, which returns true if value is “not a number” and parseInt(value) to convert the value to an integer when we calculate the rotation angle.

The next thing we will do is manage the layers, renaming our new layers by adding an index to them. Also to make sure that we do not mess up document’s layers, let’s place our stems in a group.

Renaming the layers is not a hard task. We will just use the name property of the layer and add an index number to it:

// Add index to new layers
newStem.name = originalStem.name + " " + (i+1);

A group in Photoshop’s API is called a LayerSet and we can access all groups of the document by calling the layerSets property. To add a new group to a document, we have to call the layerSets’ method add():

// Create a group for stems
var stemsGroup = app.activeDocument.layerSets.add();
	stemsGroup.name = originalStem.name + " ("+stemsAmount+" stems)";

Then, to add a layer to the group, we will use the move(relativeObject, ElementPlacement) function. Note that the move() function moves a layer in the layer stack, not on the canvas. (You can move a layer on the canvas with the translate(deltaX[, deltaY]) function.)

ElementPlacement is another constant, this one determining how we will place our layer relative to… well, relativeObject. In our case, we will use ElementPlacement.INSIDE to place the original layer inside a group:

// Place original layer in group
originalStem.move(stemsGroup, ElementPlacement.INSIDE);

We will place each new copy of the layer at the bottom of all layers in the group using ElementPlacement.PLACEATEND. The result is all of our layers arranged in ascending order, the first layer at the top and the last at the bottom:

// Place new layer inside stems group
newStem.move(stemsGroup, ElementPlacement.PLACEATEND);

You can read more about the ElementPlacement constant on page 202 of “Adobe Photoshop CS6 JavaScript Reference” (PDF).

Final Code

That’s it! RotateMe.jsx is done. Our final code looks like this:

// Save selected layer to variable:
var originalStem = app.activeDocument.activeLayer;

// Ask user for input by showing prompt box and save inputted value to variable: var stemsAmount = prompt ("Processing ""+originalStem.name+"" How many stems do you need? (From 2 to 100)", 12); // Check that user entered a valid number and, if invalid, show error message and ask for input again while(isNaN(stemsAmount) || stemsAmount <= 0 || stemsAmount > 100){ // If user clicks "Cancel" button, then exit loop if(stemsAmount == null) break; // Show error message… alert("Please enter number in range from 2 to 100"); // …and ask for input again stemsAmount = prompt("Processing ""+originalStem.name+"" How many stems do you need? (From 2 to 100)", 12); }; // Run the copying process if(stemsAmount != null){ // Calculate the rotation angle var angle = 360 / parseInt(stemsAmount); // Create a group for stems var stemsGroup = app.activeDocument.layerSets.add(); stemsGroup.name = originalStem.name + " ("+stemsAmount+" stems)"; // Place original layer in group originalStem.move(stemsGroup, ElementPlacement.INSIDE); // Duplicate and rotate layers: for(var i = 1; i < stemsAmount; i++){ // Duplicate original layer and save it to the variable var newStem = originalStem.duplicate(); // Rotate new layer newStem.rotate(angle * i, AnchorPosition.BOTTOMCENTER); // Add index to new layers newStem.name = originalStem.name + " " + (i+1); // Place new layer inside stems group newStem.move(stemsGroup, ElementPlacement.PLACEATEND); }; // Add index to the original layer originalStem.name += " 1"; };

That wasn’t too hard, was it?

Finish

Now you can put it in the Photoshop/Presets/Scripts/ folder and run it by going to File → Scripts in Photoshop. Using different shapes with different values can yield interesting results:

Conclusion

As you can see from the number of links in the resources section below, there’s much more to say about scripting than can fit in an introductory article. But I hope the little that we’ve described today piques your interest and shows how powerful and helpful scripting is.

Community Power!

If you decide to dive into it, let’s learn together and share our experience. Ask your questions and share what you’ve done in the comments. If you are not a coder, consider leaving an idea for a script; maybe another reader will make it happen.

Let’s make Photoshop more useful together!

Resources

I’m still learning about Photoshop scripts, too, and here are some resources that are helping me along the way:

  • Adobe Photoshop Scripting,” Adobe Developer Connection
    All of the documentation and utilities for scripting.
  • Adobe Introduction to Scripting” (PDF), Adobe
    Here are the basics on scripting for Adobe applications. The nice thing about scripting for Photoshop is that you can apply your knowledge to other Adobe products; you just need to learn the application’s DOM, and you’ll be ready to go.
  • Adobe Photoshop CS6 Scripting Guide” (PDF), Adobe
    In this introductory guide to scripting for Photoshop, you’ll find the basics on getting started with scripting.
  • Photoshop CS6 JavaScript Reference” (PDF), Adobe
    This describes all of the objects and their functions and methods that you can use in scripting for Photoshop. This is one of the documents I use most when writing scripts.
  • JavaScript,” Mozilla Developer Network
    Here are answers to all kinds of questions about general JavaScript functions and usage.
  • JavaScript Tools Guide” (PDF), Adobe
    This has basic information about ExtendedScript Toolkit and some advanced techniques, such as file system access and ScriptUI and working with XML, sockets and more.
  • PS-Scripts
    An independent forum about scripting for Photoshop. I haven’t signed up to participate in discussions, but it has plenty of answered questions and solved problems to discover.
  • Photoshop Scripting, Adobe Community
    Adobe’s official forum for Photoshop scripting has some good discussion on problems encountered by users.

(al) (ea)


© darkwark for Smashing Magazine, 2013.

July 16 2013

18:11

Authentic Design


  

The recently popularized “flat” interface style is not merely a trend. It is the manifestation of a desire for greater authenticity in design, a desire to curb visual excess and eliminate the fake and the superfluous.

In creating new opportunities, technological progress sometimes leads to areas of excess. In the 19th century, mechanized mass production allowed for ornaments to be stamped out quickly and cheaply, leading to goods overdecorated with ornament. A similar thing occurred in recent years, when display and styling technologies enabled designers to create visually rich interfaces, leading to skeuomorphic and stylistic excesses.

In its desire for authenticity, the Modern design movement curbed the ornamental excess of the 19th century, making design fit the age of mass production. Today, we’re seeing the same desire for authenticity manifest itself in the “flat” trend, which rejects skeuomorphism and excessive visuals for simpler, cleaner, content-focused design.

The Birth Of Modern Design

In 1908, Adolf Loos, an influential Austrian architect, wrote an essay provocatively titled Ornament and Crime. The modern ornamentalist, he claimed, was either a “cultural laggard or a pathological case. He himself is forced to disown his work after three years. His productions are unbearable to cultured persons now, and will become so to others in a little while.” Even more boldly, Loos asserted, “The lower the standard of a people, the more lavish are its ornaments. To find beauty in form instead of making it depend on ornament is the goal towards which humanity is aspiring.”

What triggered such an attack on ornament? To understand the mindset of this pioneer of modern design, we must first form some idea of the state of design in the late-19th century.

The advent of the steam engine ushered in an era of mechanized mass production. As the art critic Frank Whitford writes, “Steam-driven machines could stamp, cut and fashion almost any substance faster and more regularly than the human hand. Mechanized production meant lower prices and higher profits.”

But while the method of production shifted from hand to machine, the style of goods did not. Most every product, from building and furniture to fabric and cutlery, was adorned in an opulent coat of ornament, built upon the grand spirit of the Renaissance.

An inkstand The Great Exhibition
An inkstand showcased at The Great Exhibition of 1851, a celebration of the best manufacturing from around the world. The use of ornamentation here is extreme but not atypical.

Historically, handcrafted decoration has been expensive to produce, serving as a symbol of wealth and luxury. With the advent of mechanization, imitations of those same sought-after ornaments could be stamped out cheaply and quickly. Rather than stop and think about what sort of design would be best suited for mass production, manufacturers jumped at the opportunity to copy historicized styles at low cost. The result was the flood of garish, low-quality products that Adolf Loos, along with other pioneers of modern design, railed against.

In The Decorative Art of Today, famed architect Le Corbusier bluntly asserted that trash is abundantly decorated, and that, “The luxury object is well-made, neat and clean, pure and healthy, and its bareness reveals the quality of its manufacture. It is to industry that we owe the reversal in this state of affairs: a cast-iron stove overflowing with decoration costs less than a plain one; amidst the surging leaf patterns flaws in the casting cannot be seen.”

Montgomery Schuyler, an influential critic and journalist, condemned the heavily ornamented 19th-century facades, saying, “If you were to scrape down to the face of the main wall of the buildings of these streets, you would find that you had simply removed all the architecture, and that you had left the buildings as good as ever.”

Harrods store building
Harrods’ current building in London was completed in 1905 to the design of architect Charles William Stephens. The facade is typical of Victorian architecture. (Image: Michael Greifeneder)

Louis Sullivan, the architect known as “the father of skyscrapers,” called for restraint by suggesting, “It would be greatly for our aesthetic good, if we should refrain entirely from the use of ornament for a period of years, in order that our thought might concentrate acutely upon the production of buildings well formed and comely in the nude.” Below is an image of one of Sullivan’s buildings. The ground floor is decorated, but the upper floors are surprisingly modern for a 19th-century design, especially when contrasted with Harrods’.

Sullivan's Carson Pirie Scott store building
Louis Sullivan’s Carson Pirie Scott store was originally designed in 1899 for Schlesinger & Mayer. The simplicity of the upper floors here is striking for a 19th-century building.

During the 1920s, a new movement emerged in Germany known as the untranslatable word Sachlichkeit, which has a sense of “factual,” “matter of fact,” “practical,” “objective.” The Neue Sachlichkeit movement in the field of design sought pure utility. German architect Hermann Muthesius explained how this idea of utility could be applied to style, to produce something he called Maschinenstil, or “machine style.” In his own words, we find examples of this style in “railway stations, exhibition halls, bridges, steamships, etc. Here we are faced with a severe and almost scientific Sachlichkeit, with abstinence from all outward decoration, and with shapes completely dictated by the purposes which they are meant to serve.”

Instead of attacking ornament, other pioneers of modern design focused on elevating functional form on a pedestal. In 1934, an exhibition curated by modernist architect Philip Johnson was held at New York’s Museum of Modern Art, titled Machine Art. On display were various pieces of mechanical equipment, such as airplane propellers and industrial insulators. The idea was to highlight beauty of form in objects that were purely functional. For the modern design movement, decoration was not necessary. Beauty and elegance were to emerge from the design of the content itself, not from a superficial coat of decoration.

Slutzky teapot
This teapot was designed by Naum Slutzky, goldsmith, industrial designer and master craftsman of Weimarer Bauhaus. The clean, utilitarian design has not a trace of ornament — an almost mathematical solution to the given problem.

It took much of the first half of the 20th century for the Modernist movement to prevail, but eventually traditional styles and techniques were surpassed by newer approaches. In his book Twentieth-Century Design, Jonathan Woodham notes that the Modern aesthetic was characterized by “clean, geometric forms, the use of modern materials such as chromium-plated steel and glass, and plain surfaces articulated by the abstract manipulation of light and shade. The use of color was often restrained, with an emphasis on white, off-white, grey, and black.” Modern design had shed its opulent coat of ornament and instead sought beauty in a harmonious fusion of form and function.

It would be wrong to suggest that the Modern design movement on the whole can be characterized as anti-ornamental. New styles came and went, such as the popular movements of Art Nouveau and Art Deco. Some styles, such as Futurism, pushed for an exaggerated technological aesthetic, while others, such as De Stijl, sought harmony in a limited palette of colors and shapes. But underlying the outward shifts in style was the steady movement away from needless ornament, a movement towards a cleaner, more restrained form of design whose beauty lay in the style and shape of the content itself, rather than in external decoration.

Digital Ornament

If we compare the history of modern design with our short history of software and Web design, a parallel can be seen. In the same way that mechanized mass production resulted in an overuse of ornament, so did advances in display and styling technology result in the heavy use of decoration in software interfaces and websites. Designers in the early years of the Web were especially explorative on this front, using animation and sound together with images to produce excessively rich and often garish experiences.

Early operating systems with graphical user interfaces were still fairly basic in their look and feel. Granted, real-world metaphors were used where they could be, such as for images of folders to denote file directories and buttons with bevels to let the user know they could click on them. But the overall aesthetic was fairly flat and restrained. Regardless of whether the designer wanted to deliver a richer visual experience, the low resolution of the black and white displays limited them.

Mac OS 1
Using only two colors for the first Mac OS graphical interface, Apple managed to convey depth, textures, buttons and icons that mimicked real-life objects. The appearance of the interface was constrained by technology, rather than by the designer.

As technology evolved, designers were granted greater visual freedom with their interfaces. With Windows XP, Microsoft introduced a colorful style throughout, giving it a somewhat physical appearance, with plenty of highlights, shadows and gradients.

Apple went even further with the release of Mac OS X, styling the interface with shiny plastic bubbles, brushed aluminum and lifelike icons. As time went by, the visual styling of operating systems grew in intensity. Microsoft gave Windows a shiny, transparent glass-like theme, while Apple introduced even more materials and skeuomorphic cues into its desktop and mobile systems, such as leather textures in its calendar app and realistic page-turning effects in its book reader.

Windows Vista
The Windows Vista interface featured the Aero theme, with its shiny, glass-like window chrome.

Styles that imitate real-life objects and textures are said to be “skeuomorphs” — that is, design elements based on symbols borrowed from the real world, for the sole purpose of making an interface look familiar to the user. Recently, designers have started questioning the logic of styling a notes app as a paper pad, or of adding leather and page-turning effects to a calendar app. These effects provide visual interest, but they are also relics of another time, relics that tie an interface to static real-life objects that are incompatible with the fluidity and dynamism of digital interfaces.

OS X calendar
The current version of OS X’s calendar features a stitched leather texture and torn paper edges to give the appearance of a physical calendar.

With the latest release of Windows 8, Microsoft took a brave step away from such superfluous visuals, attempting to give its operating system a wholly digital and, in its words, “authentic” look. The latest interface is built upon the principles that Microsoft developed for its earlier mobile release, presenting the user with an aesthetic that is almost wholly devoid of textures or imitations of real-life objects.

Instead, Windows 8 relies on typography, spacing and color to bring order and elegance to the digital canvas. Real-life effects and superfluous styles are discarded, and all that is left is simply the content itself. Much as Muthesius once submitted railway stations as examples of Maschinenstil, the designers at Microsoft point to examples of railway station signs as inspiration for the new Windows interface, previously known as “Metro.”

Windows 8 live tiles on the start screen
Windows 8’s start screen breaks away from the old desktop design, being composed of flat, colorful live tiles, instead of icons. The tiles are not merely a stylistic choice: They allow useful information to be displayed on the start screen in the manner of a dashboard.

The Web has seen a similar transformation over the years. Early table-based and Flash-based designs gave developers pixel-perfect control over their interfaces, and so designers did not hesitate to create visually rich containers for their content. As we began to grasp the fluidity of the new medium and to disconnect presentation from content using CSS, Web design became more restrained. Highly decorated containers could not change their width and positions easily, so designers used fewer images and relied more on simpler CSS styling to make their layouts more adaptive and easier to maintain.

The latest evolution of responsive design (which is to adapt a single page to suit various screen sizes and devices) as well as the move among designers to work directly in code from the start, skipping visual editors such as Photoshop, moves us even further towards a simpler, content-focused Web aesthetic, one that derives its beauty from typography, spacing and color rather than from a heavy use of textures and decorative images.

Most recently, Apple, the leader of skeuomorphism, has taken its first step towards digital authenticity with the latest release of its mobile operating system, iOS 7. Gone are the stitched leather textures and ripped paper edges, replaced by a minimalist, mostly flat interface, with colorful, simplified icons and semi-translucent surfaces.

Comparison between Apple's iOS 6 and iOS 7 interfaces
Apple’s iOS 7 is a radical turn away from skeuomorphism. The old design of iOS’ Calculator app is on the left, and the one for iOS 7 is on the right. The grainy texture, bevelled buttons and shiny glass are all gone, replaced by a mostly flat, functional interface.

Authentic Design

What ties the pioneering days of Modern design to the current shift in software and Web design is the desire for authenticity. This drive towards greater authenticity is what moved designers to scrape away ornament from their work over a hundred years ago, and this force is what is moving digital design today towards a cleaner, more functional aesthetic. But what exactly makes design “authentic”?

Authentic design aims to pierce through falsehood and do away with superfluousness. Authentic design is about using materials without masking them in fake textures, showcasing their strengths instead of trying to hide their weaknesses. Authentic design is about doing away with features that are included only to make a product appear familiar or desirable but that otherwise serve no purpose. Authentic design is about representing function in its most optimal form, about having a conviction in elegance through efficiency. Authentic design is about dropping the crutches of external ornament and finding beauty in pure content.

In authentic design, style is not unimportant, but it is not pursued through decoration. Rather, beauty of form depends on the content, with the style being a natural outcome of a creative solution. As Deyan Sudjic commented on the design of the iconic Anglepoise lamp, “How the lamp looks — in particular the form of its shade — was something of an afterthought. But that was part of its appeal. Its artless shape gave it a certain naive innocence that suggested authenticity, just as the early versions of the Land Rover had the kind of credibility that comes with a design based on a technically ingenious idea rather than the desire to create a seductive consumer product.”

The Anglepoise lamp
The design of the Anglepoise lamp is an ingenious solution to a real problem. But the resulting form, which is an effective solution, turns out to have its own aesthetic allure.

In digital design, authenticity means a few things, which can roughly be summarized as the following:

  • Embrace the digital look.
    We do not have to mimic textures such as metal, wood and leather on a computer display. They are not what a digital interface is made of, so pretending that it is makes no sense. This does not mean that a design should have only plain flat backgrounds colors — rather, it means we should not try to imitate or be restricted by textures from the real world.
  • Do away with skeuomorphism.
    A digital book need not imitate physical paper as one turns the page, nor does a note-taking app need to look like a physical paper pad, with a leather cover, torn edges and a handwriting-styled font. Skeuomorphism is not always bad, but it always introduces needless constraints on the interface. For example, while a paper pad is static and one dimensional, a digital interface need not be; but as long as the interface is made to imitate a paper pad, it has to bear the constraints of the physical metaphor.
  • Make the style content-centered.
    Focus on the content rather than on its styling and decoration. You might think this point is trite, but how many times have you seen an off-the-shelf theme on a website? A theme is always built on dummy content and so, by its very nature, could never be an optimal representation of the content it will eventually hold. Building themes with dummy text pushes the designer to focus on styling and decoration, rather than on content, because there is no content yet to work with. Only when you work with real content can you begin to truly transform function into form.

Not Minimalism

Design whose beauty lies in function is not the same thing as minimalism minimalist style. With the former, the designer seeks to remove the superfluous, to make the product easier to understand, to make it perform better and to make the most of its medium. The latter seeks to create a minimalist aesthetic, to give the object an aura of simplicity and cleanliness. One is a fundamental principle of design, the other a stylistic choice.

Flat UI
The Flat UI theme kit, by Designmodo, is an outward representation of the underlying shift towards authentic design. But as a style, “flat” is a choice, not a necessity.

It would be a mistake to rigidly apply a minimalist design aesthetic to an interface as a style in the hope of making the interface simpler and more digitally “authentic.” For example, ruthlessly eliminating visuals such as shadows, colors and varied background styles would not necessarily make an interface easier to use. In some cases, it would achieve the opposite by undermining hierarchy and focus, which were established by those very shadows and background colors.

Outlook 2013
Outlook 2013’s interface was updated to fit Windows 8’s modern theme. But with the interface being flattened, all of the content and menus were merged onto a single white plane, becoming more cluttered as a result.

In The Laws of Simplicity John Maeda posits, “The simplest way to achieve simplicity is through thoughtful reduction. When in doubt, just remove. But be careful of what you remove.” The final warning is important. Removing things often leads to simplicity merely because the user has fewer items to process. But removing visual cues that help the user mentally process the interface — such as graphical elements that group items, that differentiate buttons and labels and that make things stand out — could do exactly the opposite by giving the user more work to do. So, rather than guide the design by style, guide it by principle.

Why Authentic Design Matters

The Rise app is a perfect example of digitally authentic design. The alarm clock is a problem that has already been solved, but Simplebots decided to tackle the concept from scratch, rethinking the interface in the context of a purely digital canvas.

Rise app
In the Rise app, the user sets the time with an innovative full-screen slider, with the background color changing to reflect the color of the sky.

Rise’s interface features a full-screen slider, with a background color that changes to reflect the color of the sky at the time you’ve set. It shows no attempt to mimic a physical clock or a physical slider or real-life textures. Instead, the designers have fully embraced the touch canvas of the mobile phone, creating an experience that is designed from the ground up to make the most of its medium. The innovative design not only makes for a great user experience, but elevates the app above others in the marketplace.

An interface like Rise’s is only possible when you tackle a design problem wholly within the context of the digital canvas, rather than by translating solutions from the real world. The digital screen allows for abstract forms, animation, bright colors and uniform shades. It need not be limited to a subdued palette or static representation, nor must it be bound to skeuomorphic forms. By figuring out how best to represent content using the pixel grid, we can arrive at better, simpler solutions, innovative interfaces that feel at home on the screen, designs that provide a better user experience and that stand out from the crowd.

The recently popularized “flat” design style may be a trend, but it is also the manifestation of a desire for greater authenticity in design, a desire to curb superfluous decoration and to focus on the content itself. Technological progress sometimes leads to excess, as mechanized mass production did in the 19th century when ornament became overused, and as display and styling technologies did during the early years of Web and software design. But ornamental excess was curbed over time by the pioneers of Modernism, who sought beauty in function, and today’s excesses in software will in time be curbed by an underlying desire for authenticity in design.

References

  • Bauhaus, Frank Whitford (2010: Thames & Hudson)
  • Twentieth-Century Design, Jonathan M. Woodham (1997: Oxford University Press)
  • Pioneers of Modern Design, Nikolaus Pevsner (1991: Penguin Books)
  • The Language of Things, Deyan Sudjic (2009: Penguin Books)
  • The Laws of Simplicity, John Maeda (2006: MIT Press)

(al)


© Dmitry Fadeyev for Smashing Magazine, 2013.

June 19 2013

14:11

Making Sense Of Type Classification (Part 2)


  

In the first installment of this two-part series on type classification, we covered the basics of type classification — the various methods people have used, why they are helpful, and a brief survey of type history, classifying and identifying typefaces along the way. Unfortunately, we only got as far as Roman (traditional serif) typefaces and the early-19th century. Now we’re back for part 2!

Part 2 will primarily cover sans typefaces, with a nod to display typefaces and other less common categories, as well as address a few of the questions people have about whether type classification is helpful and necessary.

If you haven’t read part 1, now’s your chance to go over it. It lays important groundwork for this article, covers the categories of serif typefaces, and contains plenty of useful information about the development of serif type. If you already have read it, here is a quick recap to get us started before we move on to the new material.

type classification

Review

Type Classification Systems

Type has been classified in many ways over the years, both formal and informal — Thibaudeau, Vox, British Standards, etc. None of these are complete or all-encompassing, but they’re helpful as an aid to study as well as for learning to use type correctly and effectively. The material in this two-part series draws heavily from the Vox-ATypI system, which is the most “official” of the systems today, having been adopted by the Association Typographique Internationale in 1962 and still the most commonly referenced system.

Is it perfect? No, but it provides a good overview of what is out there; and when you describe typefaces using the terms you’ll learn in this series, anyone who is reasonably familiar with typography will know what you’re talking about.

Here is a quick overview of the type categories we covered in part 1.

Humanist/Venetian

Venetian Typeface Characteristics

  • Notable calligraphic influence, patterned after handwriting.
  • Strongly angled axis or stress.
  • Based on typefaces designed in Renaissance cultural hubs such as Venice.

Garalde

Oldstyle Typeface Characteristics

  • Less calligraphic influence because type began to be viewed as separate from writing.
  • Named after influential type designers Claude Garamont and Aldus Manutius.
  • Still has a tilted axis but less obvious than in Humanist type.

Transitional/Neoclassical

Transitional Characteristics

  • No calligraphic influence. Designed independently, sometimes on a grid.
  • First appeared in the late-17th century.
  • Virtually vertical axis and high contrast between heavy and thin strokes.

Didone

Didone Characteristics

  • Extreme contrast between thick and thin. Rigidly vertical axis.
  • Abrupt, or unbracketed, serifs. Very precisely designed.
  • Named after Firmin Didot and Giambattista Bodoni.

Slab Serif

Slab Serif Characteristics

  • Very heavy weight and low contrast between thick and thin.
  • Unbracketed, prominent serifs.
  • First typefaces created expressly for display purposes.

Sans Serifs

When we left off in part 1, it was circa 1815, with the first appearances of slab serifs, also called Mechanistics or Egyptiennes. By the time slab serifs were being popularized, early sans serifs had already been around for some time in a variety of forms. To follow the progression of sans serifs, we must step back in time a number of years.

History of Sans Serifs

The earliest sans-serif letterforms were, of course, not type, but inscriptions, dating back to as early as the 5th century BC, and enjoyed a resurgence in engraving and inscriptions in the 18th century.

etruscan type
Caslon’s Etruscan type, as seen in a 1766 specimen book. Larger view. (Image source: Typefoundry)

Strangely enough, the first “sans serif” type was created not for the Latin alphabet, but for use in 18th-century academic works on Etruscan culture, which preceded the Roman Empire in the geographical area of modern-day Italy. Circa 1748, the foundry of William Caslon (with whom you should be familiar) cut the first known sans-serif Etruscan type for the Oxford University Press, although there are earlier usages of sans serifs in similar applications.

Embossed Type
Haüy’s type, created to emboss pages so as to be read by touch, was oddly ornate for its purpose. Larger view. (Image source: Camille Sourget)

Another interesting typographic innovation was the work of Valentin Haüy, who founded a school for blind children in 1785. In 1784, a year of preparation during which he devoted himself to educating a single student, Haüy developed an embossing typeface with which to make tactile books. The typeface, which, along with his method, is called the Haüy System, is an early form of sans serif, but it reads more like an upright italic or a disconnected script.

It was first embossed and then often carefully inked over the top so that it could also be read visually, as in the photo above. It looks lovely, but was superseded in both practicality and readability by the system devised by Louis Braille, himself a student at the school Haüy founded.

Caslon Sans
William Caslon IV’s sans serif was categorized as “Two Lines English Egyptian,”. (Image source: typophile)

William Caslon IV — who inherited the type foundry, as well as his name, from four generations back — is credited with the first sans-serif printing type for the Latin alphabet, appearing first in the 1816 Caslon specimen book. It featured only capitals and was marketed as “Two Lines English Egyptian,” the “Two Lines” being a reference to the size of the set type. There was much confusion over this new style, being variously called Egyptian (despite early slab serifs also being marketed as Egyptians), Gothic, Grotesque and Antique, among others.

Figgins Sans Serif
A sans from an early Vincent Figgins type specimen. Larger view. (Image source: Typefoundry)

Eventually Vincent Figgins (whom you may remember as being credited with the first slab-serif type) called the new style “sans serif,” which became the widely accepted term, although you’ll see many of the old terms in use on some typefaces.

Classifying Sans Serifs

At first glance, you might think that sans serifs can’t be classified the way that serifs can, since fewer variables are apparent in the ones we see most often. However, plenty of details can aid specificity when discussing, using and pairing typefaces, even within the broader category of sans serifs or, as Maxmilien Vox termed them, “linéales.” Subcategories were implemented by the British Standards classification, a permutation of Vox’s system, and they provide excellent means of discerning characteristics. I am presenting here a slight variation of those four, with a couple of minor differences for the sake of practicality.

Grotesque

The Grotesque category covers the early sans serifs, specifically those designed in the 19th century and the first decade or two of the 20th. Many of these typefaces had only capitals or exist only in centuries-old specimen books, but a number of them are still quite commonly used. These typefaces tend to be very idiosyncratic, with awkward weight distribution around bowls of characters and irregular curves.

Monotype Grotesque
(Image source: MyFonts)

Monotype Grotesque (above, 1926), based on Berthold’s much earlier Ideal Grotesque (1832), is an excellent example of the quirks commonly evident in Grotesques. Note the awkward “a” and “g,” the squarish bowls, the odd curves and angles at the tips of strokes in the “J” and “S,” and the overall irregularity.

The capital G in a Grotesque is usually spurred, and the British Standards specifies a curled leg on the capital R, although that is not apparent in many typefaces of the period. They tend to display some variation in the thickness of strokes, but the contrast does not show calligraphic influence or a logical pattern. The style became more sophisticated over the course of the 19th century. Perhaps the finest sample of this category appeared in the Berthold Type Foundry’s 1896 release of Akzidenz-Grotesk, which, along with Schelter Grotesk (1886), served as an archetype for many Neo-Grotesques, most notably Neue Haas Grotesk and Univers.

grotesque

Interestingly enough, it has been postulated that Akzidenz-Grotesk was based on Walbaum or Didot. Despite looking extremely different at first glance, a simple comparison of the basic forms shows that the metrics are very similar.

Examples of the Grotesque category include Franklin Gothic, Monotype Grotesque and Schelter Grotesk.

Neo-Grotesque

The Neo-Grotesques, also called Transitionals or Realists, include many of the most commonly used sans. They are based on the later Grotesques and take the design of the sans-serif to a new level with their careful construction and aesthetics. They are much more refined than the Grotesques, during which period type designers were still feeling their way around the new style; thus, the Neo-Grotesques lose many of the awkward curves and idiosyncrasies that are common in earlier sans serifs. You’ll see much less variation in line weight, and most often a single-story “g.”

neo-grotesque

Created with an emphasis on neutrality and simplicity, they were extraordinarily popular among the Modernists and remain popular today. Despite many claims otherwise, simplicity does not directly translate into legibility: A tight vertical rhythm and pinched apertures keep many Neo-Grotesques (including Helvetica) from being good choices for body text. In fact, in the 2013 edition of the DIN 1450 (the German standards on legibility in typefaces, published by the Deutsches Institut für Normung), Helvetica is used as a negative standard. That’s an entirely different topic, however.

In 1957 — a big year for Neo-Grotesque sans serifs, as Frutiger’s Univers as well as Folio (originally thought to be a stronger competitor, although history has proved otherwise) were released — Haas Foundry released Max Miedinger’s Neue Haas Grotesk, which drew heavily on Schelter and Akzidenz Grotesks. In 1960, Haas, in an effort to market it more effectively, rebranded Neue Haas Grotesk to what we know as one of the most ubiquitous typefaces of all time — you guessed it — Helvetica.

helvetica specimen
Many people love Helvetica so much that they’ll hang prints of vintage Helvetica specimens as decoration. (Image source: etsy)

The quintessential members of this group are, of course, Univers and the immortal Helvetica, which has gone through quite a number of permutations over the years (as have all of these typefaces) and was recently revived by Christian Schwartz as a rerelease of Neue Haas Grotesk. A nice informational minisite was created by Indra Kupferschmid and Nick Sherman for the release. Other typefaces in this category include the DIN 1451 and its derivatives, and Bell Gothic and its successor Bell Centennial.

Humanist

If you remember the most important quality of Humanist serif type, you’ll be relieved to learn that the same quality carries over to the sans serifs! The primary characteristic of Humanist type, both serif and sans serif, is a strong calligraphic influence, basing its shapes and flow on forms that could originate from a pen or brush. This means a much higher stroke contrast, and some Humanist sans even feature some stress, whereas nearly all other sans serifs have a completely vertical axis.

Another interesting characteristic of Humanist sans serifs is that their proportions often derive largely from Roman inscriptions and early serif typefaces, rather than 19th-century sans serifs as the Neo-Grotesques did. Because of this design process involving older letterforms, the lowercase “a” and “g” are most often two-story in Humanist sans serifs. All of these characteristics combine to make most Humanists a more legible choice than other types of sans faces.

Humanist Sans (Optima)

Hermann Zapf’s Optima is one example that clearly shows the calligraphic heritage, with an unusually obvious difference between thick and thin strokes, while many others in this category have more subtle features. The Humanist sans group includes classics such as Gill Sans and Frutiger as well as more recent releases like Myriad (1991), Trebuchet (1996) and Calibri (2005).

Geometric

Geometric sans serifs are exactly what their name suggests. Instead of being derived from early Grotesques, like a Neo-Grotesque, or from calligraphic and engraved forms like the Humanist sans, they are built on geometric shapes. The characters often have optically circular bowls and are otherwise typically very rectangular, sharing many components between the various glyphs.

Erbar Grotesk
Erbar’s small x-height, among other factors, renders it difficult to read. Larger view.

Jakob Erbar, whose eponymous typeface is credited as being the first Geometric sans, reportedly based his construction on the circle. Released in the 1920s, Erbar-Grotesk was intended to be legible. Ironically, because of the awkward visual rhythm, resulting from strict adherence to geometric forms, Geometric lineals are among the least legible of sans serifs and are usually suitable only for display type. Geometric sans serifs usually show little or no stroke contrast and usually feature a single-story lowercase “a.”

Geometric Sans

Paul Renner’s Futura, Koch’s Kabel and Lubalin’s Avant Garde are typical examples of the style. H&FJ’s Gotham is also a Geometric sans, although it is less strictly geometric than some and allows for more variation in the heavier weights.

The Rest Of The Story

That’s the basic classification for sans serifs! While the two parts of this series primarily deal with serif and sans type, there are many other styles to consider. The Vox-ATypI system also provides five subcategories of “calligraphics” (i.e. type that is derived from handmade letters), but as they are largely self-explanatory, I won’t dedicate much space in this already lengthy article to them. Here is a brief summary of each category.

Scripts

Script Metal Type
A case of script metal type. (Image source:
Etsy)

Scripts are, of course, typefaces based on handwriting, particularly formal scripts. The letters often connect, but not necessarily so. They range from the very formal — Matthew Carter’s Snell Roundhand, named after the author of a 1694 booklet on penmanship, originally released in 1966 — to the very casual — Ashley Havinden’s eponymous Ashley Script, from 1955.

Glyphic

Trajan Inscription
Carol Twombly’s Trajan was based on this inscription at the base of Trajan’s Column in Rome.

Glyphic typefaces are those derived from engraved or chiseled letters. Many of these typefaces look like they could be classified as serifs but are based on the work of a chisel, rather than having gone through the traditional design process and referencing the stroke of a pen. As such, Glyphics, also called “incised” typefaces, sometimes contain only capitals, and the serifs tend to be small, as a natural detail of the chiseling process rather than as a design feature. Trajan and Friz Quadrata are excellent examples of this style.

Graphic

Graphic Wood Type
Graphic wood type from the extensive Hamilton Wood Type collection.

Graphic is essentially a sort of catch-all label for display type that doesn’t fit into any other category. It includes anything that would be drawn or designed, with a brush, pen or any sort of tool. If it’s not exactly a sans, not exactly a serif, and you’re not really sure what it is, it is most likely a Graphic typeface!

Blackletter

Gutenberg Bible
Gutenberg printed with type designed to mimic the late-medieval Fraktur style of handwriting. (Image credits: JMWK)

Blackletter type began with Gutenberg and was used in printing, even printing body text, until the early- to mid-20th century in Germany. It is based on a medieval scribal hand, written with a broad-nib pen, and differs from graphic typefaces and scripts in that it has been used at length in body text. It has a very dense type style. When the traditional style that Gutenberg had used began to give way to the more readable early serifs (the Humanist/Venetian designs of Aldus Manutius and his colleagues), printers called the new style “Whiteletter,” in reference to the negative space-to-ink ratio on the page; thus, the old type was termed Blackletter, and we still use this term today.

Gaelic

Gaelic Type
Gaelic type includes the Latin alphabet as well as some additional glyphs. Larger view. (Image source: mathewstaunton)

Gaelic type is based on the insular script found in manuscripts throughout the UK. As with Blackletter, it has been used in printing body text in Ireland, from its earliest appearances in the 16th century all the way through to the mid-20th century, but is no longer popular as a text typeface. The Vox-ATypI system was amended to include the Gaelic category in 2010 at the ATypI annual conference, appropriately held in Dublin.

Non-Latin Type

Beyond that, there is still another world of type to discover. The entirety of these two articles on the subtleties of type (and, believe me, it can get much more complicated!) have discussed only the Latin alphabet, which, while quite commonly used, is merely one of many writing systems used today. I encourage you to learn more about, and get involved in, the typography of other writing systems! Some are very widespread and used daily by hundreds of millions of people; others are used by mere thousands.

Regardless of how many people use it, each writing system needs quality typefaces. From the commonly used (check out Nadine Chahine’s interview on Arabic type) to the rarely seen (Jean-Baptiste Levée gave a fascinating talk at last year’s TypeCon on creating Air Inuit Sans, supporting Inuktitut glyphs), the typography of non-Latin writing systems promises an exciting future.

Closing Remarks

We’ve barely scratched the surface of the fascinating subject of typography and type history in this two-part series “Making Sense of Type Classification.” Hopefully, it has piqued your interest in this intriguing field. Knowing your way around the typographic resources available to today’s designers is essential, and it is helpful to understand a little behind the characteristics, history, visual character and idiosyncrasies that make each typeface unique and that define how it communicates.

At one point in the history of Web design, an extensive knowledge of type history was unnecessary because a Web or interactive designer was limited to half a dozen typefaces, and those in limited weights and variants.

Today, however, the landscape of Web design is completely different, and the typographic possibilities are endless! Also, while this material is covered in many design schools, a significant portion of designers today haven’t had a formal design education, so now is the best time to catch up!

That being said, we also must remember that, while type classification is an important aid to studying type, it is not a hard and fast system that cannot be questioned. Many typefaces combine characteristics and could easily fit into multiple categories, and no classification system can cover all of the possibilities. In the end, type classification is an excellent means of learning to recognize common patterns and distinguishing characteristics of typefaces, and we get to learn some type history along the way.

With this short series, you’re now equipped with a strong knowledge of categories of type; you’ve learned to analyze typefaces and pick out unique aspects of letterforms; you’ve seen how type has evolved with culture; and, most importantly, you have a solid foundation for further study of typography and type history! It cannot be overstated how immensely important sound knowledge of typography is for anyone in the broad field of design, and the material we’ve covered here will serve you well in navigating the world of type.

(al) (ea)


© Joseph Alessio for Smashing Magazine, 2013.

May 06 2013

13:56

New Defaults In Web Design: How Much Has The Web Really Changed?


  

Responsive design is about more than just layout; it’s about designing for the Web, which means, mostly, for people with browsers. And that’s just about everything we know about the people who visit our websites: they are probably using a browser. All the rest we just don’t know.

Up until not so long ago, we used to base our designs on some rather general assumptions about screen size and input type. With the rise of devices with various screen sizes and alternative ways to interact, these assumptions have turned out to be unreliable. We need to upgrade the defaults that we use when we start designing our websites.

A Closer Look

People keep saying that the Web has changed. But has it really? Let’s take a look at all of the things that have actually changed.

Screen Sizes

In the 1990s, the Web was 640 pixels wide. In the early 2000s, it grew to 800 pixels. A few years later, we decided it should be 1024 pixels. But five years ago, all of a sudden, something strange happened. A device with a very small screen entered the market. Suddenly, our ideas about the size of the Web did not work anymore. Later on, tablets entered the market. People hold these things however they want. Today, the height of the viewport could be bigger than the width! But is that new? Not really.

Screen sizes, shown in a non-flexible medium. Photo and work by Aram Bartholl.
Screen sizes, shown in a non-flexible medium. (Photo and work: Aram Bartholl)

We never really knew what size the window of our visitors would be. We just assumed it was at least the random pixel width that we felt comfortable with. These numbers were always arbitrary, and there were always people who could not see the entire website. We simply ignored them.

“Everyone Has a Mouse”

We’ve always assumed that everyone uses a mouse. Even though we knew that this was not always true, most designs completely ignored alternative ways of interacting. People who had to use a keyboard, for whatever reason, had a very hard time interacting with our websites.

But because most people did use a mouse, and because back then many designers thought that designing only for the majority was OK, we created websites that were unusable for a lot of people. And this turned out to be a growing number. Many mouseover interactions are completely dysfunctional on a touch device. Because people love these devices, and even managers and designers use them, they are harder to ignore.

“Everyone Has Broadband Internet”

Another thing we always assumed was that everyone had a super-fast Internet connection, at least as fast as our own. And if they didn’t already have it, they’d have it soon. This was again mostly true; speeds were increasing. But today, more and more people use crappy, unreliable 3G connections all the time. If you’ve ever travelled on a train in The Netherlands, you know what I mean. And if you’ve ever had to rely on the mythical “free hotel Wi-Fi,” then you know for sure that the assumption about the ever-increasing speed of our Internet connections is just not true. This is a big change in our thinking; we really should consider these users. This will have a major impact on what our designs look like.

“Everyone’s Computer Gets Faster Every Year”

It used to be true that computers would get faster and faster. If you waited half a year before buying a computer, you would get one that was twice as fast, for the same price. This was true of new desktop computers, but mobile devices have priorities other than processor speed. The most important thing for a phone, for instance, is battery life: you really don’t want to have to charge it after every phone call.

And there’s another trend: instead of creating ever-faster devices, many manufacturers are starting to sell ever-cheaper devices. Many people care about price and battery life more than about processor speed. This is also not new: what happened to your old computers? You probably sold them or gave them away. People keep using old stuff. Not everyone has the same hardware as we designers do.

“All Monitors Are Calibrated”

Well, we always knew this to be untrue, right? Only the monitors of visual professionals are calibrated. Most other monitors don’t display colors accurately, and many monitors are downright crappy. Most mobile phones that I’ve tested have pretty decent screens, until you start using them outside, in the sunshine. If you’re lucky, you can read the content, but you definitely cannot see the subtle gradients in low-contrast designs.

I haven’t even mentioned “modern” black and white screens. These, too, are not new. People have always used crappy monitors, and people with bad eyesight have always visited your websites. It’s just that more and more people are seeing a subpar color palette. Instead of buying a state of the art monitor, buying a cheap monitor and several low-end devices to test your work on might be a better investment.

All of these things are not new. In 2002, John Allsopp wrote the monumental article “A Dao of Web Design.” People such as Jeremy Keith and Roger Johansson have written about all of these facts for years and years. And yet, somehow, we’ve always managed to actively ignore them. But we really can’t anymore. The Web actually did change in the last five years, with new devices, new browsers and many, many cool new features. We need new defaults. The old ways of creating websites just don’t work anymore.

This Is Responsive, the excellent resource about responsive design by Brad Frost.
This Is Responsive, the excellent resource about responsive design by Brad Frost.

In the past few years, we’ve been actively researching new ways to deal with all of these different screen sizes. But apart from responsive design, there are many more challenges in today’s ever-growing pile of devices. We have to find new patterns of interaction: we need interfaces that work on any device. Maybe we have to reconsider that enormous photo carousel on the home page, now that we know that not everyone has a cheap and fast connection. New defaults are emerging, and I’ve collected a few for you here.

The things in this article are not new. Many clever people have written about them in many articles and many books. But these ideas, like all good stories, have to be repeated many times so that people understand and remember them.

New Default: Activate

I initially titled this section “New Default: Touch.” But I came to realize that “touch” has a different meaning for everyone. Some people, like me, think of a single tap when we hear the word. Others think about swiping and complex gestures. That’s why I settled on the heading “New Defaults: Activate.” All devices, no matter what kind of input they offer, let the user activate something in some way.

With a mouse, it’s a click; with a touch device, it’s a tap; on a keyboard, it’s the “Enter” key. There are ways to activate things by voice, and by waving your arms in the air. And many devices offer more than one way to interact. The only thing that all of these devices have in common is the action of activating. Most of them are capable of doing many other things, too, but all of them can activate stuff.

Only recently have we really started thinking about alternative methods of user input. We used to assume that everyone uses a mouse. Hiding content and showing it on mouseover was considered to be a decent design pattern. And it used to work for most people — until all of these wonderful touch devices entered the market. What should a device without a mouse do when content can be revealed only with a mouse? Different devices have different solutions. Let’s look at a simple drop-down menu.

You can find a live example of this navigation pattern right here.
See a live example of this navigation pattern.

When you hover over a menu item, a submenu appears. But apart from hovering over an item, you can also simply click on it to follow the link. Now, what should happen when you tap on the item with a touch device? Should the submenus appear, or should the link activate? Or both? Or should something else happen? On iOS, something else happens. The first time you tap a link like that, the submenu appears; in other words, the hover event fires. You have to tap a second time to actually follow the link. This is confusing, and not many people will tap a second time. On Android, the submenu appears and the link is followed simultaneously. I don’t have to explain to you that this is confusing.

It’s very well possible to think of complex solutions whereby you define different interactions for different input devices. But the better solution, I think, is to make sure that the default interaction, the activate event, just works for everybody. If you really need to, you could choose to enhance this default experience for certain users.

For instance, if you are certain that someone is using a mouse, you could enable some mouseover interactions. Or if you’re sure that someone has fat fingers, you could make small buttons a bit bigger. But only do so in addition to the default activate interaction, and only if there’s no doubt about it, and only if the enhancement would really make things better. Those are quite a few ifs, and some of them, such as the mouse usage, are very hard to detect — especially on devices that offer more than one way to interact, such as a laptop with an optional mouse, touch pad, camera, microphone, keyboard and touchscreen. Give it some serious thought. Do you really need to optimize for a mouse?

New Default: Small Screens

Growing is easy. Most things grow. Babies grow, trees grow, curious minds grow. They don’t grow by themselves, but you don’t need much energy to make things bigger. This is just what things do when they live. While shrinking things is definitely possible, it’s also much harder. You could, for instance, compress a car to a fraction of its original size. A compressed car does have a certain aesthetic appeal to it, but it is definitely not as useful as it was before. The same goes for websites. Shrinking a desktop website does not always result in a pleasant experience on a small screen.

Trees grow on their own, cars are less usefull when they shrink.
Cedro di Versailles by Italian artist Giuseppe Penone clearly shows that things grow. On the other hand, the work Papalote Goliad by American artist John Chamberlain shows that shrinking can be aesthetically appealing but may result in less useful results.

To build a responsive website that works on all kinds of screens, designing for a small screen first is easiest. It forces you to focus on what’s really important: if it doesn’t fit in this small square, it is probably not terribly important. It forces you to think better about hierarchy, about the right order of components on the page.

The same principle that we follow for interactions — whereby we design the activate event first and enhance it later — applies to graphic design. We should start designing the things that we know everyone will see. That’s the content. No matter how big or small a screen is and no matter how minimal the feature set of a browser, it will be able to show letters. Because this is about the only thing we know for certain — since color is absent on most Kindles, most of the latest CSS doesn’t work on old browsers, and layout is of minor importance on small screens — starting with the text is logical.

I wrote an in-depth article about defining breakpoints on the basis of typography, so I won’t repeat every detail here. But the basic idea is that you start by designing the relationship between the different font sizes. Almost everyone, no matter what device they have, will be able to see this. When the typography is done, you would start designing the layout for bigger screens; you can think of this as an enhancement for people with bigger screens. And after that, when the different layouts are done, you could add the paint. And by paint, I mean color, gradients, borders, etc.

I’ve presented this as a very strict way of working; in real life, of course, things are not as rigid. I’m not talking about “activate only” or “small screen only.” When I say to start with typography, I don’t mean that you aren’t allowed to think about paint at the same time. Rather, I’m trying to find the things that all of these different devices, with all of their different screen sizes and all of their different features, have in common. It just seems logical to first design this shared core thoroughly. The strange thing is that this core is often overlooked: Web professionals tend to view their own creations with top-of-the-line devices with up-to-date browsers. They see only the enhancements. The shared core with the basic experience is often invisible.

New Default: Content

The way we designed our websites until recently was by putting a header with the logo and navigation at the top, putting the subnavigation on the left, putting some widgets on the right, and putting the footer at the bottom. When all of that was done, we’d cram the content into the little space that was left in the middle. All of the things we created first — the navigation, the widgets, the footer — they all helped the visitor to leave the page. But the visitor probably wanted to be there! That was weird. It was as if we were not so confident in our own content and tried our best to come up with something else that our guests might like.

But rather than pollute the page with all kinds of links to get people out of there, we should really focus on that thing in the middle. Make sure it works. Make sure it looks good. Make sure it’s readable. Make sure people will understand it and find it useful. Perhaps even delight them with it!

Once you’re done with the content, you can start to ask yourself whether this content needs a header. Or a logo. Or subnavigation. Does it need navigation at all? And does it really need all of those widgets? The answer to that last question is “No.” I’ve never understood what those widgets are for. I have never seen a useful widget. I have never seen a widget that’s better than white space.

A typical news site with more attention for widgets versus the complete focus on the content on Medium.
Compare a typical news website’s attention to widgets with Medium’s complete focus on content.

By starting with the content first, you can come up with some very interesting solutions. For instance, does the logo really need to be at the top of every page? It could very well go in the footer on many websites; such as in digital style guides or on pages for registered users. Many links that we used to put in the subnavigation might work better in relevant spots in the main content.

For instance, the option to add extra luggage to a flight booking might be most effective right there in the overview of the flight, instead of in the middle of a list of links somewhere on the left of the page. And when looking at the hierarchy of a page, does the main navigation look more important than the main content? Most of the time it shouldn’t be, and I usually consider the navigation to be footer content. A simple “skip” link at the top of the page could either take the visitor to the navigation or fetch the navigation and show it at the top of the page.

In this era of responsive Web design, we need many new clever solutions. As we’ve seen here, our old defaults don’t work anymore. We need to reconsider how we work with interaction, how we approach design and how we shape our content. But we need to think about one other very important thing, and that is where our content comes from.

New Default: The API

Luke Wroblewski wrote a fantastic article about designing an application for the command line first, and then enhancing it for different needs. This is not just a nerdy idea, but a very practical idea, too. If you are able to design and develop your own application, you could test the functionality relatively easily before even starting to think about what it will look like on different devices. This requires designers to work with developers to design a feature that at first works only from the command line. If the feature does not work as expected, then you merely have to change the API, rather than also a bunch of visual designs. Once the API works as you want it to, enhancing it for all of the devices and screen sizes that you want to support becomes easier.

Most of the time, you wouldn’t design the entire API of the application that you’re building. Most companies would choose a content management system (CMS) of sorts or a specialized tool to help them achieve what they want to do. I’ve always been amazed that CMSes are so often chosen only by technical people and business people. This causes many problems during the design process.

Developers and business people have different goals than designers. Developers want stuff that is easy to develop on. Business people want stuff that’s cheap. But designers want to make the best and most beautiful things possible. These goals can easily conflict.

I’m not saying that designers alone should choose the system, but they should definitely be a part of the decision-making process. I’m convinced that the selection of CMSes will improve. And I’m convinced that CMS makers will start to improve their products once designers get involved. Right now, all CMSes I know of deliver hostile cruft unless you tweak them extensively.

But it works the other way around, too. If designers are involved in the selection process, they will have a say in the choice of tool and will understand how it works, what’s possible, what’s easy and what’s hard. This will result in designs that are based in part on the tool, not just on imagination. This is an important part of the design process that has not yet been optimized. Right now, the command line and the systems that deliver the content we design for are the domain of the developers, and designers have nothing to do with them. That is a pity. Just as you would want to take advantage of the knowledge of developers in the design process, you would want to take advantage of the knowledge of designers in the development process.

Progressive Enhancement

If you review the sections above, you’ll see that what I’ve described is nothing other than progressive enhancement. You start with the content, then design the content and optimize it for different screen sizes and devices, and after that you can further optimize for very specific features such as mouse usage and fat fingers. Many Web developers build websites according to this principle. They transform the beautiful Photoshop documents that they receive into all of the different layers described above.

This can work out fine if the developer has a good sense of design and a delicate attention to detail. But if they don’t — which is often the case — this can easily result in crappy usability and ugly details. I’m not saying that designers shouldn’t use Photoshop anymore. If that’s your tool, go ahead and use it. But do remember that you’re designing the layers of the Web, not the layers in Photoshop. There’s much more to the Web than a single beautiful image. People will see our creations in innumerable ways. We design for all of these people — remember that. We don’t just design for the CEO with a laptop. We also design for the people on the train and the people with “free hotel Wi-Fi.”

Tools

I’ve mentioned Photoshop a few times because it’s still widely misused for designing websites. One reason we have a hard time with progressive enhancement in the design process is due to a lack of good Web design tools. The tools we use are built to wow; they mostly help you to create the “paint,” not to design the core. Fortunately, more tools are popping up with very specific functions in the design process. These are micro-tools such as the International Measure Slider, which helps you to define breakpoints in your grid; tools such as Gridset, which helps you to create grids for different screen sizes; and excellent tools that help you to define typography. By incorporating these tools into our design workflow, we might start making better stuff.

Conclusion

The Web has always been a weird, borderless, flexible medium. In the last couple of years, we’ve started to realize that designing for this medium is fundamentally different from the design work we’ve done previously. The fixed dimensions and the singular ways of interacting that formed the basis of all types of media that we’ve worked with for centuries just don’t work on the Web. This truly is a unique medium.

We have to find new defaults, new starting points for our design process. I’ve explained some of these new defaults here, but of course there are many more. The way we work with forms, for instance, could probably use a whole series of articles by itself. Some new starting points are well established by now, but I’m sure many more will be invented in the near future. I am curious to hear about new patterns and new defaults that you have discovered and have used successfully in your projects.

(al)


© Vasilis van Gemert for Smashing Magazine, 2013.

July 03 2012

13:30

Design for Readability

Compared to their print counterparts, the web versions of many magazines give readers a decidedly poor reading experience. Most websites follow a lackluster design model. Will digital publications ever be able to compete with the reading experience that printed ones have bought readers to expect?

Web designers have it rough. Translating ideas from designs to fully-coded websites is a process fraught with challenge and, due to factors often outside of their control, most find themselves in a perpetual state of compromise. Fortunately – for writers, readers, and everyone in between – the gap between what we can imagine and what we can create is closing, pointing the way to a more beautiful, readable web.

The Standard Content Design Model

Everyone who has used the internet is familiar with what I call the Standard Content Design Model (or SCDM for short): the prototypical blog format, where “content” fills one, long, vertical column. It dominates nearly all digital publications (Hi, UX Booth readers). The SCDM is so versatile that it’s used to display search results, news feeds …anything you can imagine!

It’s the norm largely because, by default, that’s how browsers present text. It looks like this:

Three versions of the SCDM.

Cause, meet effect

A number of milestones in the history of the web have had the power to change browsers and, potentially, uproot the SCDM. With the release of CSS in December 1996, for example, designers gained the ability to quickly, easily and consistently define the layout of their designs. In theory, this was a death knell for the SCDM.

But not in practice.

Perhaps early web designers were so focused on making elements of their designs (headers, main navs, sub navs, footers, sidebars, links, ads, etc.) behave consistently that the content – the one, true variable – became an afterthought. Another (more likely) cause is due to the popularity content management systems (CMSs) gained as a consequence. Instead of having to worry about coding, CMS + CSS allowed publishers to swap out designs with the click of a button. This left them with more time to focus on content.

How would you like your content? Vertical? Vertical? or Vertical?

For those of you who’ve built a site or two before: there’s nothing new here. This is the current state of affairs with regards to publishing. And back when WordPress was only used for blogs, it was good enough.

Today, though, WordPress is used to maintain large websites with many different types of content. Applying a custom design to one post, or to a whole set of posts, is difficult and time consuming. As a result, ventures outside the SCDM are still rare – a full sixteen years after the release of CSS!

Why? It probably has to do with how we think about content in the first place.

Design before content

In the standard content model, the design (form) of a site precedes its content (function). Many people agree that this approach is off piste; function should come before form because, in many ways, it serves to define it. Jeffrey Zeldman writes:

Content precedes design. Design in the absence of content is not design, it’s decoration.

Jeffrey Zeldman

Instead of designing for content in a way that gives users the most enjoyable reading experience, web designers have been making designs (using the “standard” model), and plopping their content into it. As an afterthought.

This mindset seems to be the primary difference between designing for the web and designing for print. On the web, design often precedes content, yielding to the SCDM and the subpar reading experience that comes with it. In print design, content comes before layout and readability shines.

Head to head

Let’s investigate this discrepancy courtesy of Esquire magazine. Take this article about Bruce Jenner, father of the youngest two Kardashian’s and former decathlon Olympic gold medalist, in the June/July 2012 issue of Esquire.

On their website, the article is a perfect example of the SCDM in action. The page has 3 columns, with navigation on the left, links and ads on the right, and the article straight down the middle. The text of the article, the central content of that page, is crowded on all sides by links and ads that distract me when I’m reading. Nevermind that the article is paginated, which studies have shown decreases readability.

Now let’s take a look at the magazine version. First of all, I’ve got to include more images because the intriguing title page is a two-page spread with a photo. (Side note: was that Wheaties box designed before I was born?)

The style of this spread makes me want to read more. Varsity-style lettering is a fitting choice when your subject is a former Olympic athlete and the color scheme of the typography and section dividers match well with the photo, giving everything a sense of balance.

Turning the page, we come to the article itself. Again, custom typography plays a major role in the design. It serves to separate sections of the story as well as for decoration and contrast.

The photo here you may recognize from the screenshot of the web version, but it’s much bigger and clearer in the print version (you can’t even enlarge it on the site). The text of the story has more room to breathe, here, because it takes up all of the real-estate, instead of being confined to a fixed width down the middle of the page and crowded further in by ads, links and nav items the way the website is. Finally, the text in the magazine layout is broken up into columns so that the reader’s eyes can travel naturally from top to bottom, and from left to right.

Overall, the magazine makes for a much more pleasant reading experience. The website serves its purpose – the same content in print is available online – but if you were given both options, which would you read? I have to wonder if the poor design of their web content has a secret agenda. Maybe they designed it poorly to drive readers to buy the magazine, instead.

Designing for readability

All is not lost, though. We’ve recently seen the addition of media queries, responsive typography and web fonts to our toolbox.

Thanks in part to these milestones, the web continues to be a playground of innovation. Some designers are pushing the boundaries of what it means to properly Design around their content.

I Love Typography

I Love Typography makes custom designs for each new article they post. This one is called The Design of a Signage Typeface.

The font is big enough to embrace, the different background colors make it easy for the reader to keep their place, and the two column format allows our eyes to travel in both directions, a familiar experience because that is how we read print.

I Love Typography doesn’t always go with a two column format in a custom design, but I wish they would because it reduces the amount of scrolling. It seems such a waste of perfectly good real estate when there is only one column on the left (as they use here).

I Love Typography’s custom-designed blog posts are also designed responsively. See for yourself. (Note that on a mobile device the design reverts to one column for obvious reasons.)

Jason Santa Maria

Jason Santa Maria is famous for redesigning his website with each new piece of content he publishes. His candy series is no exception, and this one in particular, formatted in two, wonderfully even columns, is a sweet treat. Again, emulating multi-column magazine formats improves the reading experience, and requires less scrolling, which is nice.

Similarly, Santa Maria’s archive uses three columns, allowing readers to scan quickly across months and years to find what they’re looking for. As an added bonus, articles with custom layouts are accompanied by screenshots, to help the visually inclined find them more quickly.

Craig Mod

Craig Mod’s journal has an interesting design. I usually dislike type set this small, but because the columns are well spaced and each section is appropriately titled it’s enjoyable. The titles serve to break up the sections, so user can quickly scan the content. Users often scan – as opposed to read – web content, so it’s important to include subtitles.

The Great Discontent

The Great Discontent publishes artist interviews. Each interview starts with a huge header image that takes up the entire browser, much like the Esquire article we examined above (the magazine version, not the web version). No confusion who this interview is going to be about.

The interview itself occupies the middle column of the design. The top of the left column is used for the “About” section, where you can learn more about the artist being interviewed. The right column and the left column below the “About” section reprint memorable quotes from the interview, or relevant quotes from related sources. The reprinting of quotes and inclusion of relevant outside material are an old magazine technique that allows readers to scan to find the good stuff and important takeaways. It also helps hook the reader. Maybe you weren’t interested until you read that quote halfway down. You might go back and read the whole thing after that.

Usually about halfway through the interview, a second image or video is included. Notice how these images, accompanied by quotes and links, take up the whole three columns, effectively interrupting the interview itself. This is a nice break for readers. It allows them to rest their eyes, but if they want to keep reading, there’s no one stopping them from scrolling.

Finally, the previous and next arrows are displayed on the right and left at all times. These arrows subtly inform the user that there are more interviews to be read without distracting from the reading experience the way a sticky top or side nav would. It also avoids burying the prev/next links at the bottom of the article, in the usual way, so that even the reader who didn’t read all the way to the bottom knows that there is more good content to be found.

A more readable future

Fortunately, web technology develops rapidly. Over the next few years it will become easier and easier for designers to give content the attention it deserves. In the meantime, designers can do their part by putting in the extra time to design more readable content. Yes, there are hurdles to jump, but the tools are available now and some industry pioneers are already leading the way.

Developers can speed the process by focusing their energies on creating more flexible methods to format readable content (flexible templates, more custom content types, on-the-fly paragraph division to form even columns out of long content, etc) that don’t break designs and layouts.

And if designers and developers learn to work closely together, anything is possible.


The post Design for Readability appeared first on UX Booth.

May 24 2012

13:30

Comics and UX, Part 2: Flow and Content

Comickers have long known the secrets of visual storytelling, and there is much we in UX can learn from them. Earlier this week I shared basic techniques comickers use to craft stories and lead their readers’ eyes. Today I will show you how to master flow and control the perceptions of your readers, how visual metaphor in UI can bridge language barriers, and why our definition of “content” needs revision.

Note: In this article, I will use “reader” when referring to people who would read comics and/or visit web sites, and I will use “user” to refer only to people in the context of visiting web sites.

We already covered grouping, proximity, pacing, and balance. Each of these is powerful enough on its own, but when combined masterfully, they allow you to control a reader’s perceptions. I’m going to show you how to weave these disparate pieces together to build a better experience for your users.

Flow

Taken together, all of the elements of cartooning create something called flow. A master of flow can make readers’ eyes dance across the page, even in unconventional directions.

Left to their own devices, eyes want to travel in a downward slanting direction across pages. This is why ad magazines have “v” shaped layouts. This is really only good for scanning. Both web designers and comickers don’t want readers to scan, we want them to digest, to understand, to listen with their eyes.

While there are very few rules in comics, one is that the Western reader’s eye always starts in the upper left side of the page. If there is no panel there, the eye moves downward and to the right in search of a place to start.

Illustration for Of Github and Pull Requests.

Using the above techniques, you can coerce the reader’s eye to take unconventional paths.

Comicking techniques in action

Now that you know the basics, let’s put these babies to use! We’re going to start by looking at some fairly high-level implementations where we can use visuals to replace words before moving on to show how proximity, temporal spacing, balance and flow can be used directly in a design.

Internationalization

An excerpt from an IKEA instruction manual.

When you rely more on visuals than text, your work can be understood across language barriers. Art is a universal language, and that’s why we see it used so much in international publications or handbooks like IKEA’s above. There’s even a set of international road signs used by countries complying with the Vienna International Convention. This way, when you cross country borders in Europe you know that there’s a railroad crossing ahead or that you need to keep an eye out for pedestrians– even if you don’t speak the language.

Sourced from the Merriam Webster Visual Dictionary (which is a really cool resource)

You’ll notice that these images are starting to form their own language, a visual vocabulary. They’re becoming symbols, with each symbol embodying a single idea. This is how writing began in Egypt and China. Similarly, it’s how our interfaces evolve.

Visual metaphor

A comic panel becomes an image that suggests an action which can be further simplified into an icon. Would the letters t-r-a-s-h resonate as much as this simple image? Sometimes, a “simple image” describes a complex action. For instance, this icon can mean trash, remove, delete, discard. On a list of favorites, it can mean “unfavorite this and remove it from my sight” – a very complicated concept! But we can use visual shorthand to get it across intuitively.

Real-world examples

Shopping cart inventory screen from Fab.com.

In this shopping cart inventory screenshot, we can see not one but two comic techniques at work: panelling and proximity. Notice how each item has its own box or panel separating it from the other. But also notice how the “your order” box is off on its own on the right, in the last section the user will look to when looking at a page in left-to-right eye movements. This makes sense since the designer wants users to first review their purchases then the information in the “your order” box before clicking “check out.” Imagine how much clunkier this would be if the “your order” box was on the left!

Also notice the “x” buttons in each item’s box. Here we see proximity and visual metaphor at work. The “x” here simply implies “remove” without the need to explicitly state it. The proximity of these removal buttons to the items they remove also lets users know what will be removed.

Dribbble.com’s home page features new submissions from users.

Dribbble.com uses proximity, visual metaphor and panelling as well. The white box that encompasses each “shot” contains three to four icons that show how many views, comments, and favorites the image has and if the image has an attachment. Interestingly, the creator’s name doesn’t appear inside this panel. It appears underneath the panel, but users can infer ownership by proximity. What the name is closest to, it must be related to.

Blue Cross Blue Shield’s home page exemplifies “flow.”

Blue Cross Blue Shield does a great job with their entire home page. It starts with a sweeping establishing shot – lots of space gives the user a chance to pause and absorb the site. The caption pulls them in and the “Shop for Health Insurance” box calls them to action. Right below that, three evenly spaced panels set a stable rhythm for their content, stressing that each article is of equal importance.

This page is a good example of flow, so good that I wanted to show you how easily its layout could be repurposed for a comic.

Content vs. Copy

Will Lieberson, editor at comic publisher Fawcett Publications, stopped by a barber shop late one night. While waiting for a shave, he noticed that a kid next to him reading one of his own comics! But then he realized that the boy was only reading the top panels of every page. When he tried to explain to the youth that you should read a comic’s page from top to bottom to get the whole story, the boy quipped, “I know, but this way is faster!” (citation: Steranko History of Comics, Vol 2, Page 15)

Panel of Fangs of the Fiend found at Stupid Comics

When your words and pictures are fighting each other for dominance – when you fill your page with information that doesn’t further the plot – readers start skimming, also known as scanning.

People don’t read, they scan…right?

Thanks in large part to Jacob Nielsen’s work, it’s a common heuristic that people don’t read pages, they scan them. This is, of course, a drastic oversimplification. We’ve trained readers to skim content by inundating them with terrible, fluffy, poorly prepared and badly placed content.

It’s a natural reaction to bad storytelling to just skip to the good parts.

Consider how our grandparents would pick and choose their reading materials. After carefully choosing their reading material, they sat down to digest their choices in full. They didn’t skim The Great Gatsby. They didn’t glance at the Wall Street Journal. They chose what they wanted to read, and they read it. Works were curated by slews of creators, editors, and reviewers to ensure that when audiences came, they were not disappointed. People would become outraged with creators and publishers over bad content!

It’s not that people have no patience. It’s that the bulk of online content providers have repeatedly failed to provide things worth spending time on. Now users have knee-jerk reactions. As soon as they land on a page, they turn their shields on – deflecting the ads, the talking dogs, the long intros, the fluffy copy – and begin searching for the meat, the ker-pow.

Users are like that little boy, reading the top panels of every page then moving on because life’s too short to slog through your crappy content.

Content strategists and user experience designers have tried to address this observed “people don’t read, they scan!” problem in a myriad of ways by optimizing microcopy, keeping things above the fold, A/B testing calls to action, etc. But we need to remember to keep an eye on the whole experience. Comics would not be the cultural cornerstone they are today if comickers had started optimizing the first panel on every page!

People don’t scan, they look

People aren’t reading web pages from top to bottom, but they are looking at the page. Humans are visual animals first. Images are often the first thing we notice on a page while words add an extra layer of abstraction that your brain has to decode.

I often hear presenters extolling the value of good content. But what they’re actually talking about is often just copy. Copy isn’t the only kind of content!

Back in ye olden days of the World Wide Web, text was the path of least resistance and images were seen as non-semantic and often garish substitutions for meaningful copy. But we’re living in the future now. We have all kinds of accessibility options at our disposal, from WAI-ARIA to HTML5 video’s subtitles to our good old friend alt text. We’re better equipped than ever to plan, design, and measure the effectiveness of visual content.

Content strategists and UX practitioners, I implore you to emulate the authors of the golden age of comics and lean on your graphics specialists. If you’re a one man UX army, remember to use Photoshop or a sketchpad from time to time, and try to stretch your visual communication skills with things like weekly challenges.

Conclusion

Many comickers evolve into storyboard artists and move on to work in cinema or animation. I evolved into a front end developer and UI designer. I still use my skills to communicate with words and pictures, just in a different medium. If you’re going to connect with your audience, you’ve got to learn the art of the flow, you’ve got to guide their eyes, and you can’t do that with mere words alone. Content strategists and copywriters often see the Internet as an endless document comprised of page after page of text and navigation. But I echo the words of Scott McCloud when I say: the Internet is an endless canvas.

Resources and thanks

You can get a better feel for graphic storytelling by reading comics like the fine ones below created by expert comickers:

Thanks to Kurt Busiek for helping me find the barbershop story and to Scott McCloud for putting us in touch.

Check out these classic books by Scott McCloud:

I love talking about sequential art and comics, so drop me a line! @CrowChick, Dribbble, My web ramblings blog.


The post Comics and UX, Part 2: Flow and Content appeared first on UX Booth.

May 22 2012

13:30

Comics and UX, Part 1: Cross-disciplinary Techniques

Comics, cartoons, sequential art. Each of these words implies the same thing: stories told with words and pictures. Much has been written about about how storytelling affects the user experience, but little has been written about how visual storytellers craft that experience. Today, I’m going to share the tricks of the trade that comickers use to lead a reader’s eyes across a page. You can use these techniques to tell stories, sell widgets, promote an idea, help users find what they’re searching for – the possibilities are endless! (And I promise there will be lots of fun comics.)

Note: In this article, I will use “reader” when referring to people who would read comics and/or visit web sites, and I will use “user” to refer only to people in the context of visiting web sites.

Long before I was a web designer, I was “Rachel the Great,” known in high schools around the world for my weekly comic adventures at gURL.com. (I even won an industry award for my work!) When comics could no longer pay the bills, I used my talents to jumpstart a career in web design.

What the flip do comics have to do with web sites? Quite a bit actually. Comics and websites both start as wireframes.

Both mediums tell stories and convey ideas using words and pictures. People will scan boring or confusing sites as well as comics. In both mediums, you have to either pull readers into a narrative or immediately offer up the meatiest part of the content, lest readers skip to the next page.

Because they have so much in common, many basic comic techniques apply equally as well to web pages. Let’s go over them!

Techniques and theory

There is a saying among equestrians: “Control the head, and you control the horse.” A reader’s eye is like a horse: both will roam if left on their own. The reader’s eye wants to gallop madly across the room and look at that shiny thing over there or that iPhone in your hand. Like the Red Queen in Through the Looking Glass, as creators we have to run twice as fast just to keep our readers in one place!

A good comic doesn’t lay itself out. It doesn’t magically fall from the artist’s pen fully-formed onto the Bristol board. There are scripts (content), layouts (wireframes), pencils (mockups), and inks (final designs) to do before the words are finally married to the pictures.

But the difference between a good comic and a great comic can be found in the place between the script and the pencils. Everything else is icing.

Panels: temporal snapshots

Generally speaking, a comic’s panel and frames act as a mini corral for the eye. Readers process each panel individually. Further, we know that everything inside takes place at the same time and at the same place.

Panels also work as a grouping device. Everything within a panel is related to each other, whether they be characters in a scene or random objects.

Excerpt from Beauty Is as Beauty Does, a comic I made for gURL.com

Proximity

Things close to each other seem more related than things farther apart.

Notice how the first panel is a picture of a woman and a boy. In the second panel, they’re a sister and brother or mother and son. The characters are exactly the same in each panel. The only thing that has changed is the distance between them. Your mind naturally infers a relationship based on proximity.

The same goes for panels. The eye naturally “jumps” to the next closest panel, even if it’s not in a “conventional” location or direction, even if the things in the panels don’t seem immediately related. Your brain fills in the gaps and makes inferences about those relationships.

For instance, in the first panel here we see a pair of Nine Inch Nails tickets. In the next panel, we see someone holding two slips of paper. We assume that those aren’t menus or bookmarks or business cards: we assume they’re the tickets!

Spacetime, whitespace, and pacing

As in the universe, so in the comic: time and space are irrevocably linked. Panels set the rhythm and pace of a page.

A comic with panels of equal size at regular intervals “sounds” like a metronome.

Tick tock, tick tock. The pace is neither fast nor slow. It’s like watching a sitcom as compared to a drama or an action film.

You can actually “slow” time in a comic by increasing the distances between elements.

A big splash of whitespace gives the impression of slowed time.

Likewise, many tightly spaced panels give the impression of quickly passing time.

Strong diagonals also give a sense of frenetic energy or an off-kilter situation.

Balancing words and pictures

A common comicker admonition is “show the story, don’t tell the story.” While it is possible to have a comic that consists entirely of pictures, a comic cannot consist solely of words. That would be a novel.

Andy Runton’s “Owly” is an all-ages comic devoid of dialog and text.

A good comicker works to balance words and pictures. Sometimes it makes sense to let words do the heavy lifting, especially when it comes to concepts that are difficult to explain with images, like facts and figures (although infographic artists show us that visuals can help with those, too!). However, when it comes to emotions and abstract concepts, pictures often can convey complex information much more succinctly.

There’s a lot going on in this short comic. A good author could put this scene into words, but it would take much longer for the reader to read and process the scene, whereas with pure visuals, you can digest what’s happening in a few seconds.

A good writer knows what an artist can show for them and leaves them room to do so. Likewise, a good copywriter knows the abilities of their designers and collaborates with them. Would an infographic say this better than a list of numbers? Would a video of the product in use be a good supplement to a step-by-step instruction guide?

Next up: flow and content

Each of these techniques is useful enough on its own, by when you combine them they become downright powerful. In the second, final article of this series we’ll combine these approaches to achieve better flow and more compelling content. See you soon!


The post Comics and UX, Part 1: Cross-disciplinary Techniques appeared first on UX Booth.

May 08 2012

13:30

Effective Presentation of a Website’s Navigation

Users obtain information on the web in one of two ways: searching or browsing. Browsing – moving through a multi-faceted content structure – is made easier when information architects present users with an intuitive navigation hierarchy. This article discusses two techniques to that end.

There’s a great line in the Postal Service song, This Place is a Prison, that states, “It’s not a party if it happens every night.” Although the singer specifically refers to a life of too much partying, it’s a good reminder that anything that happens too regularly loses its significance.

A copier's start button appears larger than its neighboring buttons

This same concept holds true in our navigation. As humans, our brains are wired to notice contrast, things that stand out from the norm. It’s why photocopiers employ big, green start buttons. It’s also the reason that the interface on my smartphone offers a collection of colorful icons instead of just text links.

When looking for Yelp on my iPhone, I’m not scanning for the word “Yelp;” I’m scanning for a red square. This is a much faster mental calculation than exhaustively reading each application’s name. It’s clear in both cases that the designers have put prioritization and visual language to work.

Defining our terms

Prioritization is the act of giving an element prominence relative to its importance in a (navigational) hierarchy. With regards to a navigational hierarchy, this is done by first considering each element’s relationship to its user’s goals.

Prioritization is the reason why items like “Settings” or “Profile” are typically less noticeable than the primary actions on a site or application. It can be communicated in a variety of ways, but essentially prioritization means that items of more importance should call more attention to themselves.

A screenshot of harvest.com

Harvest App prioritizes more regularly used links (Reports and Timesheets) over others (My Profile)

Visual language, on the other hand, involves using visual elements to convey meaning. Often times this is done through illustration or iconography, though any visual cue that reinforces the function of an element contributes to that application’s visual language.

By way of contrast, consider text-only navigation structures – especially those that use the same font size. Without introducing/incorporating a rich visual language, these structures don’t reach their fullest communication potential. Simple visual cues go a long way towards helping users parse information because they facilitate recognition over recall.

Some well-known sites and applications make use of the calendar icon.

Hobgoblins

Unfortunately, designers often do the exact opposite in their designs. In their desire for consistency they often force users to carefully scan each item until they find what they’re looking for. Emerson once termed this kind of foolish consistency “the hobgoblin of little minds.”

Let’s take a look at a few bad examples:

Craigslist

Craigslist offers both little prioritization and a non-existent visual language. Users are required to read nearly each entry on the home page before finding the link they’re looking for.

A screenshot of craislist.org

Jimmy John’s Website

Every time I order a sandwich on the Jimmy John’s website, I find myself carefully re-reading each navigation item. For the sake of consistency, every navigation item looks the same: red, black, and white. The sandwiches at Jimmy John’s are great; the navigation, less so.

A screenshot of Jimmyjohns.com

Microsoft Metro UI

One of my favorite recent violators is the Microsoft Metro UI. This has been out for some time in the Windows Phone interface and will be arriving soon on the desktop with Windows 8. By making the home screen tiles all the same color with white lettering and white icons, the user has to read each tile instead of responding to unique icons and colors. (John C. Dvorak recently wrote a great piece about this in PC Magazine.)

Rdio iPhone App

The Rdio iPhone App interface makes the same mistake as the Microsoft Metro UI. While they do incorporate iconography, the consistency of color and size of the icons forces the user to closely scan each item. In an otherwise beautiful and successful app, I find myself repeatedly scanning the home screen options to find my desired action.

Apple iTunes

In Apple’s iTunes 10 (as well as its Finder), the sidebar items were converted from color to grayscale. In bringing consistency, Apple removed the contrast between each entry, thus requiring users to scan more closely and read labels to find the desired content. Previously, if you were looking for podcasts, you scanned for the purple icon. Now you have to scan for the word “Podcasts” because the icons run together.

Screenshots of iTunes 9 and iTunes 10

iTunes 9 appears on the left and iTunes 10 appears on the right.

Path Sliding Menu

The Path iPhone app uses a similar sliding navigation to that found in Facebook app. There is one important difference, however, in that Path does not use icons with labels whereas Facebook does. Each time I open the Path navigation, I have to read each entry until I find the one I want. With Facebook, I’m reacting to the visual patterns and selection is much faster with less cognitive load.

Screenshots of both Path and Facebook's iPhone apps

Learning by example

So now that we’ve seen them, can we avoid these hobgoblins of consistency and create more effective navigation structures? Let’s look at some good examples:

Mint

Mint has long been viewed as an exemplary user experience and they have some nice touches in areas that use highly visual navigation. The “Ways To Save” tab in particular relies on a thoughtful collection of icons for navigating.

Screenshot of mint.com

ESPN

The ESPN site has a variety of different navigation styles throughout, but I find the hover state for the primary navigation items to be particularly effective with its combination of photos, videos, and various text weights.

Screenshot of espn.com

Volkswagen of America

When browsing the vehicle model options on the Volkswagen of America website, the dropdown navigation menu combines prioritization – Sedans before Convertibles – with visual language – an iconic version of each vehicle in varying colors.

Screenshot of vw.com

Twitter Web App

The Twitter web app has a very simple interface with only a handful of links, but each is accompanied by a distinct and meaningful icon to set it apart and the most important action, composing a new tweet, is set apart in bright blue.

Screenshot of twitter.com

Instagram iPhone app

The buttons on the Instagram app effectively combine both prioritization and visual language. Each button is identified by its associated icon and the most important one (the camera) is centered and stands out with a blue background.

Screenshot of Instagram's iPhone app

EPB Fiber Optics

The EPB Fiber Optics website makes good use of varying levels of priority within the top level navigation. The primary navigation items are all in black with the most important option (“Order Now”) set off in blue.

Screenshot of epbfi.com

Guidelines for success

We’ve seen examples both good and bad, now let’s try to generalize a bit. The following guidelines can help us create more prioritized, visual navigation schemes:

  1. Pay attention to User Goals and/or Conversions

    When trying to determine how to prioritize and bring meaning to your navigation, think in terms of your users’ primary goals and/or site conversions. Make those elements prominent and easy-to-understand.

  2. Be Inconsistent

    Take inspiration from the photocopier: instead of striving to give all navigation items the same size and appearance, leverage inconsistency in your design so that the most important items receive the most visibility.

  3. Use Visual Language, not just Textual

    Where it makes sense, use icons and other visual cues to bring additional meaning to your navigation instead of using only text. This will allow the user’s brain to process more quickly by relying on pattern recognition instead of reading.

  4. Size (and Color) Matters

    Use size and color distinctions to differentiate more important links or buttons.

Final thoughts

With so many aspects to consider when designing navigation, it can be easy to fall back on convention and create more work for your users as a consequence. While there will always be situations where using these techniques doesn’t make sense, keep in mind that differentiation can be a powerful tool.

Not all navigation is created equal. By employing prioritization and visual language in your navigational elements, you’ll help users forget the navigation altogether. They way they can focus on the content they’re really after.


May 02 2012

19:26

Applying Macrotypography For A More Readable Web Page


  

Any application of typography can be divided into two arenas: micro and macro. Understanding the difference between the two is especially useful when crafting a reading experience, because it allows the designer to know when to focus on legibility and when to focus on readability.

This article focuses mostly on a few simple macrotypographic techniques—with a dash of micro—and on how to combine them all to build a more harmonious, adaptable and, most importantly, readable Web page.

First, some definitions. Microtypography has to do with the details; setting the right glyph, getting the appropriate kerning and tracking, and making stylistic choices such as when to use small-caps. Micro techniques have received a lot of attention recently, as browser makers adopt new CSS attributes that allow for finer control over Web type. Microtypography deals mainly with legibility and can be thought of as the design of letters and words.

Macrotypography focuses on how type is arranged on the page. Most macro techniques have been achievable through CSS for quite some time, but because our understanding of the Web page is changing, the way we use these techniques must adapt. Macrotypography deals mainly with readability and can be thought of as the design of paragraphs and the page.

The Importance Of Readability

For the designer’s purpose, readability refers to the ease with which a body of text can be consumed, and it correlates closely to the reader’s eye strain. This should not be confused with legibility, which refers to the degree to which individual glyphs in text can be discerned. The techniques for creating a great reading experience are complementary to those for creating a great user experience (UX), and vice versa. They also both share the same symptoms of failure. Poor readability on a website can lead to confusion, frustration and ultimately abandonment, while a great reading experience is invisible, supportive and engaging.

As with UX design, every website design would benefit from some measure of concern for readability. For example, text-heavy websites—such as blogs, newspapers and magazines—should uphold readability as a priority, while websites for events and e-commerce might just need to tweak line heights and font sizes. Whatever level of importance you place on readability, you should undertake a continual process of refinement towards an effortless reading experience.

Techniques For Improving Readability

The foundation of great reading experiences on the Web lies in the study of book design. After all, books are where readable typography was honed. Personally, I hold The Form of the Book by Jan Tschichold as the ultimate resource for good taste in book design, and I am certainly not alone.

Many of the techniques we’ll cover here have been adapted for the Web page from lessons introduced in this book. Sadly, the book has been out of print for about 20 years (at least in the US), and a copy can cost around $150 on Amazon’s marketplace. I have created a digest of it, but if you want to read the full text, you could always try your local library or university (which is how I finally got my hands on it).

Now, let’s look at the various macro techniques—and a few micro techniques—to make your website’s content more readable. I have chosen an article that is typical of the kinds of reading experiences users encounter. I have removed the header and some branding elements, but it remains mostly as I found it.

In our example, important content (navigation, advertising, related links) lies on either side of the reading area. For optimum readability, a less obtrusive placement of these elements would be best, but this is not always possible. We will, therefore, not rearrange the layout, but work within it. Here is what we are starting with:

As we learn about each technique, we will apply it to our example. But keep in mind that this exercise is to improve only the reading experience, not the overall design.

Command Your Margins

Margins give the eye room to maneuver. They provide a buffer between the main content and ancillary elements—such as related links and ads—allowing the reader to focus on the text. Beyond this purely functional purpose, margins can also bring deeper harmony to the layout.

Margins comprise negative space; they afford the designer an opportunity to build a relationship between a body of text (the figure) and its surroundings (the ground). As Tschichold tells us, “Harmony between page size and the type area is achieved when both have the same proportions.” Now, the proportions of a page in a book are much different than those of most digital displays (especially ones in landscape orientation), so to adapt this concept to the Web, we can work towards a harmony between our text and its immediate visual container.

In Practice

On our example page, the margins are not very generous. Also, the main content is crammed in between two very loud columns. First, we can add more space to the right of the text, giving the reader room to go from the end of one line to the beginning of the next without being distracted by the secondary content on the right. And adding more margin to the left of the text allows the reader to easily find the start of the next line and to scan the article for topics they are interested in.

Margins can be set intuitively by increasing the amount on each side until the content feels comfortable. Applying this to our article element is easily achieved by adding padding in our CSS (rather than margin, in this case). For now, we will just double the padding on the left and right:

article {
   padding-left: 20px;
   padding-right: 40px;
}

In our adjustment of the margins, we can create still greater harmony between the copy and its surroundings, but first we must visualize an invisible container around the content. This will be our “page” with which to build harmony in the reading area:

The way to create harmonious proportion between text and its container is to give them the same shape. The content should have the same proportions—only smaller—as its containing element. Tschichold surveyed a mountain of book proportions and concluded that the most harmonious proportions for margins are roughly 2:3:4:6 (top:right:bottom:left) for the left-facing page (recto) of a book. Given that we do not have facing pages on the Web, we can make the margins symmetrical and adjust the ratio to 2:3:4:3 by shaving off a bit of the left margin. Web text does not need as much side margins as book text because Web pages do not need to accommodate the reader’s thumbs.

Though they may seem the obvious unit of measure, percentages for padding will only measure in relation to the width of our article element’s container, skewing our top, bottom and side proportions to an inappropriate degree. Therefore it’s best work with padding in ems or pixels until the reading area has the same proportions as its container. To keep things simple, let’s start with 2em for the top padding in our example. After applying our adjusted ratio from above, our article’s padding can be written as 2em 3em 4em 3em or 2em 3em 4em in CSS shorthand. Given the fluid nature of content on the Web, this is just an approximation of Tschichold’s proportions. For a typical body of text on the web—which is taller than it is wide—the margin should be generally less on top, even on the sides, and most at the bottom:

article {
   padding: 2em 3em 4em;
}

We can also move the lead image to the right. This allows the body copy to hold its shape better and allows for even easier scanning of the article. We can break this principle to draw attention to images and figures, of course, but for our example the image is too distracting on the left when placed early in the article.

If we want, we can bring the text forward on the z axis, putting even more focus on our copy and de-emphasizing the ancillary content by creating a visible container for our text. This is a tactic we can easily use in Web design that books do not need:

body {
   background: #fcfcfc;
}

article {
   background: #fff;
   border: 1px solid #eee;
   padding: 2em 3em 4em;
}

Our page already feels more balanced and less intimidating, but we can use more techniques in the body of the text to further enhance readability.

Choose Readable Fonts

Font selection is a micro concern, but it has a tremendous impact on the macro appearance. In Detail in Typography, Jost Hochuli best outlines this interdependence: “In typography, details can never be considered in isolation.”

The font for the body copy should be chosen for its on-screen readability, before any concern for style. The headings and pull quotes are perfect opportunities to flex your typographic creativity, but leave the long runs of copy to dependably readable workhorses such as Georgia, Arial and Myriad, which were all designed for optimal reading on a back-lit screen.

Fonts that are more readable on digital screens typically exhibit the following attributes:

  • Tall x-height;
  • Slightly wider em width, but not condensed or extended;
  • Mostly devoid of style;
  • Serifs for larger type, and sans-serif for smaller type.

All of these rules have exceptions, but they should be your guiding principles when choosing a font for the body copy. Here are some font stacks that I find give some flavor of style, provide appropriate fallbacks and are all highly readable:

In Practice

Let’s apply Myriad Pro to the body text on our page:

article {
   background: #fff;
   border: 1px solid #eee;
   font-family: "Myriad Pro", Arial, Helvetica, sans-serif;
   padding: 2em 3em 4em;
}

Keep It Measured

In setting any block of text, we must consider its measure. Measure is defined by either the number of characters per line or the number of words. I use words because they are easier to count, and I try to follow Tshichold’s suggestion of 8 to 12 words per line. If you base your measure on characters, then 45 to 85 characters per line is ideal. Once the margins and widths have been set, proper measure can be achieved through two attributes in the CSS, font-size and word-spacing.

When deciding on a size, strike a balance between making the font small enough that the reader is not too distracted when jumping to the next line, but big enough that they do not have to lean in to read the text on the screen. For most fonts, 16 pixels works well. Other factors might lead you to making it larger or smaller, but 16 pixels is a great place to begin. As for word spacing, most browsers do a decent job of setting this for you, but if you are having trouble getting an appropriate measure, cheating this attribute slightly either way can be handy.

In Practice

On our page, let’s add a 16-pixel font size, and cheat the word spacing in just a tiny bit to achieve a proper measure (word-spacing is supported in all major browsers). You might instead want to use ems or rems here so that the layout remains flexible whatever the font size set by the user as their default.

Until we set a new line height, our page will look like a jumbled mess, so let’s just look at the code at this point:

article {
   background: #fff;
   border: 1px solid #eee;
   font-family: "Myriad Pro", Arial, Helvetica, sans-serif;
   font-size: 16px;
   padding: 2em 3em 4em;
   word-spacing: -0.05em;
}

Set An Appropriate Line Height

Once the font size is set, you can determine the appropriate line height. On the Web, we work in terms of line height, which by default is an equal amount of space above and below text on a line. Not to be confused with leading in print design, which generally refers to the amount of space below a line of text. The governing rule for line height (and leading) is, the longer the line length, the taller the line height should be. And vice versa: the shorter the line length, the shorter the line height.

Find an appropriate line height by first determining the point at which the ascenders and descenders of the lines of text do not touch, yet the lines are close enough that the reader requires no effort to find the next line. Then adjust until the height feels balanced with the line length. Some may leave the line-height attribute to the browser’s default, while some may set a global line-height on the body element. Both approaches make sense because the line height would then stay proportional to the element’s font size; but both also assume that the line width of the content will stay consistent, which could lead to situations that violate our governing rule.

In Practice

Let’s add a line height of 1.3 ems to our example, using ems so that our line height stays proportional to the font size, and see how the font size and line height work together:

article {
   background: #fff;
   border: 1px solid #eee;
   font-family: "Myriad Pro", Arial, Helvetica, sans-serif;
   font-size: 16px;
   line-height: 1.3em;
   padding: 2em 3em 4em;
   word-spacing: -0.05em;
}

It is important to note that readable line heights can be especially tricky to keep consistent in responsive layouts, as line lengths will vary based on device widths. To solve this issue, Tim Brown has proposed an idea he calls “Molten Leading,” which would allow line heights to increase proportionally based on the screen width. His post links through to a couple of Javascript implementations of this idea. In lieu of Javascript intervention, you can also manually find the screen widths at which the line heights become uncomfortable, use a media query to target that width, and set a more readable line-height in the CSS.

Find The Proper Paragraph Styles

We need to figure out which paragraph style best fits the content. Jon Tan has done a fantastic job of outlining various styles and how to craft them with CSS. The appropriate style for a piece of content varies based on the flavor of the content and the rhythm of the paragraphs. I have written about my preference for using indents, rather than line breaks, when setting long-form text. This helps to keep the flow between ideas, but it can be distracting when the paragraphs are short or the line length is long. Deciding what constitutes the perfect paragraph for your content is up to you.

In Practice

Our page is a news article, where the flow between paragraphs is dictated more by chronology than by ideas, so line breaks are still appropriate. We could easily apply indents, if appropriate, to the paragraphs with one simple CSS rule:

article p + p {
   text-indent: 2em;
}

We specify p + p rather than just applying the rule to all p tags because we want to indent only those paragraphs that follow other paragraphs. Ones that follow headings, images and so on should not be indented.

Instead of indenting, though, we just want to shrink the line breaks a bit so that each paragraph is not so disconnected from the last. For our page, let’s use half of the line height:

article p {
   margin-bottom: 0.5em;
}

Balance The Text’s Contrast

One final consideration for content is text color. Contrast is a major contributing factor in eye strain and so greatly impacts readability. Low contrast between text and background causes more squinting and blinking among readers, a sure sign of strain. Black on yellow has the highest contrast, but we have been conditioned to view this as a sign of warning or alarm, thus increasing anxiety among readers. Black on white is high in contrast, too, but too harsh for extended reading on back-lit screens. For long-form text, I have found dark-gray text (around #333) on a white or light-gray background (no darker than #EEE) to be optimal. This is a gross simplification of color theory to suit the purposes of this article. To learn more about color, Mark Boulton has written a great primer on color theory for the Web; you can also find many great examples in Smashing Magazine’s series on color.

In Practice

Our article already has a white background (serving as a boundary for the margins), set against a wider light-gray background. We should probably keep the white, and lessen the darkness of the text to #444. We can then use #000 on the headings to give them slightly more emphasis:

article p {
   margin-bottom: 0.5em;
   color: #444;
}

article h1 {
   color: #000;
}

The Result

We now have a much more readable page that invites users into the content. We could employ many more techniques across the entire website, but we have focused here on the main content block. Harry Roberts has written a great overview of these techniques and more for Smashing Magazine, which will give you a deeper understanding of everything covered here.

With a clean reading experience, people will better absorb the ideas being presented and will undoubtedly come back for more—that is, if your content is worth reading… but I can’t help you there.

Excellent Reading Experiences On The Web

Readability is not a new concept, of course. If you are just discovering what makes for a good reading experience, then congratulations, and welcome to all the discomforts of recognizing cramped and neglected type on the Web. It’s not all pain, though. Plenty of well-considered blocks of content are to be found. Let’s look at a few great ones and a couple that could be great with slight tweaks.

Please note: In the interest of showcasing only the reading experience, we have cropped each page to a scrolled view of the main content.

24 Ways
The reading experience on 24 Ways is quite nice. The text contrast is well balanced, the measure is not too long, and the font size is generous. At all responsive breakpoints, the design is a perfect example of a page with sufficient and balanced margins around the main reading area.

Desktop view

CNN
Long-form articles on CNN are good examples of how readability can work well on news websites. The layout does not show a visible container for the article—which in this case might have been distracting on a page already laden with so much content—but the margins are generous. Also, the line breaks for the paragraph styles are completely appropriate, because most online news stories are collated and updated from many sources and are not linear ideas. The font size (currently 14 pixels for the body copy) could stand to be a bit bigger, though.

Contents
The tablet view of Contents magazine is a wonderful experience all around. The measure is perfect, the line height and font size play together nicely, and the paragraph styles are perfectly suited to the content. The measure does get too long at desktop sizes, but with all of the other factors working so well, the effect on overall readability is negligible.

Tablet view

Desktop view

Elliot Jay Stocks
Elliot does quite a few things well on his website. The measure is right, the font (Skolar) is very readable and set at a comfortable size (16 pixels), and the line height is just tall enough to accommodate the link style. Generous margins create harmony between the main content and its container, while the side margins are uneven, making the page look like the recto of a book and giving the layout a unique character.

Esquire
Most articles on Esquire are great, but the reading experience is merely good. The margins are ample, the font is readable, and the contrast is high. All of these go a long way towards establishing good readability, but a few simple tweaks would make it great. Increasing the right padding would shorten the measure, which is a bit too long as it is. The font size could also be increased by a couple of pixels. And given that most Esquire articles are a linear progression of ideas, I would suggest paragraph indents rather than line breaks.

The Guardian
The design team over at The Guardian pays attention to crafting great all-around experiences. Readability is no exception. Measure, contrast and paragraph styles all work together to create a focused and comfortable reading experience in the midst of what could be an overwhelming amount of content.

A Working Library
A Working Library is one of the best reading experiences on the Web. Every aspect of readability discussed in this article has been well considered and executed. The harmony between text and its container is pitch perfect.

Refining Towards The Ideal

With the examples above, we have tried to show how readability can excel in a few different digital environments: blogs, news websites and online magazines. Some of these website do not have many of the constraints (such as ads and related content) of more commercial websites, so it could be argued that these designs exist in a vacuum, without pragmatic application or real-world pressures. We need these shining examples, though, to help us find the ideal reading experience for each project; and once we know that ideal, we should do our best to reach it.

In a recent talk on “What Is Reading For?” the famous typographer and poet Robert Bringhurst stated, “Books are and have to be utilitarian objects. They have to be used.” The same could be said of Web pages. Ideal reading experiences create better user experiences. Our job as designers is to refine the aesthetic qualities of the Web’s content in order to speed the process of consumption, thereby facilitating deeper understanding. Tired eyes all over the Web are counting on us.

(al)


© Nathan Ford for Smashing Magazine, 2012.

March 26 2012

14:47

Can User Experience Be Beautiful? An Analysis Of Navigation In Portfolio Websites


  

When users land on your website, they typically read the content available. Then, the next thing that they will do is to try and familiarize themselves with your website. Most of the time this involves looking for navigation.

In this article, I’ll be analyzing the navigation elements of a particular category of websites, i.e. portfolios. Why portfolios, you ask? Because they represent an interesting blend of creativity and development techniques. As they offer an intriguing user interface and interaction, this often borderlines with what is ultimately defined as an enjoyable user experience. Should aesthetics, originality and creativity come at the expense of usability? Can they reside on the same website in harmony?

Portfolio Navigation Main Image

These themes will be explored through a brief analysis of eight portfolio websites, carefully selected by the Smashing Team and, well, scrutinized by me! My critique will encompass a blend of usability and user experience guidelines, as well as personal opinion based on my experience. Please feel free to provide your opinion in the comment section beneath this article. Also, kindly note that the websites are presented in no particular order.

Dawid Wadach

My first impression of Dawid Wadach’s website was “Whoa! Mine-sweeping! That’s surely not good usability!” For those of you who are not aware of the meaning of the term “mine-sweeping”, it refers to the the action of moving the mouse pointer over screen components (usually images) to reveal links. Although children like to mine-sweep in order to find links, both teenagers and adults hate it.

Dawid Wadach
The apparent absence of navigation is the first noticeable thing on wadach.com.

It was only after stopping to read what I was randomly and rapidly uncovering with my mouse that I actually noticed that the hidden parts contained the portfolio of websites designed by Wadach. At this point I sat back and started looking for the website’s navigation.

Dawid Wadach
Hovering over the white area uncovers some of the projects undertaken by Wadach.

To be fair with Dawid, the menu is indeed visible as it’s located in the form of a button right next to his logo. My criticism towards this implementation is that after hovering over this button, I expected it to automatically show all the menu options. This was particularly true because there was no visible change in the menu button, nor on my mouse pointer when I hovered over it. Indeed, you need to click on the menu button in order to be provided with the main navigational elements.

That, in my opinion, is not good practice, and I feel that the main menu could have very easily been rendered visible at all times without altering the visual element of the website. Indeed, that is what Dawid did, although he wrongly placed it in the website’s footer.

Dawid Wadach
The main navigation menu on Dawid Wadach’s website.

On a more positive note, with regards to the hover effects of the main menu, they are very clear. The font itself is large and contrasts very well with the semi-transparent black background. The website also includes utility navigation at the top left hand corner, which is a good location for such navigation. It also includes features to share the website via social networks and to remove the mine-sweeping effect at the bottom left and bottom right hand corners.

Ironically, the links to all these features contain a hover effect on mouse-over (unlike the main menu button), which is a good usability practice. Additionally, the designer opted to change the user interface of the browser’s scrolling. In general, this is not a good usability practice, as it makes it harder for the user to locate and use the scroll. However, in this case the change was only done for aesthetic purposes, and the scroll interface does look like and behave like users would expect it to.

Conclusion

In conclusion, I feel that from a design and development perspective, the website is very well implemented. It makes great use of HTML5, CSS3 and JavaScript to provide a smooth and pleasant user experience. It is minimalistic and clean, so the user is not overwhelmed with clutter. From a usability perspective, though, I think that slight improvements to the navigation—especially making the main navigation visible at all times—will result in greatly improving the overall user experience, without affecting the whole look of the website.

Harry Vorsteher

When you’re greeted by a Flash animation explaining to you how to use the navigation (before actually seeing the website itself), well, it’s not a good sign. I personally think that the majority of users would do the same as I have, and close this animation before trying to understand what was being explained.

Users have become accustomed to certain conventions and are never eager to divert from the way they expect things to look and behave. Therefore, introducing a new, complex navigation mechanism was not a very good choice from the website’s designers (from a usability point of view).

Harry Vorsteher
The website greets its visitors with an animation explaining how to operate the navigation.

Upon closing this animation, users are greeted with two groups of navigation links, presumably linking to photo galleries. The reason why they were grouped in this way is not apparent until one clicks and drags the big wheel that lies at the center of the page. Depending on whether you opt to turn it clockwise or counterclockwise, this will scroll the photos to the right, or to the left, respectively.

Harry Vorsteher
The wheel mechanism that needs to be mastered in order to navigate through the website.

Provided that you notice and understand how to work the wheel navigation—as well as clicking on any of the categories as a means to see the photos in thumbnail format—navigation is painful, but bearable. But the excruciating pain comes when you opt to click on any of the thumbnails to see the large version of the photos.

The website background changes from light grey to a darker shade of grey, the photo occupies a large portion of the screen, and the navigation disappears. The mouse cursor also changes to a “left arrow” when you are close to the left-hand side of the screen, a “right arrow” if you are at the right-hand side, and a cross with the words “close” if you are at the very center.

This will enable you to see the previous photo, go to the next photo or close the current photo respectively. Unfortunately for the user, there is too much movement with the mouse cursor changing shape, the photo moving along the y-axis (depending on the mouse location), and an irritating pre-loader for every mouse click.

Harry Vorsteher
Horizontal and vertical scrolling (without scroll bars) is essential for viewing each image.

Moreover, if the user opts to click on the full-screen option, this removes the browser’s chrome, and further complicates navigation. In my opinion, this website basically sums up why Flash has been branded as evil amongst all usability and user experience professionals.

Conclusion

To sum it up, the user interface and the photos present in this website are truly nice and inspiring, as is the capability of the Flash developer. The navigation itself is very interesting and complex to develop. Thus, from a design and development perspective, the website is truly one to admire. However, I personally think this website is a usability nightmare, and it will inevitably lead to user frustration.

Because of its flexibility, Flash allows room for abuse. Unfortunately, several designers are more concerned with showing off their expertise rather than focusing on the user.

I am not particularly fond of the choice of using Flash instead of JavaScript libraries to create the animations for the galleries. Without resorting to recommending a re-design of the entire website, I think that some quick fixes would be to create a conventional menu which could be visible on every page of the screen.

Also, the photos in the galleries themselves should be re-sized to occupy 100% of the screen size (vertically and horizontally), thus removing the need for the users to scroll in order to see the full image. Finally, the images should be of a lesser resolution so as to minimize their loading time (and quite possibly remove the need for a pre-loader to appear for such a lengthy time as each image loads).

Justin Lerner

I love Justin Lerner’s navigation (and yes, it just happens that he also has an awesome name as well!). Joking aside, I think this website proves that usability can indeed be aesthetically pleasing. The main menu is conveniently and prominently placed horizontally, just below the logo. This is the exact place where users are most likely to search for it. It contains just five items, each of which corresponds to the five sections of the website. The font is large and visible, and each menu item changes color on hover.

Justin Lerner
This website adopts a grid approach so as to facilitate navigation.

Interesting too is the fact that the content belonging to each category is rendered more visible on mouse-over whilst highlighting the menu item to which that category belongs. When clicking the menu item or section, it expands in order to show the full content of that section. This implementation enables all of the website to be visible on a single page without cluttering the user interface.

Justin Lerner
The selected section takes center stage by expanding over the inactive ones. It is also highlighted in the second menu at the top.

What I am not entirely convinced of with this website is the need for the duplicate menu that resides just above the main menu. From an aesthetic perspective, it is modern and blends in very well with the overall look and feel of the website. However, from a usability perspective, having two menus with the same content usually confuses users as they try to click on the same-named section in both menus to see if it’s loading any different content.

Still, in this particular case, the smaller menu is doubling up as a sort of breadcrumb in order to show users which section they are currently viewing. Yet again, breadcrumbs have their own, specific usability guidelines, and it is recommended that they are adhered to.

Justin Lerner
The secondary menu (brown) replicates the same items as the main menu (grey).

Conclusion

In general, I feel the designer here did a great job in blending great design practices and good coding techniques to provide an aesthetically pleasing (and generally usable) website. Slight modifications can be introduced to improve the usability without adversely affecting the design, such as removing the duplicate menu and replacing it with a breadcrumb trail (although I seriously doubt that a breadcrumb trail is needed).

Additionally, the website would be better off from a usability perspective if more white space is introduced and the typography is more contrasting, since one needs to hover over the content in order to distinguish it well from its background.

Shelton Fleming

My experience with the Shelton Fleming website was very particular as it started off on a bad note, but quickly transformed into a most enjoyable one as I browsed through it. What ticked me off initially was the first screen that greets you when visiting the website; this consists of a yellow box containing the word “Ideas” in grey, and a grey box placed next to it containing the word “Experience” in yellow.

Shelton Fleming
Visitors are greeted with a splash page-like screen that fails to explain the brand identity in an obvious way.

The apparent lack of navigational elements frustrated me because I mistook this page with a splash page (which is a big no-no in usability since users can’t stand them). It is only when revisiting this page (after spending some more time on the website) that I noticed that the conversion of ideas into experience is actually the company’s tag line. Viewed from this perspective, this makes sense from a user experience perspective, as it emphasizes the company’s branding.

Shelton Fleming
The website’s hierarchy and navigation is clearly indicated through imagery and normal conventions such as highlighting.

In fact, the concept of “Ideas” and “Experience” dictates the website navigation—each section resides at opposing ends of the screen along the horizontal plane. Hovering over each of the two sections reveals a vertical side menu with intuitively-named, visible menu items. Good usability practice is also implemented through the changing of the menu text on hover.

Also, the arrow that appears on hover is a good indication to the user that the content of each menu item will be displayed right next to it—something which actually happens when clicking on the menu items.

Shelton Fleming
Color is also effectively used to indicate hierarchy and navigation options.

Conclusion

Consistent and intuitive navigation, large sans-serif fonts contrasting sharply with their background, unobtrusive imagery, and ample use of white space makes navigating through this website an enjoyable experience. Still, I would recommend removing the splash page-like design that is set up to greet visitors. It offers very little information about how it should be interpreted. Moreover, there is a very strong branding element throughout the website—thus eliciting very little need to have a page at the beginning that risks irritating users.

Chris Wang

This website prominently revolves around the projects that Chris Wang has undertaken. In fact, the first thing that one sees is a list of project titles and accompanying icons that open up in an accordion style when clicked on (revealing a gallery of images related to the project in question).

Chris Wang
At first glance it’s not immediately evident that this is a list of projects undertaken.

The project titles have a sleek orange transition on mouse hover which indicates that they are clickable. One point of criticism would be that the list of projects is not immediately evident as to what they are—the word projects next to the first listed item is a grey barely lighter than the background.

Chris Wang
The accordion effect is coupled with a horizontal gallery of the project being viewed.

Additionally, the website offers a handy keyboard navigation mechanism that uses arrow keys to enable rapid (albeit sequential) browsing of the projects.

Chris Wang
A horizontal dark yellow fill is used to indicate what is clickable.

Conclusion

Overall, the navigation is quite intuitive. It is relatively easy to switch from one project to another, and to drill down to see more screenshots from the same projects. One aspect that can be improved is the ability to close a project after viewing it, since a project always needs to be open at any given point in time. Although this first project will be replaced by clicking on a new one, the project currently being viewed takes up precious real estate that would be better used by showing the list of projects.

Jessica Caldwell

This website makes extensive use of mine-sweeping for the purpose of navigating, effectively breaking all navigation usability conventions. In a desperate attempt to find information about the owner of the website, I scrolled below the fold and located the footer which contains a list of non-clickable items grouped under the titles “Agencies” and “Brands”. The only links in the footer are those for social media and portfolio websites of the website owner (all of which link to external websites).

Jessica Caldwell
Navigation in this website is only visible on mouse hover.

Defying the odds that a user would still attempt to browse the website at this point, I decided to mine-sweep each diamond present in the home page in order to locate basic information (such as a biography of the author and contact details). It is at this point that I noticed that the diamonds contain both items that would be classified as projects done by the author, as well as the website information that I was looking for. In a typical mine-sweeping implementation, there is no apparent hint as to which diamond holds which information.

Jessica Caldwell
One of the projects uncovered by hovering over the diamond shapes.

Clicking on any of the items in the diamonds results in the content being loaded inside all the other diamonds, with the navigation retaining its place on the same diamonds. From a visual perspective, the result is quite appealing. However, this does not improve the usability in any way.

Jessica Caldwell
Clicking on any of the navigation items opens content in the same diamonds used for navigating.

Conclusion

The website offers plenty of white space—something that generally is good for usability. Aesthetically, it’s also very pleasing. Thus, in my opinion to improve the usability, the main focus should be on improving the navigation by placing a conventional menu in the top part of the website (maybe repositioning the logo towards the top left-hand side) and placing a simple menu to its right.

The diamond design for displaying content can be retained, as I think it effectively contributes towards the identity of the author. Still, I would make it occupy less vertical space so that the footer (or at least the top part of it) is visible above the fold. In this way, users will notice that the website contains a footer.

Whether or not to include clickable links inside the footer is something that the author ultimately needs to decide—replicating the top navigation inside the footer is never a good idea. However, converting the items inside the footer into useful, deep links (perhaps to specific projects that highlight the capabilities of the author) will help.

McCormack & Morrison

I personally think that with this portfolio website, the design agency McCormack & Morrison have done an excellent job translating their slogan “Good Old Fashioned New Media” into a visual experience. Indeed, the website has a strong brand identity and an almost retro feel, with powerful, bold typography.

The only links in the home page are the logo and an “About Us” link, correctly located at the top left and top right hand corners, respectively. Although the “About Us” link is disguised as a speech bubble icon, it makes use of the title tag so that it displays the text “About McCormack & Morrison” on hover.

McCormack & Morrison
The company’s tag line is used to create a strong brand identity to greet its visitors.

Perhaps less optimally located (although at least above the fold) is the “Our Work” button at the bottom right hand corner. I say “perhaps” because I wouldn’t classify this placement as a usability failure, since some people will actually look just above the fold of the website in order to locate a footer. Also, the link is in the form of a button—which in itself encourages users to click on it. Missing this button would really be a pity, because this is when you would realize that the website is indeed a one page website—it scrolls vertically to reveal projects undertaken by the agency, and horizontally to see more screenshots of the same project.

McCormack & Morrison
The projects can be viewed either by using the arrow keys or the navigation at the bottom of the website.

When viewing these projects, the “our work” button is replaced by arrow buttons that facilitate the browsing of each project. Although it is not mentioned on the website (which is a pity, really), the fact is that you can easily navigate through the projects using the keyboards’ arrow keys. This enables a very pleasant, yet rapid navigation. Another usability plus is that the website effectively makes use of the screen’s full width.

McCormack & Morrison
The company devotes a lot of importance to branding—hence the reason why each project starts off with the client’s logo.

Conclusion

In my opinion, McCormack & Morrison got most of their usability right. What I would introduce would be the ability to navigate through the projects in a non-sequential manner. While this isn’t a major issue with this website (as it only has four projects), it would be very tedious to have to go through a number of projects in order to reach the one that is interesting to the user visiting the website. Another issue is that there is no hint as to what project will be viewed next without actually having to visit each and every project.

Moka

Argentinian design agency Moka is well aware that its website will attract potential South American, Spanish speaking clients. So instead of offering the standard language changing mechanisms, it makes use of its website visitors’ IP address in order to provide the site in English or Spanish—depending on their location. In fact, manually changing the “/?lang=en” parameter in the URL to “/?lang=es” will yield the Spanish version of their website—this is good usability.

Moka
With an apparent lack of visible navigation, this website had to include navigation instructions at the bottom left side.

However, I would still provide a mechanism for users to know that the website is being shown in this language specifically for them, and provide a facility to change it to select other languages. This is because the user may be visiting the website using a device that is not theirs. Additionally, they may feel more familiar with one of the other languages that the website offers.

Moka
Samples of each project are rendered using the full size of the screen.

Back to navigation. The first thing that you’re greeted with is an abstract design along with the Moka tag-line. Having the company’s tag-line and logo prominently displayed is always good usability practice, because it informs your visitors what website they are visiting. But there is no apparent menu on the website.

Navigation becomes visible in the form of arrows that appear at both ends of the abstract design when one hovers over it. Implementing the website’s navigation in the form of mine-sweeping is never a good usability practice. To give credit to Moka, they do include instructions on how to navigate their website at the bottom left hand corner of the screen.

However, due to the placement (as well as the low-contrast the text has with the background), this is not immediately visible. Then again, if navigation is intuitive, one would not need to provide such instructions.

Clicking the navigation arrows enables the user to browse in a sequential manner through a number of projects undertaken by the company. As previously mentioned, the problem with this type of navigation is that the user needs to go through projects in a sequential manner without getting a hint of what the next project will show.

Also, the project description is barely visible, as it is located at the bottom left-hand corner of the screen. If the user fails to see it, then they will not be able to understand what they are seeing.

Moka
On mouse-over, the logo doubles up to show the “About Us” and contact information.

Another usability problem I found is that the logo breaks the convention of being clickable in order to go back to the home page. Apart from the fact that this practice is almost standard today, the website doesn’t offer any other mechanism to go back to the home page other than having to go back sequentially using the arrows.

This is something that is most likely to cause user frustration. Hovering over the logo provides the “about us” and the company’s contact information—not a bad idea in order to keep a clean user interface. However, it is not intuitive enough, since users will normally hover over your logo in order to go back to the home page.

Conclusion

To end on a more positive note, the website is clean, minimalist, provides ample white space, and prominently shows the company’s portfolio—all of these will provide a positive user experience. Introducing the ability to select which projects to view (and to view them in a non-sequential manner) would by far improve the user experience. Additionally, sticking to conventions such as providing better mechanisms to go back to the home page, being able to view the information about the company, and how to get in touch with them, would also be beneficial.

Final Thoughts

Even through a brief analysis of these portfolios, it is evident that a website can be usable while at the same time having a pleasant user interface. While there is still room for even more interpretation, it’s clear that one needs to be very careful to keep in mind that a website has one focus: enabling its users to achieve their objectives—this is ultimately what usability is all about.

In the case of portfolio websites, the users’ objectives may include knowing more about the owner of the website, viewing the projects undertaken by that owner, or contacting the owner. The objective to identify (as well as develop and design) what needs to be achieved is a tough process—but also one that will inevitably lead to a healthy return on its investment.

(il) (jvb)


© Justin Mifsud for Smashing Magazine, 2012.

October 05 2010

13:30

Design Lessons from Well Designed Album Covers

Need fresh inspiration for your design work? Look at well-designed album covers. They can give you 3 crucial lessons to improve your designs. Want examples? 5 well-designed album covers and 5 popular websites utilizing these lessons are showcased in this article.

There are nice-looking album covers, and then there are well-designed album covers.

Well-designed album covers aren’t just artistic, but they’re effective at marketing as well. They give you a clear representation of what the content will be, and they sell you on the content by looking great itself.

Guess what? That’s what a great visual design should be too. And so, if you need some fresh inspiration for your design work, looking at well-designed album covers can improve your designs.

3 Lessons from well-designed album covers

1. Maximize limited space

An album cover maximizes a limited amount of space.

Within a small square, it usually needs to include:

  • The artist and album name
  • Possibly the artist themselves
  • The style (colors, texture) that properly represents the content inside
  • Any artistic details

2. Put the focus on a single element

A well-designed album cover, like with any great work, puts the focus on a single element. Other details play a supporting role to that main element.

3. Be artistic while still being great marketing

The best-designed album covers are works of art – gorgeous and remarkable artwork is practically a guarantee. It can look great as a piece of art on a wall, and many people hang album covers as a result. You no doubt have friends with album cover posters.

But the album covers also do a great job of marketing the content. They brand the album so well that you know what to expect from the music and the artist. You know what the content inside will be.

Because the album cover did a great job advertising the artist, music and brand, it’s more likely that you’ll get the album as a result. Assuming that the content is what you want, you’ll feel compelled to listen to the content inside.

5 remarkable examples of well-designed album covers

Weezer Blue Album

Weezer – Blue Album

Weezer didn’t look like other ’90s rock bands, nor did their lyrics cover the same ground as most bands, and this cover boldly showcases their geekiness.

Having a solid single-color background just put the focus on the band even more. As did having them lined up side by side, rather than posing in the typical rock band-style (which their later Green Album did, lessening the effect of Weezer’s remarkable quality).

Ramones

Ramones – Ramones

Ramones’ music was very monochromatic, and so was their debut album’s cover – all black and white. Plus, the clothes and location of the shoot assures you that this is punk music from New York City.

But the Ramones were also a no-nonsense band, and the cover reflects that too. No graffiti on the wall, and no wearing of countless accessories and no posturing by the band members. Just Converse, jeans, jackets, long hair, and rock ‘n’ roll.

Jay-Z Black Album

Jay-Z – The Black Album

Jay-Z’s 2003 “retirement” album was a mature, classy, and bold statement, and the cover perfectly reflects that.

The black and grey colors and classic font represents the classiness of the music – no bling or gangsta rap here.

But the baseball cap still reminds you that this is rap music.

Aphex Twin Windowlicker

Aphex Twin – Windowlicker

One of The Designer’s Republic’s most notorious album covers. Aphex Twin’s single “Windowlicker” is twisted, sleazy, futuristic, and sexy at the same time.

That combination is perfectly presented in the cover: twisted because of Aphex Twin’s head on a female body, sleazy but sexy because of the bikini-clad body, and futuristic because of the font.

Rolling Stones Sticky Fingers

The Rolling Stones – Sticky Fingers

Never has the Rolling Stones’ sex and drugs and rock and roll been portrayed as effectively as this infamous cover designed by Andy Warhol.

The grungy text, the grainy black and white image, the tight jeans with the suggestive bulge, the shot itself being so freakin’ close up – they all prepare you for the music inside.

And yet, there’s a certain reserve. This ain’t sleaze for sleaze-sake. The Stones were an utterly professional band, and this cover didn’t cheapen that by resorting to cheap thrills.

(And yep, a real zipper actually unzips on the vinyl cover.)

5 popular websites that utilize album cover methods

Daring Fireball author John Gruber favors tech that’s clean, simple, and sophisticated (ie. Apple). His blog design reflects that, and new visitors immediately know what to expect (the grey shades even imply gadgets).

The simplest way to blog. And the most fun too. Both aspects are in full effect on Tumblr’s home page.

The easiest, most sophisticated and elegant way to build a website. Like with Tumblr, those aspects are perfectly exemplified on Squarespace’s home page. The slick design foreshadows the stunning website templates contained within.

The fashion brand people love to hate. But you can’t argue A&F’s boldness, which they use on their home page. Look, no pictures of clothes or people, but the grey shades and strong fonts let you know that this ain’t your regular fashion brand, for better or worse.

Write and publish like a rock star. The bold, high-contrast design makes the site exciting, like being a rock star but with, um, a keyboard instead of a mic.

Improve your designs by looking at well-designed album covers

Next time you need some fresh inspiration for your design work, look at well-designed album covers to improve your designs.

By maximizing limited space, putting the focus on a single element, and making it artistic while still being great marketing, you’ll be well on your way to improving your visual designs.

Your turn: What are your favorite well-designed album covers? How else have you been inspired by album covers?

July 01 2010

13:30

Decoupling Usability and Visuals

Design is often seen as a subjective and creative pursuit. I tend to agree, but feel that the more subjective and detached you are from specific strategic goals, the more problems will arise. If there’s any ambiguity regarding how something should be used and how visuals are incorporated to your advantage, you should expect a lot of waste.

Usability and visual design are two areas that are heavily dependent on each other. They affect each other dramatically and each requires an understanding of how people will use and visualize the content. Pulling them apart, where possible, is a great way to understand how they impact the overall design and reduce the time and energy wasted in your creative process.

Thoughts on usability

I’m careful not to claim that usability is about making things easier to use—that’s not giving usability enough credit. Helping people work through a certain idea or scenario can prepare them for information that would have normally been ignored or misunderstood. In a strange way, extra steps can sometimes create value.

Purposely making things difficult without reason is clearly a poor strategy. I just want to illustrate that usability can be much more sophisticated than reducing an interaction’s complexity. Sometimes a back-story and context is required to get someone to care.

For example: When was the last time you actually thought about what a fortune cookie said? It’s one of the simplest interactions possible, contains some pretty valuable content, and comes in a cookie.

He who hurries cannot walk with dignity… Yea, whatever. Gimme another cookie!

Thoughts on visuals

Managing perception seems to be a forgotten aspect of design. I rarely hear it brought up on web design blogs, journals, or in presentations. There’s almost constant chatter about optimizing forms and making navigation systems look cooler, but rarely do any of these tips or tricks seem to be associated with a goal of getting person X to think of company Y in Z way.

Providing visual cues as mental short-cuts is another incredibly under-appreciated aspect of design. A great example in newspaper design is the consistent use of section identifiers so that they are always in the same spot with the same color and size. This lets people rely on visuals to quickly communicate meaning without needing to search, analyze, or think.

The visuals of a website should influence a certain point of view or attach meaning to elements on the page so you don’t have to explain the same details over and over again. This can bring a sense of stability, quality, and trustworthiness that may be impossible to convey through the content alone.

Pulling them apart

Usability and visuals can easily weave into each other. Giving an element of a website a certain color to make it easier to realize something can fall into each category. It’s still worth the trouble to think about every aspect of a design and determine what it’s for.

Look through all the areas of a design meant for usability and see if you can expand, consolidate and simplify. Do the same with the visuals. If there’s anything that doesn’t seem to fit into either category, it may be a good idea to remove or rework it.

This can get messy since a good usability plan rarely remains intact after meeting a good visual plan, and vice-versa. Still, you might be surprised how much clarity and purpose can be distinguished from creativity and inspiration with this exercise.

Making design more objective

The creative side of design is great, but can be a terrible crutch. Requiring your team or audience to accept anything based on your creativity is a very arrogant expression of self-importance. Thinking your creativity as more relevant than a solid strategy is ridiculous. Thinking your creativity can make up for a lack of strategy is also ridiculous.

I doubt any designer in a single lifetime can become 100% objective about everything. The world of design is too complicated and abandoning inspiration and creativity isn’t the goal. Harnessing usability and visuals to create meaning and value is.

November 17 2009

13:45

Transparency: Benefits and Best Practices

When you visit a website of a business do you ever wonder who is behind that business? Being transparent online and in business has a plethora of benefits. Users gain trust and have the ability to see the human side of the business. The effects are incredible, from increasing sales to finding like minded clients.

Showing that your business is human can easily make you a stronger company. The benefits go two ways though. Not only is it great for your company but it is also beneficial for the user in may ways. In this post I will detail many examples of transparency around the web. As we go through each example I will explain why it is positive, how they have done it, and what it creates to benefit the user experience.

Build Internet

Sam and Zach of Build Internet lay it on the line. As soon as you open Build Internet’s homepage you see the two fellows behind the website greeting you. Click on their photo and be taken to the about page. This page has a larger version of their photo and ways to contact them on a personal level through twitter. This creates a personal connection between the viewer and the owners of the website.

Comcast Cares

Talk about a marketing and customer service visionary. Comcast’s early adoption of twitter has been followed by many corporations. The difference that is still clear? Having a human face attached. Twitter is a personal social marketing tool. Therefore, when a company hops on board, why should they not also be personal?

Freelance Folder

Freelance Folder has found an awesome use for their footer. Down there at the bottom of the page they give the bio of the four main authors of the blog. This puts us in touch with the voices of what readers see day in and day out in a new way.

Twitter Blog

Vimeo

Vimeo brings us a very fun and creative About page. It actually inspires me to take a fun photo with the UXB crew and update our own about page. However, the fun photo of the staff brings a level of fun that people may not perceive when thinking of Vimeo. This presentation gives us a feeling that Vimeo folks enjoy what they do and have a life outside of their product.

Smashing Magazine

The new Smashing Magazine design is hot… but I digress. I included SM here because of the addition of their illustration in the footer. These folks are the mysterious men and women behind SM. When clicking on the footer cartoon we are taken to the about page which educates us on who these folks are and what they do. This brings a level of transparency that the previous design did not have.

This is Aarons Life

Oh, hi there Aaron! In TIAL’s footer we meet Aaron face to face. This could almost be described as a face to face meeting but presented online. Neat idea for any freelancer or blogger looking to create a strong personal brand that has their face attached to business.

Mutant Labs

Mutant Labs is similar in Vimeo in their approach. Instead of a group shot doing something fun they also took on a degree of silliness. Great to get people inspired to take on Mutant Labs as their web developer. It shows a since of creativity right from the start. This in turn can easily increase sales.

Level 9 Design

So, I can’t quite tell if Stan is really an employee of the business or not. If he is, more power to him! Regardless, Level 9 Design brings a great personal sense of humor to their front page. This can be risky but for perspective clients with like minds it could draw in those who can’t quite decide. Bringing in like minded customers can make the process smoother and more successful.

Maurivan Luiz

Landing on Maurivan Luiz I want to hire him. This User Experience Designer has taken personal exposure to a new level. Showcasing himself with a cut out smile can be taken to a deeper level when considering the philosophy behind user experience.

Hashrocket

Hashrocket showcases it’s employees on the home page. This introduces you as a prospective client to some folks that may be working with you on your next project. Following the employees is a link to all of the rocketeers. But Hashrocket goes deeper than this, providing a Flickr feed, broadcasting their book club meetups online, and even sharing their company via a vimeo account. You can virtually become a part of their team without them ever knowing. Ok, enough with the creepy stuff. Really, the transparency in this business makes it feel personal and easy to trust.

Jaredigital

Jared’s creativity flows from the page the moment you open it. But wait… Vince from Shamwow? This is an awesome example of using popular culture to connect a visitor to you instantly.

Clearleft

Clearleft has a great about page. It starts with a story of who formed it and when. Then as your eyes move across the page you meet the staff. One of my favorite examples of an about page.

Carsonified

Carsonified’s bio pages for the team members are fun and helpful. Not only do we get a taste of the personal side of the employees but we are also able to easily contact them through email or twitter.

Trends & You

Now that you’ve seen some great examples of transparency on blogs, twitter, and business’ websites we get an idea of where we could perfect our own transparency. For starters, personal freelancer’s thrive on self promotion. It makes sense for these websites to showcase a photo of themselves. Additionally, there are benefits from being open with your audience about yourself in bios, on blogs, and on your company profile page.

In closing I’d like to leave you with a few questions. What transparency practices did you enjoy most? What other examples do you have? How do you see your transparency changing after this?

Further Reading


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